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B2C


Ashley Zeckman

5 Tips for Content Marketers on Google Places Optimization

Ashley Zeckman on Dec 27th, 2011     B2B, B2C, Local SEO, Mobile, Online Marketing, Small Business

Google Place Pages OptimizationLocal and mobile search is being used more frequently by customers on their smart phones and other devices now more than ever.  As local search becomes more and more prevalent, marketers must ask themselves what can they do to incorporate this marketing strategy into their arsenal.

According to a recent release by ComScore, nearly 3 billion search queries contain local terms each month.  For companies that have a local presence, top visibility on local search is essential or that traffic will simply go to competitors.  Google Maps is one of the most frequently used local search destinations and even comes standard on many devices including the iPhone.  Google Places provides a great opportunity to begin marketing on a local level to your potential customers.

Ashley Zeckman

5 Tips For More Effective B2C Internet Marketing

Ashley Zeckman on Dec 1st, 2011     B2C, Content Marketing, Interactive Marketing, Online Marketing, Search Marketing, Social Media
Internet Marketing

Is your internet marketing strategy putting customers to sleep?

Compared to B2B companies, businesses that serve consumer audiences are typically focused on a much shorter sales cycle due to the cost and nature of the purchase.  They are searching for a one stop sale.  B2C companies typically target a single decision maker or customer segment instead of multiple decision makers and influencers.  As a result, the approach and internet marketing tactics mix needs to be more relevant to the consumer vs. the business buying experience.

The Holiday season gives B2C marketers plenty of reasons to improve their focus on best practices in internet marketing. Competition is tough for online buyers, so what should B2C marketers keep in mind with their Internet marketing strategy? Here are 5 essential tips for B2C marketers to get more sales online:

Ashley Zeckman

Are You A Guilty Marketer? Opening Keynote at #SESCHI by Mikel Chertudi of Adobe

Ashley Zeckman on Nov 15th, 2011     B2B, B2C, Online Marketing, Search Engine Strategies

mikel chertudi keynote SES ChicagoMikel Chertudi, Senior Director, Global Media & Demand Marketing at Adobe Systems, presented Tuesday morning’s opening keynote at SES Chicago. The goal of his presentation was to take a deep dive into:

  • How the value of what marketers do is often viewed incorrectly
  • Mistakes that many marketers are guilty of
  • What questions marketers should ask themselves in order to invest marketing dollars appropriately

Changing the Marketing Conversation
Often times, as marketers we talk too tactically

Many marketers today still refer to marketing dollars as “spend”, “budgets”, or “cost centers”. One of the things that Chertudi urges online marketers to do is change the conversation. What does this mean?  Organizations should begin considering marketing costs as an investment and not just a cost. Instead of focusing on the “burn rate” we are urged to focus on determining if our investment is large enough to fuel the growth of the company. This will enable marketing to be properly viewed as a means of growing the organization instead of being perceived as a cost center.

Ashley Zeckman

6 Tips For More Effective Email Marketing Campaigns

Ashley Zeckman on Oct 25th, 2011     B2B, B2C, Email Marketing, Online Marketing

Does Your Inbox Look Like This?

We’ve all received them and we’ve all sent them. They can be given but they can’t be taken back. It’s a single action that can cause people to unfriend, unfollow, or unsubscribe.  What are they?  Emails!  Emails can inspire, engage, or excite your prospects or customers but can have the opposite effect of what you were aiming for if you don’t follow some simple rules.

Creating an effective email marketing campaign is not always an easy task.  However, there are a few things to keep in mind that may help take some of the fear out of launching your own campaign.  Not every campaign will be successful but if you’re good about analyzing results, admitting shortcomings and making changes, who says you can’t learn from your mistakes?

Lee Odden

Making Social Media Pay – With (Really) Fast Followers – Accenture #df11

Lee Odden on Sep 2nd, 2011     B2B, B2C, Marketing PR Conferences, Online Marketing, Social Media

Making Social Media Pay DF11As companies seek to understand where and how social media fits, one of the key questions asked is: How can you move beyond branding with social media and directly affect business outcomes?

At Dreamforce this week, Robert Wollan – Global Managing Partner for Accenture CRM, attempted to answer that question with his presentation: “Making $ocial Media Pay – With (Really) Fast Followers.

