The Cost Of Not Prioritizing Customer Experience – CXM is the process of providing unforgettable experiences to your customers at every touchpoint – online, on the phone, on social, and in person. To find out what it will cost if you don’t prioritize your customer experience, check out this infographic. Inc.
STUDY: Android Users More Likely To Click Mobile App Ads, iOS Users More Apt to Install – What trends were established in the mobile advertising arena during 2014? Kenshoo, a Facebook Marketing Partner, has the answers in its latest report. SocialTimes
Less Than 20% Of B2B Buyers Say Social Media & Blogs Impact Vendor Discovery Process [Report] – New B2B web usability report shows considerable disconnect between what B2B buyers want on a website and what vendors provide. Marketing Land