Online Marketing Blog

This post is part 2 on Social Media Marketing Best Practices from IMS Minneapolis.  The first post featured Brad Smith from Best Buy who offered insights into their social media principles, guidelines and learnings.

This post includes liveblog notes from the presentation given by Adam Singer of TopRank Online Marketing. Adam opened up noting that according to a research study by Russell Herder and Ethos Business Law, 14% of executives are unsure of social media, yet 70% expect to spend more.

That set the stage for some of the common obstacles and barriers to social media adoption which he focused on in: 7 Common Social Media Problems and their Solutions.

1. Flying blind

I decided to do a little liveblogging at the MarketingProfs B2B Forum and picked this session: Why email CRM and social media have become the tools of modern B2B marketing where a case study was presented by Genworth Financial.

Joel Book from Exact Target introduced the case study:  Creating brand advocates is as important as creating brand awareness. [I would say more important. An advocate proactively shares the brand experience]. Funny, Google “brand tattoos” to see some serious brand advocate activity.

How are marketers using digital media to engage?

• email + crm
• email + social

Email and CRM help to automate interaction. Automation is the key because marketing staff and budgets are not increasing. In order to continue deliver personal and timely messages to customers, you need to automate.

MarketingProfs B2B Forum is coming up quickly next week and I will be presenting about an hour of essential search engine optimization tips and insight specifically for B2B web sites along with Vocus Product Manager of PRWeb, Jiyan Wei.

There’s a tremendous opportunity for B2B marketers to leverage SEO to increase prospect acquisition and to facilitate after the sale support and upgrades.  Most B2B marketers create a substantial amount of content to guide prospects through sales cycles that are much longer than companies selling consumer products/services.

Recently I was invited to give a basics webinar on optimizing news content  for search.  The intersection of search and PR/communications are obviously something quite familiar and while I’ve done several such presentations with our client PRWeb, I had not done one with Search Engine Watch before.

The outcome exceeded all expectations thanks to the excellent promotions by PRWeb and SEW plus Mike Grehan’s smooth handling of moderator duties amidst technical difficulties. Over 7,000 people registered, there were over 400 questions and 650 Tweets using the #prweb hash tag during the webinar.

The way it goes with many webinars when you’re invited by an organization to participate, is that the topic and title/description are determined beforehand. The speaker adapts themselves to that.  This presentation content focused on optimizing writing for the web with a particular emphasis on optimizing content common to public relations.

I know I did an upcoming events roundup last week but the upcoming Online Marketing Summit in San Diego is certainly worth a post of it’s own.  Besides, I get to announce that one of our clients from Zoomerang (MarketTools), won a free conference pass! Congratulations to Amy Lindahl!

Last year OMS came through Minneapolis and I had an opportunity to present on building a case for social media through a Social Media Roadmap. Feedback comments like “lived up to the hype”, which is a compliment not too dis-similiar from, “it didn’t suck”, renewed my appreciation for Minnesota Nice.

Our team works hard to stay on top of current best practices and as a result, we’re asked to speak at a variety of conferences, workshops and webinars. One of the goals at TopRank Online Marketing is to help companies better understand the current landscape of the digital marketing & PR environment. That includes strategies that can be executed more efficiently and marketing programs that can adjust to persistent change. Hopefully you’ll find an event below that fits your needs.

Feb 9, 2010
Webinar: Secrets to B2B Marketing Success
TopRank, along with our client Marketo and Ion Interactive will be collaborating to educate B2B marketers on best practices before and after lead generation with an upcoming webinar focused on pre-click, post-click, and post-conversion optimization.

At Online Marketing Summit held in Minneapolis and hosted by ClickZ, Caitlin McCabe of Sway Inc spoke to the audience about Social Media and had these insights:

1. For people who think Facebook is just for kids, go search for groups relevant to you and you will find them!  Facebook offers many targeted marketing opportunities.

While there are hoards of people, both professional and not, look for niche social sites where you can reach 100% of your target audience as well as an audience that is more engaged than perhaps the average Facebook user.

People with more friends aren’t necessarily more valuable. Do they know all their friends and who are they? However, on a niche social network like BakeSpace.com, the friends are much more targeted than a big brand like Sara Lee.

Over the next 2 weeks several staff from TopRank be hitting the road for multiple SEO/Social Media/PR speaking and training events. We invite you to attend and would love to meet up with readers of Online Marketing Blog.  

Topics during these events will emphasize the practice areas of our agency: Search Marketing, Online Public Relations and Social Media Marketing. Locations will range from New York to San Francisco to Minneapolis.

May 19: Media Relations Summit, Crowne Plaze Hotel in NYC (event info)

4:30 pm: Mastering SEO, Google AdWords and Other Search Tools to Increase Visibility
If you’re ready to vault your website, landing pages, corporate videos, blogs, press releases, and online newsroom into the top of the search rankings, take in this one-hour bootcamp. You’ll learn all the latest tools, tips and tricks for making Google and Yahoo love you.

Last weekend SXSW Interactive was abuzz everywhere you looked from the sessions to the halls, to the Techset blogger lounge and certainly the after conference festivities on 6th Street.

Out of all that buzz came new connections, insights and renewed connections such as the one I had with Ogilvy 360′s Senior Vice President of Digital Strategy & Marketing, Rohit Bhargava. I’ve known Rohit online and off for a few years and finally had a chance to capture a conversation on video.  Watch the interview below regarding the opportunities of attending SXSW including knowledge and networking as well as a few thoughts on his popular book, Personality Not Included, which TopRank has reviewed in the past.

Readers of Online Marketing Blog may know that after last week’s WebmasterWorld Pubcon conference, I stayed over the weekend in Austin for the Interactive portion of SXSW. I’ve heard up to 9,000 people were registered for the SXSWi event and by looking at the conference sessions, hallways and restaurants/bars, it was undoubtedly the place to be. Below is a summary of my brief time at SXSWi in picutures where search marketing, social media and public relations people converged, networked, talked and listened.

If there were baseball cards for internet marketing and social media superstars then these three would be Upper Deck Premium: David Berkowitz of 360i, Frank Gruber from AOL and Brian Solis, owner of FutureWorks PR

Note from Lee:  GasPedal and the blog council have partnered to deliver another BlogWell event (this time in Chicago) focusing on case studies from large companies on the topics of blogging, social media and online community building. I am pleased to introduce a guest blog post from Tonja Deegan, winner of a free pass from TopRank, who was a media sponsor of the event. Enjoy! 

A common thread that wove through the case study presentations at BlogWell was that the majority of the time, someone within a company took a chance, started something small online to make a connection and watched it grow.

TopRank Online Marketing is pleased to announce a parternship with The Direct Marketing Association to develop and present a series of 2 day workshops on social media marketing for direct marketers. 

On December 4th in New York the new course entitled: “Social Media Smarts: An Introduction to the Social Web, Tools and Strategies” will introduce participants to the marketing and communications channel opportunities of social media through practical demonstration of social media tools, case studies and exercises. The first 3 workshops will be held in New York, Chicago and then again in New York.

Decreasing marketing budgets and increased consumer skepticism towards traditional advertising is driving many companies to new ways of attracting and engaging customers.  At the same time, new communication channels such as social media represent the most significant change in marketer/advertiser communications with customers in the history of marketing.