MarketingProfs B2B Forum – Online Marketing Blog – TopRank® http://www.toprankblog.com Wed, 17 Jan 2018 11:30:13 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.2 Learn How to Connect Actions to Results Using Marketing Attribution http://www.toprankblog.com/2017/10/results-marketing-attribution/ http://www.toprankblog.com/2017/10/results-marketing-attribution/#respond Tue, 10 Oct 2017 16:11:42 +0000 http://www.toprankblog.com/?p=23085 We’ve all been there. The big marketing campaign you spent months on just ended, it was a smashing success! Champagne was popped, there were pats on the back all around, life was good. But when the dust finally settles, you’re left staring a mountain of data square in there eyes, wondering if the marketing attribution [...]

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We’ve all been there. The big marketing campaign you spent months on just ended, it was a smashing success! Champagne was popped, there were pats on the back all around, life was good. But when the dust finally settles, you’re left staring a mountain of data square in there eyes, wondering if the marketing attribution you set up tells the real story.

Fortunately for you, during this year’s MarketingProfs B2B Marketing Forum, Dayna Rothman of BrightFunnel broke down how you as a savvy marketer can orchestrate the buyer journey and turn it into a science by properly leveraging data and analytics.

The “Marketing Holy Grail” is to turn the buyer journey into a science by sending the right message, to the right person, at the right time.

Consider the Typical Buyer Journey

In any well-rounded buyer journey, Dayna explained, there are several marketing touch points that the buyer will likely come in contact with. However, in most cases we track the sale or lead back to just a single touch point, such as a click from an offer email. But this doesn’t generally tell the whole story of the typical buyer journey. In most buyer journeys there are several touch points that contributed to the sale or conversion. Because of this, it is crucial that you are tracking all touch points in the buyer journey and not just one element. Doing this will allow you to truly orchestrate the buyer journey.

 

Track Metrics that matter

So now that you know you need to be tracking all elements in the buyer journey, what should you focus on first? Dayna outlined five key metrics to keep your eye on:

  1. First touch attribution—what brings people into your funnel
  2. Last-touch attribution—what converts people to become customers
  3. Multi-touch attribution—what accelerates people through your funnel
  4. Velocity—how fast a piece of content, a channel, or a campaign moves people through your funnel
  5. Full account analysis—how everything adds up in order to determine the best path to sale

By accurately tracking the above elements, you will be armed with the data that will allow you to begin to orchestrate an optimized buyer journey. Look for trends in how fast campaigns move the buyer through the funnel, the order in which content is downloaded, which channels and campaigns are most effective in each level of the funnel and even how sales activity integrates into the overall buyer journey.  It is important to note here that although elements like first touch and last touch attribution can be relatively easy to identify in programs like Google Analytics and AdWords, professional marketing attribution software, if used properly will make full attribution tracking a much more manageable task.

Set Yourself Up for Success

Mapping the buyer journey and truly measuring attribution can be a time intensive effort. So to get the most out of this initiative, be sure to:

  • Benchmark your current program performance and buyer journey so that you can effectively measure success.
  • Set a series of goals that align to your business objectives.
  • Make sure that your technology stack can account for your attribution needs.
  • Ensure that your tools are syncing properly.
  • Become a change agent within your marketing team.

4 Key Marketing Attribution Takeaways

Dayna’s presentation did a really great job of showing the amazing level of detail and insight a fully attributed marketing program can give you. Although the above recap only scratched the surface on her valuable insights from the day, I will leave you with my four key takeaways:

  1. The holy grail of marketing is turning the buyer journey into a science
  2. Orchestrate your customer journey by leveraging data and analytics
  3. Look at single-touch and multi-touch attribution to know what to say to your customer and when to say it
  4. Constantly keep testing and optimizing for success!

Have you cracked the code on marketing attribution for your organization? If so, how did that change your approach?

Disclosure: BrightFunnel is a TopRank Marketing client.


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Everything You Need to Build a LinkedIn Marketing Tactical Plan http://www.toprankblog.com/2017/10/linkedin-marketing-tactical-plan/ http://www.toprankblog.com/2017/10/linkedin-marketing-tactical-plan/#respond Tue, 10 Oct 2017 10:30:41 +0000 http://www.toprankblog.com/?p=23072 Over the last five years, we’ve seen an evolution in the way B2B marketers are talking about and using social media. We’ve evolved from asking “Should we be doing it?” to “Is what we are doing worth it?” to now “How do I make this really effective channel even more effective?”. According to a recent [...]

