Caitlin Burgess

4 Top Trends in Customer Centricity to Drive Digital Marketing Success in 2018

Caitlin Burgess on Jan 15th, 2018     Content Marketing, Digital Marketing

Consumer Trends Marketers Need to Know

Ask any digital marketer if they’ve been able to set their strategy on autopilot over the past decade, and I bet you’ll get a laugh or two—as well as an emphatic “No.” If we’ve learned anything it’s that the digital landscape is simply too fast-changing to keep the business as usual mindset.

But while the global rise of the internet, the explosion of social media, and the development of mobile technologies and other digital tools and platforms are undoubtedly “to blame” for the constant state of change we operate in—it’s really the everyday use of these innovations that requires our flexibility and attention.

Lee Odden

25 Women Who Rock at Digital Marketing

Lee Odden on Dec 27th, 2017     Digital Marketing

25 Women Who Rocked Digital Marketing 2017

2017 marks the 8th year we’ve published a list featuring “women who rock” in the digital marketing space. I started the list in 2010 with social media specifically and after 5 years handed the reins over to Ashley Zeckman for a few years when the focus has broadened to digital marketing.

In the past I would ask each years’ honorees to nominate someone for the following year and so on. Following that we started ranking the huge list of women in marketing that we had compiled over the years using Traackr’s influencer marketing software.

In 2017 I’m making another change: to ask influential men in the marketing industry to nominate women who are leading in the marketing world.  I thought this was a timely and relevant way to help male leaders in our industry shine a light on their female counterparts, peers, superiors or subordinates.

Lee Odden

Connecting the Dots from Data to Better Customer Experience

Lee Odden on Dec 21st, 2017     Digital Marketing

Right Message Wrong Time
I love how Tom Fishburne aka marketoonist always does a great job of showcasing marketing truths. While the focus for marketers to deliver the right message to the right audience at the right time is nothing new, it’s also safe to say that we have a lot of work to do.

External Battery Charger SERP

For example, I was recently in the position of having to look for a new external battery charger. I seem to burn through these things like candy. A search on Google gave me relevant ads right on top. I clicked on a Best Buy ad and checked out the RAZORMAX Portable Power Bank.

raxormax portable power bank

It looked interesting enough and while I noticed reviews from the Best Buy site, I’m the kind of person that likes validation from 3rd party review sites. So I went back to search and looked for reviews.

Nick Nelson

Innovative Marketers Must Not Just Face, But Embrace, Their Fears

Nick Nelson on Dec 18th, 2017     Digital Marketing

How can you confidently pour your heart and soul into a non-traditional marketing strategy, knowing it could either take flight or fizzle?

It’s a dilemma that outside-the-box marketers must wrestle with if they truly wish to innovate and transform their industry. The idea of experimenting with methods that haven’t been substantiated through successful practice is both exhilarating and terrifying.

When facing tight budgets, client expectations, and ROI demands, fear of failure often wins out. But to quote Seth Godin: “In a crowded marketplace, fitting in is a failure. In a busy marketplace, not standing out is the same as being invisible.”

The marketplace is now busier and more crowded than ever, so perhaps what we should really be afraid of is following the same established blueprint as everyone else.

Ashley Zeckman

Content Conversations: Content Marketing Predictions for 2018

Ashley Zeckman on Dec 14th, 2017     Content Marketing, Digital Marketing, Online Marketing

Last year around this time, we reached out to a series of content experts (many of which are included in this post), to ask them for their top content prediction for 2017. By and large, the explosion of video content was a top prediction and rang true this year.

We also received predictions related to the mistrust of news sources (#FakeNews anyone?), the need for restructure within marketing departments as content marketing roles become more defined and the necessity for a defined content marketing strategy.

And while each of these predictions were spot on (or very close to what we’ve experienced this year), some of them were very aspirational. This year, content marketers have been through alot. They’ve had to do even more with less, focus even more on marketing performance and try to navigate a very saturated marketplace.

Nick Nelson

3 Unusual Content Marketing Approaches That Actually Work

Nick Nelson on Dec 11th, 2017     Content Marketing, Digital Marketing

My favorite brand on social media is Denny’s. The diner chain eschews pretty much every marketing convention, and that’s exactly why its efforts stand out so much.

The company’s online personality has been compared to that of a “chill teenager.” Its Twitter feed is filled with juvenile humor, rarely promoting the restaurant’s actual food in any serious way. I doubt many people find the image of a pancake in a shoe appetizing. The Denny’s Instagram page looks like some sort of bizarre avant garde art project.

None of this goes by the book. But Denny’s scores tremendous engagement on almost every social media channel, and has developed a cult following of sorts on the web thanks to its quirky content. This has proven to be a significant differentiator for their business.

