TopRank Online Marketing

Public Relations


Lee Odden

Online Reputation Book Review: Repped by Andy Beal

Lee Odden on Mar 13th, 2014     Online Marketing, Reputation Management

Online Reputation BookMany years ago when the role of search in brand reputation was really coming into it’s own, Public Relations and SEO were becoming unlikely partners as way to position positive messages about brands and individuals in search results. The combination of Search and PR was actually the genesis of TopRank Marketing.

As Google became a powerful reputation engine, the need for individuals and brands to monitor and manage their online reputations increased too.

Today, with billions of internet users empowered to post content anytime, anywhere, the articles and presentations we originally published on Online Reputation Management (ORM) are even more important today. And yet there are thousands of brands and even more individuals that are oblivious and in dire need of ORM.

Lee Odden

Does It Still Make Sense For Companies to Blog?

Lee Odden on Feb 10th, 2014     Blogging, Brand Management, Online Marketing

Grand Central Station NYCOver the past 10 years I’ve had more than enough opportunities to consider whether the investment in time and resources to blog has been worth it.

Blogging for business is a question I think many companies ask themselves as they look at current trends towards time more spent on social networks and changing consumer consumption trends, especially with mobile.

This question came to light recently via Stephen Waddington, Digital and Social Media Director at  Ketchum Europe who pinged me for an opinion on the future of global blogging for a blog post he was researching. And that got me thinking:

Does it still make sense for companies to blog?

One way to answer that question is to take a look at how many blogs there are and whether the number is increasing:

Nicolette Beard

Content Marketing With Press Releases: Pros, Cons, Examples & Best Practices

Nicolette Beard on Nov 26th, 2013     Content Marketing, Online Marketing, Online PR, Press Release Optimization

Press Release Best PracticesWhen Matt Cutts, head of Google’s web spam team, announced that links in press releases have no value for SEO, it created a lot of discussion and debate in the SEM community. But, if you look at his comments in their entirety, you’ll notice that he also said press release sites do have value for press and marketing reasons as Cheryl Conner, contributing writer at Forbes, so eloquently points out.

Consider,

  • 92% of journalists use search engines to research stories and 81% of journalists use search engines daily (MarketingSherpa)
  • Blog readership, RSS feed subscriptions and social media sites are visited in record numbers
  • Journalists using Google News surpass usage of major networks, like MSNBC & CNN!
KatieBresnahan

Online Discovery Tips That Will Get Your Content Promoted – Tips from Sarah Skerik of PR Newswire

KatieBresnahan on Sep 12th, 2013     Content Marketing, Marketing PR Conferences, Online Marketing, Press Release Optimization

Sarah Skerik Content Marketing WorldDid you know? In one second on the internet there are 12,964 Instagram photos uploaded, 50,000 Tumblr posts, 400,000 Tweets.  Among all this user-content that’s created every second, you have a LOT of competition for your buyer’s attention.

Sarah Skerik, Vice President of Content Marketing at PR Newswire, shared lots of tips in her breakout session presentation at Content Marketing World around creating press releases or creative content and how you can get them promoted so your target audience will see it.

“If you publish it, will they convert even see the dang thing?”

Build Discovery into Content Strategy:

  1. The most emailed & most shared stories get the most action – make a point to mine content that gets high engagement elsewhere.
Nick Ehrenberg

How to Maintain Your Reputation During a Social Media Crisis

Nick Ehrenberg on Aug 28th, 2013     Online Marketing, Reputation Management

social media crisisIn our digitally-driven age, most companies will eventually encounter a social media-driven crisis. Perhaps an employee accidentally tweets an insensitive remark on the company account, or the business is suddenly caught in a whirlwind of negative commentary on Facebook. Whatever the case, you need to be prepared for any blowback that might occur – and it likely won’t be comforting.

Whether the crisis was instigated internally or externally, it’s important to develop a social media crisis plan before engaging with your communities.

Here are six tactics to help manage a social media crisis:

1. Establish Social Media Crisis Guidelines

Lee Odden

Google Did Not Just Kill PR Agencies

Lee Odden on Aug 13th, 2013     Marketing & PR Industry, Online Marketing, Online PR, SEO

Google Kill PR AgenciesGoogle updated their content guidelines for links recently causing a bit of buzz amongst the SEO community, mostly from those looking for clarification. I’ll get to that shortly, but something else popped up that’s worth debunking.

The link scheme clarifications directed at webmasters also attracted a post from ZDNet via Tom Foremski’s sensationally titled article, “Did Google just kill PR agencies?”.

In case you didn’t know, PR agencies do a lot more that create press releases, let alone over-optimize them for search.

Companies rely on PR firms for a variety of services and consulting ranging from strategy and message development to media relations and social media outreach to monitoring and reporting.  Product launches, press conferences, event management and promotion, reputation and crisis management, media training, investor relations and of course content creation are all services provided by different PR agencies.

Lee Odden

How Public Relations & Communications Can Win the Content Marketing Race

Lee Odden on Jun 19th, 2013     Content Marketing, Online Marketing, Online PR, PR Conferences, Public Relations

Public Relations Content MarketingIn today’s fast moving search and social web, content flows in every direction throughout a variety of platforms, formats and devices.