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Over the last five years, we’ve seen an evolution in the way B2B marketers are talking about and using social media. We’ve evolved from asking “Should we be doing it?” to “Is what we are doing worth it?” to now “How do I make this really effective channel even more effective?”.

According to a recent study from Oktopost, 79% of B2B marketers believe social media is an effective marketing channel (Oktopost). And for many B2B marketers, LinkedIn is THE social media channel. In fact 43% of marketers say they’ve sourced a customer from LinkedIn (Hubspot).

But could we be doing better? Can we use LinkedIn more effectively?

To help answer that question, Alex Rynne, Content Marketing Manager at LinkedIn Marketing Solutions and Chris Wilson, Inbound Consultant from Hubspot, provided B2B marketers with an actionable, detailed plan to drive bigger, better performance from LinkedIn tools at last week’s B2B Marketing Forum in Boston.

Four LinkedIn Opportunities and How to Take Them

Linkedin Company & Showcase Pages

LinkedIn Company and Showcase pages are great opportunities to establish and build your company’s identity. It’s a completely free tool that allows your brand to connect professionals with your employees and your brand to share knowledge with your community.

LinkedIn Showcase pages allow you to create dedicated pages for individual brands and are another opportunity to build individual brand identity.

Objectives:

  • Brand awareness
  • Lead generation
  • Thought leader
  • Event Registrations

KPIs:

  • Page followers
  • Post clicks
  • Engagement
  • Comments
  • Inquiries
  • Event Registrations

What to Share:

  • Showcase your expertise with large assets like webinars and eBooks.
  • Engage with short digestible stats and quotes.
  • Illustrate industry savvy with 3rd party content. Alex shares that no one wants to talk to the person at the party that only talks about themselves. 3rd party content shows you’re on top of trends within the industry, creates opportunities for engagement with your audience and helps build influencer relationships.

LinkedIn Company and Showcase Page Action Items:

  • Post 3-4xs per day.
  • Engage with and respond to followers comments:  Don’t ignore your followers. If they take the time to engage with you, show them your appreciation and build strong engagement by responding.
  • Change your header image every 6 months: Chris compares the header image to the front door of your LinkedIn page. Make it attractive and people will want to come in.  Take advantage of the header real estate and switch it up periodically to promote to campaigns or messaging.

Publishing on LinkedIn

According to Alex, over 1 million  unique  publishers  publish  more than 130,000 posts a week on LinkedIn and 45% of LinkedIn readers are in the upper ranks of their industries (i.e. managers, VPs, CEOs, etc.). So publishing content is a great way to connect with key people in your industry and further establish your professional identity.

Objective:

  • Thought Leadership

Key Metrics:

  • Post reviews & Profile views
  • Demographics of your readers
  • Likes, comments and shares

What to Share:

Although there is no silver bullet for exactly what and how often you should publish. Alex and Chris shares examples of what tends to work best.

  1. Publish when you feel passionate. If you post when you are creatively inspired, about something you care about, this is when your work will be most likely to resonate with your audience and inspire engagement. Content about lessons learned and your professional expertise will be most relevant to your audience.  
  2. Crowdsource content. Look at the questions your audience is asking and identify their pain points. This content will undoubtedly resonate.
  3. Share relevant, timely content about events or industry news. Tap into the conversations that are already happening by posting an opinion or tips related to something current in the news.

Action Items:

  • Publish when you feel passionate (this is listed twice because it is that important).
  • Recommended bi-weekly or once a month.

LinkedIn Sponsored Content

LinkedIn Sponsored content allow you to reach a target audience of people who are not already following you.

Objectives:

  • Brand awareness
  • Lead Generation
  • Thought Leadership

Key Metrics:

  • Engagement Rate
  • Inquires
  • Impressions

Best practices:

  1. Visual is the new headline. There is so much content in the feed, make sure your content is really eye catching. If you can, move beyond stock photos and do your own photoshoot.
  2. Keep it short & sweet. Be mindful of your mobile users and make content easy to consumer.
  3. Snackable stats work wonders. Provide your audience with 3rd party validation to backup your message.
  4. Variety is the spice of life. Variety allows you to avoid creative fatigue but also see what resonates the best with your audience.

