Online Marketing Blog

It’s amazing how a meme can turn into a stream of content when it resonates well with a community. Recently I was sent a set of interview questions and one of the questions asked about building blog community. I took my response to that one question and turned it into a blog post, “How to Increase Business Blog Readership, Traffic & Community” that was well received. In fact, that post prompted two different social media chats to ask if I’d be a guest host on the topic: #smchat and #nptalk. Thank you for inviting me!

Now I’m turning the questions from those chats and my answers into yet another (unique) blog post full of practical tips.

Earlier this week Frank J. Kenny did a Skype interview with me about small business blogging and why or why not it makes sense. Frank’s audience is the network of Chambers of Commerce across the U.S..  I think it’s a timely question considering the ongoing “blogging is dead“, “no it’s not“ debate that’s been going on for the past 5 years or so.

As a small business owner myself, I’ve been blogging here at Online Marketing Blog for over 8 years and can testify as to the pros and cons like few others can. In our case, we’ve had great success with our blog as a way to achieve industry awareness and credibility, attract new business, employees, media coverage, speaking opportunities and many other benefits.

When you ask an online marketer what frustrates them the most about reaching customers and prospects online you’re likely to hear the following:

• Finding a way to connect with their audience
• Moving prospects through the buying cycle
• Growing their network and lists

Marketers often talk about their prospects being overloaded with too much information which can lead to an indecisive audience, causing marketers to miss projections and sales goals.  Lets face the facts, consumers are engaging online.  Recent studies show that over 53% of active social networkers follow a brand.  If there are that many people actively interacting and engaging with brands online what changes can be made to reach and engage target audiences?

Sign #1 – The Sounds of Silence – No One is Commenting On Our Blog

One of the key objectives and performance metrics for business blogging is to grow the network of people that find, interact with and share blog content.  An optimized approach to growing a blog community relies on an understanding of who the audience is and what their information goals are, not just what the brand wants to achieve. Many companies start out blogging about their own products and services, company news and essentially the kinds of things that belong in a corporate newsroom.

An ego-centric approach to business blogging misses the opportunity to create meaningful connections with people empowered to publish, share, refer and buy. Blogging is a publishing platform that allows both one to one and one to many communications so content should take advantage of those engagement opportunities by thinking about content that’s interesting from the reader’s perspective.

What does it take to go viral?

This recent video from Salesforce.com covers what it takes for your content to spread as well as the formula for success.  The video also includes a checklist marketers can use to increase their likelihood of going viral.

This Week in Online Marketing News

“Getting Socially Optimized with Mobile Marketing” As mobile marketing continues to expand marketers are still searching for the best way to reach their audience through the development of applications for smart phones, ads, and mobile optimized websites.  This article provides some insight into the benefits and challenges of a mobile marketing strategy. Via BtoB Magazine.

At TopRank Online Marketing, we work with clients in many different industries each facing a unique set of problems.  One of the industries we provide online consulting for regularly is software.  Be it network monitoring, healthcare system and hospital software, email marketing, project management, or B2C software, promoting technology solutions has been a part of our expertise since TopRank was founded over 10 years ago.

Software development continues to become even more valuable in today’s social, mobile and overall digital world as companies begin to migrate what were once offline industries into SaaS and cloud based services.  It wasn’t too long ago that recruiting, sales, and marketing relied heavily on meeting in person or over the phone. With advancements in software and devices, organizations are now able to accomplish the same if not better results at a drastically reduced cost.

The Social Job Seekers

The social media job market is hot! This infographic visualizes the 2011 Social Job Seeker Survey that was conducted by Jobvite.  It examines who the job seekers are and how they are utilizing social media to find jobs.  Some interesting statistics you may not be aware of:

• 61% of all employed Americans are open to a new job or actively looking for a new one.
• 4 out of 10 job seekers are “Super Social” and have 150+ contacts on Facebook, Twitter, or Linkedin.
• 1 in 6 job seekers found their last job through an online social network.

Being included on a popular list of credible resources like our own BIGLIST of top Marketing Blogs or one of the many other collections of useful resources posted online can feel pretty satisfying, validating the hard work many are putting in to their business blogs. Great lists get socially shared, linked, and emailed, giving those included quite a bit of valuable exposure. By association, the list publisher also gains value in terms of exposure, links, and a connection with list participants.

Curation is essential for sorting through the mass of data published online and with the closer integration of social media and search, each of us is becoming a mini-search engine for the benefit of our networks and for sites like Google and Facebook. Essentially, Google, Bing and even Facebook are just elaborate and massive content curators. The question is, how can we as marketers take advantage of mass curation and crowdsourcing for the benefit of our own online marketing?

If you are a B2C company, interaction on a social platform like Twitter can increase engagement and even sales if executed properly.  Small businesses like Tender boutique in Birmingham, Michigan have promoted special offers on Twitter and sold out in just a few days.

Social interaction via platforms like Twitter allow companies to gain a true understanding of their prospect base and serve as a real-time source of market research.

Customer engagement is a key benefit of executing a B2C Twitter marketing strategy. A recent survey by Chadwick Martin Bailey found 67% of Twitter users are more likely to buy from or recommend a brand they follow.  Twitter is also a great resource for crowdsourcing new ideas, getting feedback on current products or campaigns, and figuring out what it is that your customers really want.

Blogging is one of the top sources of online content creation for many companies. Blogs are a great vehicle for interacting and engaging with current and prospective clients.  Blogs are also an effective way for prospects to associate stories, anecdotes, and personalities with a company or brand.

Taking on a blog can be a large undertaking.  There are many things that should be considered including cost, availability of resources, strategy creation, time commitment, and measurement.  Simply creating content and expecting instant success is not realistic.  If you have recently decided that you would like to start a business blog, or have started a blog and are not seeing the success you had anticipated then the tips below are for you.

Blogs are often rated one of the top content marketing tactics for attracting and engaging customers and eMarketer has reported blogs reach over 50% of the internet audience. But many companies fail to combine two of the most important tools for boosting relevant traffic and reach: Optimization for search engines and for social media.

Most marketers and bloggers understand the basics of a good business blog and the notion of search engine optimization but often focus more on keywords than the customers that are actually searching.  Adding keywords to blog posts is a common SEO tactic but developing a blog content plan around both search keywords and social topics that represent what customers care about can result in content that is inherently more search, social and customer media friendly.

With over 70 sessions SES Chicago running November 14-18, 2011 is a virtual smorgasbord of information for Marketing and SEO professionals alike.  Many topics will be covered including: PPC, keyword research, SEO, social media, local marketing, mobile marketing, link building, content, optimization, usability, and so much more.  With so many sessions to choose from where should you begin?  Below are a list of ‘must see’ sessions that I will be sure to check out while I’m there.

#1 – Winning! Measuring Social Media Success

While I doubt that Eli Goodman and Tami Dalley will be channelling Charlie Sheen I am still very interested to hear their take on measuring the success of social campaigns.  I would recommend having your social media metrics handy if possible ( I know I will), so that you can apply the speakers instruction on estimating the value of your fans and followers in real time.  Who knows, we may find that we score better than anticipated.