Joshua Nite

5 Outdated Content Marketing Tactics (And What to Do Instead)

Joshua Nite on Dec 7th, 2017     Content Marketing, Digital Marketing

Can I interest anyone in an iPhone? No, not the iPhone 8 or X. I’m talking about this bad boy:

No takers? But it has a 320X480 pixel screen, 128 Mb of RAM, and a single 2-megapixel camera! Back in 2007, this was the hottest phone on the market. People lined up in front of stores just to get their hands on one.

You get the point: State of the art quickly becomes laughably outdated. What used to thrill a consumer’s soul is now something we wouldn’t give a toddler to play with.

That kind of obsolescence isn’t limited to the tech industry, of course. The cycle from next-big-thing to the dustbin is even faster in online content. Yet many content marketers are using tactics that, while they once worked, are now as outdated as that original iPhone. What’s worse, some of us are still in the flip-phone stage.

Caitlin Burgess

How Employee Engagement Helps Drive the Success of Your Marketing Efforts

Caitlin Burgess on Dec 5th, 2017     Digital Marketing, Public Relations

As our world becomes increasingly driven by digital technologies and the workforce experiences generational shifts, employee engagement is rising as a top focus area for many companies. After all, according to Gallup’s 2017 State of the American Workplace study, just 16% of the American workforce is “actively” engaged.

Of course, when employees aren’t engaged, they’re a flight risk. In fact, Gallup’s research also revealed that 51% of employees are actively looking for a new job or watching for openings. Furthermore, those employees who fall into the “actively disengaged” category, are almost twice as likely as engaged employees to seek new jobs. And when employees leave, that can have a big impact on your bottom line when it comes to recruiting and back-filling costs.

Anne Leuman

How 5 B2B Brands Are Using Snapchat and Instagram Stories

Anne Leuman on Dec 4th, 2017     Digital Marketing, Online Marketing, Social Media

B2B brands are usually slow to jump on the latest social media craze train, and with good reason. Their audience might not even be on those social media networks. For example, Snapchat was originally full of teenagers and controversy — not a great place to grow brand awareness or share thought leadership. But my, oh my, how far we’ve come.

Today, networks like Snapchat, Instagram, Messenger, and other marketing channels are becoming new breeding grounds for B2B brands. But with frequent product updates introducing new features and advertising tools, brands are often left wondering what the best approach is.

Ashley Zeckman

Content Conversations: How to Hit the Ground Running with Content Marketing in 2018

Ashley Zeckman on Nov 29th, 2017     Content Marketing, Digital Marketing

We are in the final stretch of 2017 which means 2018 will be here before we know it. And unfortunately, Q2 will be here in the blink of an eye.

All too often we spend weeks or even months creating a content strategy, and quickly find that by the middle of March, we’ve already abandon our best laid plans. Instead, we should be spending our efforts developing a plan that is tied to a core group of objectives that we can reference as soon as it feels like things may be getting off track.

Ashley Zeckman

The TopRank Marketing Team Reflects & Gives Thanks

Ashley Zeckman on Nov 23rd, 2017     Digital Marketing, TopRank Agency News

Today is a day that has become a cornerstone of American tradition and many of you are preparing for a day of fun and feasting with your love ones.

Every family has their own Thanksgiving traditions. For many families, you spend the day cooking, eating, conversing and eating some more. Others (like myself) take a more non-traditional approach and host a Friendsgiving with no turkey (don’t worry, there is prime rib).

The team at TopRank Marketing has our own Thanksgiving tradition which includes asking our team members to share thanks on a specific topic each year. Last year we shared why we were thankful for our clients and the year before we focused on why we were thankful for our team members.

This year, we decided to focus on what we are most thankful for in our career and what we’ve learned in our time at TopRank Marketing.

Ashley Zeckman

Content Conversations: Top Content Marketing Lessons Learned in 2017

Ashley Zeckman on Nov 21st, 2017     Content Marketing, Digital Marketing

One of the best ways to improve your skills as a content marketer is to learn from the successes and failures of other marketers. And as we near the end of 2017, many marketers are reflecting on what has (and hasn’t) worked in the past year and looking to what this means for content goals and plans for the coming year.

It doesn’t matter if you are a team of one or a team of one hundred, outside insights can be incredibly valuable for improving your approach to content marketing.

Since we know you’re likely busy working, wrapping up 2017 and planning for 2018, we’re here to help. Recently we had the chance to sit down (or stand up?) for some great content conversations with some of today’s top marketers.

Below you’ll find their top content lessons learned in 2017 as well as how you can apply these insights to your own content marketing approach.