Emily Bacheller

Emily Bacheller

Best Practices for Video Marketing on Social Networks from Cisco, SAP & Bally Switzerland

Emily Bacheller on Apr 7th, 2015     Social Media, Visual Marketing

video marketing social networks

Driven by consumers’ insatiable appetite for video content, video marketing has become an important part of social media marketing. With platforms like Facebook, Twitter, Pinterest, and Instagram launching their own video applications, videos can be optimized for success beyond web pages and YouTube to where customers are actively seeking, consuming and sharing video content: social networks.

Whether you’re a video marketing pro, or unsure of where to begin, here are several useful tips for launching video marketing campaigns on multiple social networks.

But first…

Is Video Marketing Really Worth It?

Internet users have been watching videos to entertain or inform themselves for decades, but most marketers are only now beginning to take advantage of the power of video marketing. Video is becoming increasingly democratic, with self-service video editing programs making it so that you don’t have to have deep pockets or a degree in cinematography to create an effective marketing video.

Emily Bacheller

Social Media Marketing Case Studies: Learning Moments and Key Takeaways From #SMBMSP76

Emily Bacheller on Apr 2nd, 2015     Online Marketing, Social Media

TopRank at #smbmsp76

Here at TopRank Online Marketing, we believe in the power of collaborative learning. Our team members’ backgrounds in diverse aspects of marketing; including PR, communications and SEO; allow us to work together to manage all aspects of digital marketing for our clients, including social media marketing.

However, the social media marketing industry is unique, in that the majority of social media expertise is learned from experience: either ours or that of our peers. That’s why we love attending industry events to get the scoop on creative new social media marketing best practices.

One such event is Social Media Breakfast, which is hosted in downtown Minneapolis’ 514 Studios. Last week, eight TopRank employees attended a Social Media Breakfast session on social media case studies that explored some inventive social media campaigns that local marketers are running for their B2B and B2C customers.

Emily Bacheller

How To Achieve Customer Service Success Using Social Media

Emily Bacheller on Feb 12th, 2015     Social Media

social-media-customer-service

From James: Today’s post is the second in a series of four articles on social media marketing – all part of a contest within TopRank Marketing for a chance to attend Social Media Marketing World. Watch for the next post in the series on how to create impact with Instagram.

According to a 2012 Nielsen Social Media Report, nearly half of all U.S. consumers use social media to ask questions, report satisfaction, or to complain. That means that your customers will inevitably take to Facebook, Yelp, or Twitter to talk about your brand. Are you ready to field questions, comments, and criticisms from your customers on social media? Providing attentive customer service on social media sites doesn’t need to be stressful. Continue reading to learn how to respond to all kinds of comments from your customers – the good, the bad, and the ugly!

Emily Bacheller

Measuring Social Media ROI – Brands Pull Back the Curtain at #SMMW14

A panel discusses social media ROI

Marketers are increasingly faced with the challenge of proving the monetary value of social media marketing to the C-suite. Since social media is typically less of a sales tool and more of a means of nurturing new leads and maintaining a relationship with current customers, putting a price tag on social media can be a difficult thing to do.

The C-Suite will always be concerned with profit, so it’s imperative that marketers can either prove that social media is making their brand money by generating new leads or saving their brand money though customer retention.

Nick Robinson of SAP, Scott Gulbransen of DSI (formerly of H&R Block) and Lewis Bertolucci of Humana were all faced with the challenge of measuring social media ROI for their respective companies. At Social Media Marketing World, these big-brand marketers shared their secrets for measuring social media ROI in a session moderated by social ROI expert Nichole Kelly:

Emily Bacheller

24 Social Media Tools To Boost Your Marketing Performance #SMMW14

Ian Cleary SMMW14

It appears that Ian Cleary is the King of Social Media tools. With new social media marketing tools coming on the market just about every day, Ian is one of the people you can rely on to test them all – from free to paid.

We’re thrilled that he shared his knowledge of tools with us at Social Media Marketing World this year and now I’ll share them with you.

Tools to Target the Right People

As Ian says, don’t sell hot dogs at a vegetarian conference. You have to know your audience before you can market to them successfully. The social tools below will help you identify and engage with active fans, influencers, and industry relevant people to follow.

Emily Bacheller

How Content Plus an Influencer Network Can Grow Your Business

Lee Odden

Photo credit: DJ Waldow

Your customers are experiencing content shock. Every day there is more content being created than the day before, and it’s up to savvy content marketers to cut through the noise and increase the number of people who view and engage with their content.

After years of experience, Lee Odden has learned that co-creating content with influential people in your industry can give your brand the visibility that your content needs to succeed. Co-creating content can help you increase the content’s exposure, grow out your social following and increase your brand’s influence.

An excellent example of co-created content is the SlideShare presentation Riding the Waves of Social Media: 38 Tips from the Pros that Lee created for this conference: SMMW14. He’s also co-created 36 Content Marketers who Rock for Content Marketing World 2013 because co-created content works!

Emily Bacheller

Employees Are Your Best Social Media Advocates – Here’s Why #SMMW14

Jay Baer

What if I told you that you could increase the reach of your social content by a factor of ten by utilizing a resource that you already have?

What resource is this, you ask? Your employees.

Jay Baer, CEO of Convince and Convert explains that when your employees are satisfied with their job, they become your biggest brand advocates. True advocacy is born from culture, not technology or marketing.  Brand advocates, whether they are your customers or employees, appreciate and relate to the culture of your company.

Your employee’s happiness can also have a huge impact on your brand’s social media success. In fact, in 2012, 40 of the top companied to work for were also some of the most successful companies in social media.

Emily Bacheller

5 Reasons Why We Can’t Wait for Social Media Marketing World 2014 #SMMW14

Social Media Marketing World 2014

Most businesses are aware of the importance of social media marketing, but the number of companies really succeeding at it represent just a drop in the ocean.

When you think about it, the world of social media is a lot like the ocean actually – constantly moving and evolving due to trends and feature updates. Those who really want to to succeed at social media marketing are like expert surfers, continuously swimming in the seas of change, riding the waves of trends, finding the best tools to keep their boards working well and keeping a close eye on the horizon for new best practices.