What to Share:

  • Webinars
  • Content that asks readers to participate i.e. survey, nominations
  • Statistics
  • Repurposed, straightforward content

Always be Testing:

With the amount of content clutter, testing is a great way to find out what is most likely to work with your audience and make the most out of what you are publishing. Alex and Chris recommend testing anything from word choice (i.e. eBook versus guide), content (inclusion of a stat or benefit), and images (photo or graphic).

Action Items:

  • Select a compelling visual.
  • Run 2-4 posts per week.
  • Run the test for 3 weeks, to ensure you have an actionable result.
  • Add URL tracking codes to measure post click actions (site visits and conversions)
  • Setup campaigns by audience and make sure you tailor the content to the audience (i.e. managers versus c-suite).
  • Shift budget to the audience with the highest engagement rate. Spend your money where you are going to get the most impact.

LinkedIn Sponsored InMail

LinkedIn InMail allows you to send personalized messages to the people who matter most to your business. InMail can work even better than email at reaching certain audiences.

Objectives:

  • Brand awareness
  • Lead Generation
  • Program Certification
  • Enrollment

Key Metrics

  • Open rate
  • Inquiries and leads
  • Event registration
  • Program application and brochure downloads

What to Share:

  • Webinar an industry event invitations
  • eBook launches
  • Product one sheets
  • Program demos
  • Infographics
  • Blog subscription campaigns

Action Items

  • Keep copy under 1000 characters (but AB test).
  • Use a clear CTA in the top right banner.
  • Choose a sender that is credible to your audience. If audiences have never heard of your brand before, your open rates will be lower, than if it’s from a person they know.
  • Leverage personalization. InMail allows you to add the recipient’s name or other customized information.
  • Have a hyperlink early in the body of the message.
  • Select a concise subject link.
  • Set up A/B test to learn what resonates.

Bonus Opportunity: Linkedin Conversion Tracking:

Obviously, tracking is so critical to reporting the results of your campaigns, but also to optimize and iterate for the go forward.

Chris outlines the steps for setting up LinkedIn conversion tracking:

  1. Use a Google Analytics tracking code for easy set up.
  2. Assign a Conversion value: If you don’t know this, create an estimate based on product value and close rate .
  3. Tie it all together: This way you can show clear value, nice argument for executives that you need more value.

Don’t do Social Campaigns, Make Every Campaign Social

Using a tactical plan like the one Alex and Chris shared will allow you to really harness the power of LinkedIn. Once this happen, you can truly integrate social into all of your campaigns in order to engagement with your audience and accelerate the impact of your content.

Interested in other LinkedIn related tactics? Find out everything you need to know about LinkedIn’s new native video feature.

Disclosure: LinkedIn is a TopRank Marketing client.


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If You Only Had $1k to Invest in Content Marketing, How Would You Spend it? http://www.toprankblog.com/2017/10/content-marketing-spend/ http://www.toprankblog.com/2017/10/content-marketing-spend/#respond Mon, 09 Oct 2017 15:09:53 +0000 http://www.toprankblog.com/?p=23052 Budget is always top of mind for content marketers, but especially this time of year. In order to get even close to the budget that you want or need, you have to justify the spend. Unfortunately, we’ve been ineffective at content for a while. But the question is, can we change the narrative? In his [...]

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Budget is always top of mind for content marketers, but especially this time of year. In order to get even close to the budget that you want or need, you have to justify the spend.

Unfortunately, we’ve been ineffective at content for a while. But the question is, can we change the narrative?

In his presentation last week at the MarketingProfs B2B Marketing Forum, GE Digital’s Chris Moody gave the audience insights into why we’re ineffective, and what we can do to improve, without having to spend a significant amount of money.

Where Are We Failing?

While approach and hurdles will vary from brand to brand, there are three key reasons that content marketing isn’t working today. Below are three stats that paint a very clear picture of where we’re going wrong:

  • Only 37% of marketers have a documented content strategy. (Content Marketing Institute & MarketingProfs)
  • Unfortunately, 82% of enterprise marketers have no centralized view of the customer. (Forrester)
  • 65% of CMO’s can’t measure ROI for digital marketing. (Forrester)

Why Are We Failing?

