TopRank Online Marketing

Reputation Management


Lee Odden

Online Reputation Management for Individuals

Lee Odden on Feb 12th, 2008     Online PR, Reputation Management

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Recently I’ve had several discussions with a reporter on how small businesses can effectively use blogger relations and PR to market themselves. Out of that conversation came another topic about Online Reputation Management – not for companies, but for individuals.

There’s a tremendous amount of content and in some cases debate, being generated in the search marketing and public relations communities about the need to measure brands and reputations online. The first step in a ORM program is to start monitoring and there are some pretty incredible and often times costly software tools emerging to do that.

That’s all fine and good for measuring brands or companies, but what if the brand is you?

Lee Odden

Reputation, News and Blog Optimization at SES London

Lee Odden on Feb 4th, 2008     Blogging, Online Marketing, Online PR, Reputation Management, Search Engine Strategies

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Coming up fast (February 19-21) is the 2008 Search Engine Strategies show in London. It will be my first time speaking at an event in London and luckily I’ll be involved with 3 panels that are spot on with the marketing consulting work we do at TopRank.

The two panels that I am presenting on are concurrent Wednesday, Feb 20 with “News Search SEO” starting at 10:30 a.m. followed by “Blog and Feed SEO” at 11:45 a.m. I will also be moderating the “Brand and Reputation Management” panel on Thursday at 3:30p.m. Below are more details on those sessions.

Lee Odden

Public Relations Benefits from SEO

Lee Odden on Oct 30th, 2007     Online PR, Public Relations, Reputation Management, SEO

On the heels of the PRSA conference last week, the topic of how search plays a part in online PR effectiveness has continued to enter into the increasing numbers of discussions we’ve been having with companies working on figuring out where to best leverage their 2008 marketing/PR dollars. It’s that time of year again. :)

Now more than ever, PR and media relations efforts can benefit from attention to how search engine visibility influences consumer perceptions and the way both consumers and the media find information online. With an increasing variety of search types to choose from including standard search like Google, Yahoo, Live and Ask as well as platform or content type specific search such as news, blog, image, video and options within social media web sites, brings new opportunities to optimize content.

Lee Odden

25 Ways Marketing Agencies Market Themselves

Lee Odden on Sep 10th, 2007     Business of SEO, Public Relations, Reader Polls, Reputation Management

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With so much uncertainty due to inflated promises, bad press and a fast changing industry, what “signals” of credibility do companies look for in trusted internet marketing partners and resources? Our gift to you today is an annotated list of 25. In one way or another, TopRank is involved with all of the following marketing and PR tactics either for ourselves or for our marketing and public relations clients.

But I’m also curious what Online Marketing Blog Readers have to say on this topic. Let’s have a little vote shall we? After the list there is a poll so you can vote for your favorite.

Lee Odden

Basics of Online Reputation Management

Lee Odden on Mar 27th, 2007     Online Marketing, Online PR, Reputation Management

As much time and effort that marketers put into improving visibility within search results, not all search engine ranking pages (SERPs) are good. Increasing numbers of companies are experiencing the sharp edge of the sword from disgruntled employees or customers taking advantage of the amazingly simplistic process of publishing content to the web.

You may recall such situations as “Dell Hell” or Googlebombing “miserable failure” for examples.

Because these references occur within the search results, many companies percieve search engine reputation management as a SEO problem. But displacing negative search results only treats the symptoms of the problem. It’s not a cure.

While other companies see tarnished brand issues as more of a public relations issue, it’s important to understand that sometimes it’s the PR firm that is at the root of the problem. Look no further than the Edelman and Walmarting across America situation for an example of that.

Lee Odden

Interview with Andy Beal of Marketing Pilgrim

Lee Odden on Dec 18th, 2006     Business of SEO, Interviews, Online Marketing, Reputation Management, Search Marketing, SEO, Spotlight on Search

Spotlight on Search: Interview with Andy Beal

andy-beal.jpg I’ve known Andy Beal via blogging and search marketing conferences for a while now and had the privilege of speaking with him on a SEO Blogger and Reporter panel at the last WebmasterWorld Pubcon in Las Vegas.

While I had great respect for Andy’s accomplishments at building search marketing companies and developing top notch blogs, his performance during the panel was genuinely impressive. His grasp of the big picture and business aspects of search marketing were/are very insightful. My public relations firm has even hired Andy for some consulting on reputation management and I am happy to recommend him.

Lee Odden

MarketingPilgrim 2.0

Lee Odden on Oct 29th, 2006     Blogging News, Online Marketing, Online PR, Reputation Management

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It only took 5 years, but Andy Beal has finally come over to the world of WordPress for his blog, MarketingPilgrim. Previously, Andy ran SearchEngineLowdown.com on Google’s Blogger platform, building it up to one of the top SEO blogs on the Internet. Then after going out on his own, started MarketingPilgrim.com using the same tools.

The new design sports links to Andy’s consulting services of which I now have first hand experience. My public relations agency recently engaged Andy to provide some training via webinar to our PR team on the subject of brand monitoring and reputation management. Eight of our staff were in attendance and I have to say, Andy knows his stuff. Not only is he a great consultant on SEO firm management and search marketing, but he has established himself as a subject matter expert on the topic of brand monitoring and competitive intelligence as well.

Lee Odden

Tips for Online PR

Lee Odden on Apr 11th, 2006     Online Marketing, Online PR, Press Release Optimization, Reputation Management, SEO

[TopRank is a full service provider of digital public relations services]

I did an interview recently and thought some of the Q/A would be useful for Online Marketing Blog readers:

What’s the difference between online PR and offline PR?

Basically, online PR invlolves activities geared towards influencing media, communities and audiences that exist solely on the Internet using online channles. That includes search engines, blogs, news search, forums, discussion threads, social networks and other online communication tools. Brand reputation monitoring and management is also a focus area for online PR.

Offline PR deals with the same things except with print, radio TV, conferences/events and other “real life” venues. One difference between online and offline PR is in pitching. For example, before pitching a print journalist, the publication’s editorial calendar is researched to see if there are any planned story opportunities. The subsequent pitch is specific to the upcoming story.

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