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9 Step Social Media Audit for Improving LinkedIn Business Page Results

Posted on Jun 30th, 2015
Written by TopRank Marketing
  • Blog
  • B2B Marketing
  • 9 Step Social Media Audit for Improving LinkedIn Business Page Results
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    It’s undeniable that LinkedIn is leading the pack for professional social networks. In fact, more than half of all of the business in the world have created a business page on LinkedIn. With over 4 million business pages on LinkedIn, the competition for the attention of potential clients and job seekers is at an all-time high.

    One way to take a critical look at your LinkedIn business page is to conduct a social media audit and identify areas for improvement. Understanding the elements that will help you build trust with your audience and provide a seamless brand experience for visitors navigating between your website and LinkedIn business page are incredibly important in creating a cohesive strategy.

    LinkedIn Company Page

    If you know that your LinkedIn Business Page could be better, but you don’t know where to start, this guide is for you. The social media audit below identifies nine important elements of LinkedIn business profiles that can be improved in order to get more engagement from your audience, and referral traffic back to your website. Ready to see how many of these items you’re executing successfully and how many are an opportunity for improvement?

    9 Step LinkedIn Company Page Audit

    #1 – Identify the Right Content Mix
    “Content mix” refers to the different types of content posted on your LinkedIn Company page. The first step is to analyze what types of content are published to your business page on a regular basis.

    Content types can include:

    • Promotional content
    • Industry news
    • Images
    • Videos
    • Links to helpful articles

    Ideally, all of these content types should be present in your content mix. Posting only one or two types of content will bore your audience. Engage your audience by posting a variety of content to your LinkedIn business page. Don’t forget to include visual content in your mix: posting images on LinkedIn can increase engagement and comments by as much as  98%!

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    #2 – Establish a Cadence
    How often does your brand post on LinkedIn? Are your updates posted regularly, or do days or weeks pass by with no updates? Aim to post at least one message a day on your LinkedIn business page in order to begin engaging your audience and create the expectation that visitors can discover new content on a daily basis. Posting intermittently can cause visitors to think that your LinkedIn page is unmaintained or out of date.

    #3 – Post at Optimal Times of Day
    Now that you know how often you’re posting, consider what time of day updates are typically posted. Do you use a social media management tool to schedule updates at specific times, or do you post updates whenever you can find the time? Scheduling your updates to post at a time of day when the majority of your followers are on LinkedIn is a great way to increase engagement with your content.

    According to Fannit, the best times to post updates on LinkedIn are between 7-8 am and 5-6 pm. That’s because many LinkedIn users check their profile at the beginning or end of their work day. 

    Image courtesy of QuickSprout

    Image courtesy of QuickSprout

    #4 – Create Consistency with Your Company Name
    This seems like an easy one, but it can have a huge impact on how visitors find and perceive your LinkedIn Company page. First, search for your company’s name on LinkedIn. How many results appear? Some brands have multiple pages on LinkedIn, which can make it very difficult for visitors to know which page is the “correct” LinkedIn business page to visit. If your brand has multiple LinkedIn business pages, consider consolidating into one just one page. If your brand has multiple markets, products, or business units, create showcase pages to speak to those different segments.

    Finally, ensure that the spelling on your LinkedIn business page matches the branding on your website. This will provide a consistent experience for visitors, and help them understand that this page is the “official” LinkedIn page for your brand.

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    #5 – Find the Perfect Profile Picture
    Take a critical look at the profile picture on your LinkedIn company page. It should be a clear, well-cropped image that showcases what your brand is all about. What’s most important is to ensure that your audience can easily recognize the profile image. Most companies opt to use the brand logo for their LinkedIn profile. This is a great way to improve brand recognition.

    The image should be high resolution, and perfectly cropped. Grainy, off-centered images may give your business page an unprofessional or sloppy appearance. The size of LinkedIn profile pictures is 50×50 pixels.

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    #6 – Use a Banner Image to Create Continuity
    The banner image should in some way indicate what your company does. If you work for a healthcare organization, an image of a hospital may be appropriate. They say that one image is worth 1,000 words, so use an image that speaks to your company’s area of expertise. Create a custom image that overlays text over an image in order to include a message, or information about your brand in the banner image. LinkedIn banner images should be a minimum of 646×220  .

    Consider changing the banner image on your LinkedIn business page on a quarterly basis to give your page a fresh, updated appearance. The banner image may correspond to a season, event, or important product offering.

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    #7 – Provide a Detailed Description
    Use the description section of your profile to explain what your company does. Avoid vague, industry jargon in favor of precise language and keywords that explain how your company provides value to your customers. Don’t forget that LinkedIn business page descriptions are crawled by Google, which means that you should include keywords in the description section. You should also fill out the sections provided for specialties, website, industry, type of business, address, and company size.

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    #8 – Include a URL in the First Sentence of the Description
    When you visit LinkedIn company pages, you’ll notice that only the first one or two sentences of the description appear, unless you click “see more.” If you’d like to drive more referral traffic to your website, either include your brand’s URL in the first sentence of the description, or keep the description short enough that visitors won’t have to click “see more” to find your website URL .

    #9 – Dive Into LinkedIn Analytics
    LinkedIn business page administrators should take advantage of the data collected within LinkedIn analytics. Get insight into which updates are performing best by viewing impression, click, and engagement metrics for each update. You can also see how much reach and engagement your updates receive over time. LinkedIn’s unique demographic data can show you what industries your fans and visitors are from, what their job functions are, what their seniority level is, and what size company they work for. This information can help you understand more about your audience, and their interests.

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    Know When to Call in the Professionals

    If you’re overwhelmed by how much time and effort it takes to conduct a social media audit, or to optimize your LinkedIn company page, it may be a sign that it’s time to call in the reinforcements. Do you feel that your LinkedIn company page could be better, but don’t have the time it takes to update and maintain it? Do you crave more expert insights and tips for improving your brand’s social media profiles? Contact TopRank Online Marketing to learn more about our social media audit services .

    What are some examples of LinkedIn Company Profiles that you think are well optimized and have followed the checklist above?

    Disclosure: LinkedIn, Innovatech and Uponor are all TopRank Online Marketing clients.

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