The problem with many content marketing teams today is that they are not obsessed with business performance. We’re focusing on KPIs instead of outcomes and often have a hard time tracking and mapping content success.

5 Quick Tips for Advancing Your Content Marketing

Change can be tricky and it’s important to make small incremental changes that set your team up to be successful. Below are a few quick tips that Chris offered in session. Instead of feeling like you need to make all of these changes right away, pick a couple and get started.

#1 – Define your mission. Your mission should be a guiding force for your approach to content and all other facets of your marketing strategy.

#2 – Institute the one word challenge. When you think of companies like Apple and Volvo, you immediately know what they stand for in one single word. Challenge your team to attempt the same with your brand.

#3 – Stop chasing the next big thing. One of marketer’s biggest challenges today is the fact that we are constantly distracted. Instead of focusing on content quantity, direct your attention to content impact.

#4 – Determine your top goal. While there may be a plethora of business objectives you’re trying to achieve through marketing, pick one goal and divert your attention to helping your team achieve whatever that is.

#5 – Use insights to drive approach. Too often, content teams put a significant amount of effort into planning for, creating and launching their content. Then it’s never touched again. Immediately after launching your content, begin monitoring the performance and start talking about what worked, what didn’t and what you’ll change going forward.

How Does GE’s Chris Moody Think You Should Spend Your $1,000?

Finally, for the moment you’ve all been waiting for; how should you spend your $1,000 budget?

While there are literally a thousand ways you could spend your budget, Chris recommended the following:

$300 on Video

It’s no surprise that video content is in high-demand from customers. However, venturing into a new medium can sometimes seem like a very overwhelming undertaking.

While you can invest a lot in equipment, there are some great low-cost options today (including your smartphone). A good place to start is by spending your budget on editing video. You’d be amazed at what some good editing can do to turn a basic video into a masterpiece.

$100 Each on LinkedIn, Facebook and Twitter

You’ll never know what works until you test it. By investing a small amount in social advertising and boosting posts on top social networks, you’ll be able to identify what does (and does not) resonate with your audience on each platform. When setting up your social advertising, be sure to:

  • Start measuring traffic
  • Narrow your target audience to under 10k (small as possible)
  • Copy your customers
  • Target news feeds
  • Set a low daily budget
  • Use a call to action and social proof
  • Measure and gather insights

$400 Repeating What Works

After you initial investment of $600, you should have a rough idea of what tactics are working. Based on that data, invest your remaining budget into the tactics that performed best.

View Your Constraints as Opportunities

There will always be brands with larger budgets and more resources. Instead of lamenting about what you don’t have, focus on what you do. A great idea doesn’t cost a dime and there is no replacement for testing. If you’re ready to call in the experts, see if our content marketing services might be a fit for your brand.

What do you see as your biggest opportunity for getting more from your content marketing budget?


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© Online Marketing Blog - TopRank®, 2017. | If You Only Had $1k to Invest in Content Marketing, How Would You Spend it? | http://www.toprankblog.com

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Why to ROI: Proving the Value of B2B Influencer Marketing with Lee Odden http://www.toprankblog.com/2017/10/influencer-marketing-roi/ http://www.toprankblog.com/2017/10/influencer-marketing-roi/#comments Mon, 09 Oct 2017 10:30:16 +0000 http://www.toprankblog.com/?p=23042 Last week at Marketing Profs B2B Forum it was pretty clear B2B marketers are more interested in influencer marketing than ever before. Lee Odden’s session – Why to ROI: B2B Marketing Case Studies for Success– promises to deliver not only why influencer marketing is something we should all be talking about, but also how to [...]

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Last week at Marketing Profs B2B Forum it was pretty clear B2B marketers are more interested in influencer marketing than ever before.

Lee Odden’s session – Why to ROI: B2B Marketing Case Studies for Success– promises to deliver not only why influencer marketing is something we should all be talking about, but also how to use ongoing influencer marketing to deliver ROI to your business.

Some of us may still be thinking about influencer marketing as a B2C tactic. A Kardashian on Instagram touting the newest vitamin.

This isn’t exactly relevant to those of us in the B2B space.

Except, what if we think about influence more holistically. Lee points that you don’t have to be a Kardashian to be influential. From singing the praises of the battery life on your new iPhone8 or telling your coworker about the new software you’re testing in your department, we’re all influencing each other.