Most C-level execs are finding that traditional channels are not delivering the results that they had in the past. At the same time, they’re trying to capture new growth potential through disruptive forces and emerging channels like social. Conversations need to happen about social in the boardroom and at C-levels in order to affect real change in the organization.

Dave Folkens

How Social Media Really Works for Small Business

Dave Folkens on Jan 20th, 2011     B2C, Online Marketing, Small Business, Social Media

SMB social media marketing

One of the most common questions small business marketers are seeking to answer is, “How can I really benefit from social media?” Social media has certainly changed and improved how small to mid-size businesses can carve out space and connect in an extremely crowded marketplace. When companies participate on the social web in a meaningful way, it helps create a personal connection between customers and the brand.

One of the greatest benefits specifically for small businesses is that access to potential customers has increased tremendously. Rather than strictly focusing on paid advertising, word-of-mouth referrals, and in-store promotions (or a wacky mascot standing outside) businesses can now directly find customers  that may be interested in their products based on profiles, active discussions, keywords or expressed interests. This is especially key in the early stages of a business life-cycle when cash is at a premium.

TopRank Online Marketing

5 Social Media Tips for Ecommerce Marketing

TopRank Online Marketing on Mar 12th, 2010     B2C, Online Marketing, Social Media

If you run an ecommerce business, chances are your customers – regardless of their age, gender or economic status – are active on social networks and social media sharing sites.

Just consider the statistics from social media monitoring site Pingdom:

  • Males and females almost equally use social sites (47% vs. 53%)
  • 61% of Facebook users are middle aged or older, with the average age being 37
  • 18- to 24-year-olds don’t dominate any particular social networking site; they’re spread out all over

The bottom line: If you aren’t discovering which in social networking channels your customers spend time and include them in your ecommerce marketing mix, you’re probably  missing out on building relationships, community and increasing new customer acquisition through online word of mouth.

TopRank Online Marketing

Facebook Marketing Tips: Make the Most of Your Fan Page

TopRank Online Marketing on Jan 22nd, 2010     B2C, Online Marketing, Social Media, Social Networking

If you haven’t already integrated Facebook into your online marketing mix by creating a fan page, consider the most recent staggering Facebook statistics:

  • More than 350 million users are active on Facebook
  • 50% of active users log in on any given day
  • The average user spends 55 minutes a day on Facebook
  • More than 1.6 million active Facebook fan pages have been created

With numbers like these — plus the fact that Google is now using social content to help determine the ranking of web pages — it’s difficult to justify not creating a Facebook presence for your brand.

Take the guesswork of Facebook marketing, and follow these 5 tips for making the most of your fan page.

TopRank Online Marketing

5 Examples of Social Media in Healthcare Marketing

TopRank Online Marketing on Jan 15th, 2010     B2C, Blogging, Microblogging, Social Media

More than ever, it’s essential for hospitals and health providers to rethink their healthcare marketing mix to include social media.

The proof is in the numbers: 34% of consumers use social media to search for health information, according to research data from How America Searches: Health and Wellness.

While it’s easy to identify demand, many healthcare marketers are not exactly sure how they might tap into the social web to reach business goals. To help understand the possible applications, consider these five examples of how the social web can work for hospitals and others in the healthcare industry:

1. Tweet Live Procedures
In the past year, social media channels have helped open up an area of healthcare previously only available to a select few: the operating room.

TopRank Online Marketing

5 SEO Tips for Online Retailers

TopRank Online Marketing on Nov 13th, 2009     B2C, Blogging, Business of SEO, Content Marketing, Keyword Research, Online Marketing, SEO, SEO Tips

Retail SEO

Online retail websites face a unique set of obstacles when it comes to improving sales through better search engine visibility.  Repetitive product descriptions, a lack of content and frequent churn of products can all be hurdles to overcome. But with these specific tips for retail search engine optimization, online retailers can turn those challenges into opportunities and maximize their organic search traffic.

1. Add fresh content to the website. Many online retail websites focus on selling products rather than informing and providing value to customers, and hence severely lack content. It’s a good idea to include pages on a retail site that are purely content-based. Not only will informative, optimized content improve search rankings, it can help retailers sell more products by engaging customers.

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