With a global population of over 7 billion, there are over 2.3 billion internet users. More importantly, there are 6.7 billion mobile subscribers – 91% market penetration (source). Ubiquitous internet access is enabling consumers and brands alike to create, consume, publish, interact and transact – anytime, anywhere.

At the same time, “newsrooms have 30% fewer reporters than in 2000, which corresponds with 31% of US adults that have stopped turning to a news outlet because it no longer provided them with the news they were accustomed to getting.” (Contently)

Brands are answering the call to create more value for customers by publishing news and content marketing. In fact, 86% of BtoC and 91% of BtoB organizations are now using content marketing tactics.

Lee Odden

Integrating Digital Marketing & PR – Breaking Down Silos Through Content

Lee Odden on May 20th, 2013     Integrated Marketing, Online Marketing, Public Relations

digital marketing PRFor a recent presentation at a corporate communications and PR conference, I polled my network of digital marketing and PR pros working client-side about the most pressing questions they’re dealing with when it comes to integrating Marketing and Public Relations.

Since we’ve been working in the digital marketing and PR space at TopRank Marketing for well over 10 years, it was interesting to see  the diverse feedback from companies of various sizes and industries. But several themes revealed themselves that I think our readers will relate to.

Thanks to feedback from Digital and Integrated Marketing Communications professionals like Corinne Kovalsky of Ratheon, Susan Beatty of Bremer Financial Corporation, Frank Strong of LexisNexis, Lesly Cardec from Randstad US, Sarah Skerik from PRNewswire and Pam Didner of Intel, it became clear that one of the key questions organizations are facing is the need to break down silos between marketing and PR.

Lee Odden

Keynote Presentation: Digital Convergence of Public Relations & Marketing

Lee Odden on May 8th, 2013     Marketing PR Conferences, Online Marketing, Public Relations

Integrated Marketing Public RelationsToday I’m giving a keynote at the sold-out Communicator’s Conference in Portland, Oregon to 270 or so PR and Communications professionals.

The colliding or collaborating (depending on your situation) worlds of digital marketing and PR have left a lot of ambiguity about roles, goals and responsibilities between these 2 very important groups.

In this presentation I outline why PR should care about marketing, 3 big trends to watch for and 3 of the most common questions brand PR and corporate communicators have (I polled my LinkedIn network) about integrating PR and marketing. I finish things off with a plan for how PR and communications can tap into digital marketing expertise and contribute messaging and storytelling for more meaningful and impactful marketing / PR performance.

Miranda Miller

Brands Gone Wild: Social Media Marketing Fails & Lessons Learned

Miranda Miller on Apr 25th, 2013     Online Marketing, Online PR, Rant, Social Media

Social media campaigns gone wrong.So you want your campaign to go viral…

Let’s keep in mind your business objectives, shall we? As these social marketing fails will show, campaigns may take off but go seriously sideways if companies place popularity above purpose.

Some companies can afford more risk and racier campaigns than others, yet risk in business must always be mitigated and justifiable based on the potential rewards. You might disagree with my opinion on the campaigns featured in this post, but I believe the risks should have been evident from the start and far outweighed the potential payoff.

These examples may cause you to shake your head, or enjoy a good belly laugh, but each is a fantastic learning opportunity for social media marketers.

Miranda Miller

Online PR for Brands: How to Make Company News, Real News

Miranda Miller on Apr 10th, 2013     Blogging, Online Marketing, Online PR

Online PRMost companies understand the benefits of a well-executed online PR strategy: improved brand visibility and industry reputation, increased traffic to the company website and even sales. It’s no wonder that companies trip over themselves to come up with a regular stream of PR related content.

Unfortunately, lower barriers to entry for publishing and distributing information have resulted in a plethora of non-news littering the web.

Is there any harm in “putting it all out there,” as in writing and distributing a press release for every event, newsworthy or not? I’d argue that yes, there is potential harm. As an industry journalist, I’ve personally become annoyed with companies or PR people sending me twice-weekly emails about everything under the sun. Whether someone has moved up internally or a company is seeking another round of funding, isn’t exactly compelling news.

Miranda Miller

Digital PR Pitching Etiquette: 3 Critical Rules for Online Public Relations Outreach

Miranda Miller on Feb 6th, 2013     Online Marketing, Online PR

Online PR rules for more effective link building, guest blog pitching and moreOver the course of my online marketing career, I’ve had the opportunity to participate on both sides of the online PR outreach process, pitching publications on behalf of clients as well as receiving them as a search and social industry journalist. In the course of performing outreach for clients and receiving hundreds of pitches from other PR professionals and in-house marketers, a few important rules became crystal clear.

Companies use online PR in a number of different ways, depending on the desired outcome. You might pitch mainstream media to offer a company executive up as an expert source on a breaking news story, in order to build your company’s credibility. Where the goal is to earn links back to your website, you may offer guest posts or interviews to industry bloggers or digital magazines. Your focus might be increased exposure in your target market, in order to increase sales of a certain product or service.

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