This holistic view of influencer marketing, thinking beyond the brandividual, is what will help you drive ROI within your influencer marketing.

5 Steps to Driving ROI with B2B Influencer Marketing

Step 1: Determine Why or Why Not

Spoiler alert – Lee thinks you should be doing influencer marketing if you’re a B2B marketer. And a lot of you are. 43% of marketers are experimenting with B2B marketing. But we’re still in the early days. Only 11% of B2B companies are running ongoing programs, compared to 48% of B2C companies.

So why are so many B2B marketers experimenting with influencer marketing? Largely, we believe that influencer marketing can help us with lead gen. 67% of marketers cited lead gen as a goal for influencer marketing. In fact, influencers can help us at each stage of the buying cycle, from awareness to purchase to advocacy.

So even though we’re just getting started. You believe in the why, and are very optimistic. 57% of marketers say influencer marketing will be integrated in all marketing activities in the next 3 years.

In order to achieve true integration, and keep our budgets and resources growing for more influencer marketing, we need to drive ROI from those programs.

Step 2: Find ROI Opportunities

Lee shares several examples of B2B influencer campaigns generating major ROI. He highlights several opportunities to drive value for your brand and influencers.

  • Simple Content: Influencer co-created content doesn’t have to be complicated. Find 10 influencers, ask them one question and compile and their responses in an asset with 90% influencer contributed content. Gating the asset with an easy to fill out form, can drive big results in terms of MQLs.
  • Influencer Integrated Content: Influencer content can take multiple forms. In the previous example, it was 90% influencer created and gated. Influencer content can also be incorporated into an asset as seasoning, providing support or color for brand generated content.
  • Repurposing Content for ROI: You can drive more ROI by getting the most out of your influencer content with repurposing. Once you’ve done all the work of getting influencer contributions, use the full contributions in a guide, include preview snippets in a blog post, round up some key ideas with stats into an infographic, or leverage important topics for an influencer webinar. Content repurposing not only helps you get more mileage out of your content, it will help drive additional amplification to your core assets, creating opportunity for ROI.
  • Interactive Content: Interactive content is intrinsically more engaging. If the visitor has to act in order to consume the content, they are already activated to take the next steps to share, click or download.

Now that we talked about all the great opportunities for ROI, Lee shares sometimes when influencer marketing is not an opportunity, including:

  • Magic sales expectations: This is an outdated perception that mean treating influencer marketing like an ad buy, instead of an opportunity to create organic experience. This works for B2C, but not for B2B.
  • Lack of consensus on the strategy: In order to be successful, you must have agreement on who your influencers are and how you are leveraging them . If there is a disconnect between PR and marketing, it can dilute ROI and create a less than awesome experience for your influencers.
  • Lack of resources to commit: Influencer marketing isn’t something you want to throw an intern at. You need people and resources that can perform at a very high level.
  • Disregard for FTC compliance: Enough said.
  • Unable to measure inputs, outputs and performance: In order to show value and continue to grow budgets, you must be prepared to report on the results.

Step 3: Create profitable relationships & content

Once you have identified your opportunities, start putting together a plan to show ROI, including these critical considerations:

  • What will it cost to implement?
  • What will it cost you if you don’t secure relationships with the top influencers in your industry and the competition does?
  • What influencer engagement models should we start with?

Planning ahead for these considerations, will ensure your team is starting your influencer program with appropriate goals in order to show ROI.

Step 4: Leverage an Integrated Approach

We already know that influencer marketing doesn’t work when there is a lack of consensus on your influencer strategy. In order to truly maximize ROI, you should consider influencer programs across your organization. In a cross functional model you’ll be able to tap into all types of influencers, including journalists, affiliates and customers, illustrated in the model from Traackr below.

Step 5: Start with Best Practices for Measurement

For best practice measurement, first you need to align your goals with influencer specific measurement. You want to look beyond your typical content KPIs, like views and time on page, and include:

  1. Metrics for influencer performance, for example referral traffic, downloads, subscribers from a specific influencer
  2. Metrics for influencer community performance, for example number of conversations around your brand or campaign within the larger influencer community

Now Take it to the Next Level

Regardless if you are just starting to experiment with influencer marketing or  you already have an ongoing program, there is an opportunity to take it to the next level.

Think about where you might fit into the spectrum of influencer marketing maturity progression Lee shared.

Then consider how you can optimize your approach. Here are 3 ways to start moving:

Get Expert Help:

An expert may be an agency that specializes in influencer marketing or a consultant you bring in to help you get started. An expert may be able to help you with these things:

  • Research the market
  • Who are your influencers?
  • Develop a Strategy
  • Create a playbook and plan\

Invest in Tech:

The right technology can help you quickly and efficiently assess and improve your influencer marketing tactics, for example:

  • ID needs and specifications
  • Create a pilog
  • Identify, qualify and recruit
  • Measure & optimize

Activate:

Accelerate your influencer marketing efforts by activating your existing community and focusing efforts on what works best.

  • Start with employees, client and community
  • Invite co-creation
  • Scale what works

What is one way you are planning to take your influencer marketing to the next level this year?

For more insights into enterprise influencer marketing, check out our interactive infographic showcasing key insights from the Influence 2.0 report.


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© Online Marketing Blog - TopRank®, 2017. | Why to ROI: Proving the Value of B2B Influencer Marketing with Lee Odden | http://www.toprankblog.com

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The Netflix Experience: Create Binge-Worthy B2B Content with Ardath Albee #MPB2B http://www.toprankblog.com/2017/10/create-binge-worthy-b2b-content-experiences/ http://www.toprankblog.com/2017/10/create-binge-worthy-b2b-content-experiences/#respond Thu, 05 Oct 2017 10:30:25 +0000 http://www.toprankblog.com/?p=23034 73% of Americans have binged on content. If you’re like me, you’re probably thinking of those rainy Sundays spent on a Netflix bender. Netflix, Hulu, HBOGo make it so easy to continue the binge. One more episode, you think, as the next installment automatically queues up. Finished Stranger Things in one weekend? Here are 6 [...]

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73% of Americans have binged on content. If you’re like me, you’re probably thinking of those rainy Sundays spent on a Netflix bender. Netflix, Hulu, HBOGo make it so easy to continue the binge. One more episode, you think, as the next installment automatically queues up. Finished Stranger Things in one weekend? Here are 6 new, easily clickable suggestions to start a new binge.

Now what if that same principle could apply to your content marketing?

In fact, 93% of B2B buyers want bundled, bingeable content (Content Preferences Survey, 2017) , but only 42% say it’s easy to find the next piece of relevant content (Why Your Website Fails Buyers, 2017).

As marketers, we put so much work into attracting the right buyers to our website. We get them there, but then we miss the opportunity to tell them what to do next.

Ardath Albee, in her session How to Create Binge-Worthy Content Experiences that Move Buyers to Buy at Marketing Profs B2B Forum 2017, challenges us to stop talking about our products or brand and start focusing on building meaningful, purposeful experiences. To focus on engagement, rather than attraction. Re-frame those KPIS from people per page to pages per person.

If we do this, we can really use content marketing to drive momentum into our pipeline and move our buyers along their buying journey via content binges.

Three Takeaways to Create Binge Worthy Content

Stop Building Siloed Websites

Traditionally, websites are built using tidy hierarchies based on type of content, i.e. products, blog posts, white papers. This structure puts the work on the visitor after they land to find the next piece of content relevant to them. And they probably won’t do it.

Instead of organizing by content type, consider using a content hub that organizes content by industry, business need or by role. You will orchestrate more engagement by putting all of the related content in one easy to access place. And then crosslinking between related items.

A content hub allows a visitor, no matter where they are in their journey, to find the content most relevant to them with less clicks.

Ardath points out, we also need to be thinking about other people who influence that buyer’s journey. A side bar, for example, can link to executive content, your visitor could leverage to make a case to their boss.

As you consider a content hub, for the most binge worthy experience, you should:

  • Create connected pathways: Answer the “What’s Next?” question to move your buyer through their journey, always point them the next logical piece of content in their journey.
  • Trigger follow up with relevant “see also” content: For example, if a buyer has viewed two pieces of content, automate a message that points them to a third piece or ask them to subscribe.
  • Personalize Content by Role: Instead of only thinking about industry, consider personalizing by role, as it is preferred by 67% of buyers (Content Preferences Survey, 2017).
  • Include Data and Research to back up assertions: Buyers want you to backup your claims with data.
  • Make it Easy  to Access: Think about how you can make it as easy as possible for your buyer to get to the next piece of content, whether it’s an easy cross link or removing a form in front of a eBook

Leverage a Nurturing Approach that Speeds Buying

If you are going to organize content for progression, you need to think through the questions the buyer is asking at each stage of the buying cycle. Use your brand’s expertise in order to answer these questions for them. If you are on point with your content and connected pathways, it will stimulate the buyer to ask “What’s Next”, inspiring a binge.

Here are some questions buyers might be asking at each stage of their journey:

  • Consider Change: Is The Problem Worth Solving (Why should i care? What happens if i do nothing? What are competitors doing? Can we fix it internally?)
  • Prepare for Change: How Should We Solve It (What do I need to know? What are best practices? What are my choices? What could go wrong? What else does it impact?)
  • Embrace Change: Gain Consensus (How do we get everyone to agree? What tradeoffs can we agree to? What will the future look like?)

Use Personas to Inform the Content Journey

A persona helps inform not only the perspective on the job that needs to be done, but also the obstacles that keep them from achieving objectives. Personas should also detail relationships with stakeholders, time in career, and motivations.

Each persona should have a set of nurturing questions specific to them. They will be different based on how they come at a problem, how risk averse they are, how they relate to stakeholders, etc.

Like with your Netflix home screen, the more customized the “What’s Next” recommendations, the more likely you are to press play.

Stop Talking About End Dates

Many of us are still thinking about content marketing as a series of campaigns. The thing about campaigns is they typically have a start date and an end date. In a B2B world, when the sales cycle may be 18 months, how many deals can you close during a 3 month campaign.

So in order to create truly binge worthy content marketing, start thinking always on and interconnected.

Check out our list of other must see sessions at MarketingProfs B2B Marketing Forum.

Also, follow along on Twitter by following @TopRank

 


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© Online Marketing Blog - TopRank®, 2017. | The Netflix Experience: Create Binge-Worthy B2B Content with Ardath Albee #MPB2B | http://www.toprankblog.com

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Must-See Sessions & Top Tips for Finding Your Squad at #MPB2B http://www.toprankblog.com/2017/10/must-see-mpb2b/ http://www.toprankblog.com/2017/10/must-see-mpb2b/#respond Wed, 04 Oct 2017 09:30:46 +0000 http://www.toprankblog.com/?p=23029 For some people the happiest place on earth is Disneyland, for me, it’s the annual MarketingProfs B2B Marketing Forum in Boston. Last week, I ran a poll on Twitter to see what people were looking forward to most at the B2B Marketing Forum, and while many are interested in learning new B2B tactics and meeting [...]

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For some people the happiest place on earth is Disneyland, for me, it’s the annual MarketingProfs B2B Marketing Forum in Boston.

Last week, I ran a poll on Twitter to see what people were looking forward to most at the B2B Marketing Forum, and while many are interested in learning new B2B tactics and meeting other smart marketers (smarketers?), the vast majority are excited to see what Ann Handley has in store for this year’s conference.

There are two things that make this conference one of my favorites:

  1. The content is amazing.
  2. The people are amazing.

This is my third year attending MPB2B and my first year speaking, so I’d like to think that I’ve gotten the lay of the land by now. So, to help you out, I’ve compiled a list of must-see sessions (so you’re not scrambling for the next three days) and some top tips for finding your squad at this great event.

Must-See Sessions at MPB2B

Ardath Albee
CEO & B2B Marketing Strategist, Marketing Interactions

How to Create Binge-Worthy Content Experiences that Move Buyers to Buy

We all know that more content is being created than ever and many of us struggle to keep our increase our content engagement. Ardath Albee’s session promises to deliver on the secret of getting yours buyers to binge on your content, by connecting the dots and showing them the value of swift immersion.

Jon Miller
CEO & Co-Founder, Engagio

The Secret Sauce for Account Based Marketing

If you’re wondering how industry leaders are practicing ABM, what works and what doesn’t, this is the session for you. Jon Miller’s session will give you the inside scoop of how ABM works at Engagio and how you can orchestrate programs that get results.

Lee Odden
CEO, TopRank Marketing

From Why to ROI: B2B Influencer Marketing Case Studies for Success

How can B2B brands put influence to work in their marketing? Through three case studies, Lee Odden will demonstrate influencer strategy best practices and how to measure performance to satisfy both the why and the ROI of working with B2B influencers.

What You Know About Content Marketing—FoGetAboutIT—This Is ABM

On this panel, Lee Odden, Joe Chernov, Meagan French and Justin Gray will discuss the role of content through the lens of ABM. The conversation will also explore how hyper-personalized, value-driven content and sales offers completely reframe your outbound strategies and tactics.

Chris Moody
Content Marketing Leader, GE Digital

Content Marketing on a Shoestring Budget

You must show the value of your content marketing, in order to gain more budget and grow the success of your program

If you can spare 45 minutes and $1,000 to spend on content marketing, walk away from Chris Moody’s session with documented content strategy and an action plan for content success that you can start today.

Alex Rynne
Content Marketing Manager, LinkedIn

Your LinkedIn Marketing Tactical Plan

If you are looking for an actionable plan for driving brand awareness and revenue on Linkedin, then don’t miss Alex Rynne’s Thursday session.  Based on the results of dozens of A/B tests, find out what type of content performs best across LinkedIn Company Pages, Sponsored Content and InMail and how to run your own A/B tests to ensure your content is as relevant as possible to your target audience.

And walk away with a one-page plan to outline key metrics and determine the success of your LinkedIn plan.

Dayna Rothman
VP Marketing & Sales Development, BrightFunnel

Connecting Your Customer Journey to See More Success

In her session, Dayna Rothman will explain how to use measurement to optimize each stage of the buyer’s journey, make informed marketing decisions, and better understand what’s working—and what’s not. You’ll learn how your marketing team can utilize existing campaign data to dig deeper into performance and make intelligent decisions that will positively impact future pipeline and revenue.

Tim Washer
Creative Director, Cisco

Stop Boring Content with Comedy Writing Secrets

Join Tim Washer Friday morning for a lively session to help you hack the secrets of comedy writers to create content which is never boring. You will learn how to identify the common causes of dull content and tap into tactics for generating tons of creative ideas quickly.

Avoid corporate creativity deathtraps and use this session to spark creativity within your corporate team.

Ashley Zeckman
Director of Agency Marketing, TopRank Marketing

Scrappy B2B Creativity Hacks

What kind of marketer would I be if I didn’t encourage you to attend my own session? I will be taking the stage with Nick Westergaard and Andy Hunt to engage in an eye-opening discussion that will show you how you can leverage the latest content marketing tools to build your brand and grow your business without breaking the bank. In short, you’ll learn how to be scrappy.

Top Tips for Finding Your Squad

MarketingProfs has done an amazing job of connecting attendees to each other. And how could they not with an amazing Chief Content Officer like Ann Handley at the helm?

Getting the most out of a conference isn’t always about the content (although that’s important), it’s about meeting other like-minded marketers that you can connect with and learn from.

Below are three of my tips for finding your squad at an event like MPB2B:

#1 – Attend Social Events

I will be the first to tell you that being super social isn’t always easy. So while it may be tempting to sit in your room and fire of emails, peel yourself away from the comfy bed and make your way to one of the many social events surrounding the conference. These events offer a great opportunity to make new friends in a relaxed setting and learn a little bit more about what they do and why they are here. To help you out, here are a couple ice breakers:

  • What are you looking forward to most at this conference?
  • Have you attended before or is this your first time? (the marketer’s equivalent of “do you come here often?”)

#2 – Make New Friends in Session & at Lunch

While it can be tempting to sit with people you already know during sessions and lunch, don’t.

Instead, sit in a random row or at a random table and start a conversation with someone you don’t know. I have met some great people by plopping myself down at a table where I didn’t know a soul.

#3 – See Who’s Interacting Online

It’s amazing to think about the number of people you meet virtually, but have not met in real life. Events like MPB2B are a great opportunity to take those online conversations offline. See who is interacting on platforms like Twitter (or the event app) and set a designated time and place to meet.

What Are You Looking Forward to Most at MPB2B?

So now that you have some insights into what I’m looking forward to most, I’d like to know: what do you consider must-see sessions at MPB2B?


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© Online Marketing Blog - TopRank®, 2017. | Must-See Sessions & Top Tips for Finding Your Squad at #MPB2B | http://www.toprankblog.com

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