Online Marketing Blog

Photo from our interview with Avinash at SES Hong Kong

The morning keynote speaker for the 2011 MIMA Summit was none other than Avinash Kaushik co-Founder of Market Motive Inc and the Digital Marketing Evangelist for Google.  Avinash was a very funny and engaging speaker.  Nothing was off limits during his keynote.  Caught in the crosshairs of Avinash’s presentations were what he called “small” local companies (General Mills, 3M, etc) that dared to provide a “less than ideal” user experience.

Innovation was the topic of the morning’s keynote, ranging from which companies are a good (and bad) example of implementing innovation to proper metrics to show success.

What Are the 3 Definitions of Innovation?

All marketers wish they knew how to better measure results, engage their audience, and measure ROI. Chuck Hemann opens up by warning that he won’t solve all of our problems but he will provide guidance on how to approach them.

Proper Planning Prevents Poor Performance

There are 5 key steps that each marketer must take to create a successful social media campaign.  What does this include?

• Listening to what is being said online
• Assessing the marketplace
• Engaging with current and prospective clients
• Measuring is a way for us to optimize
• Improving our strategy as we learn more

According to Hemann listening and measurement are the two most important ingredients for success.  You cannot successfully execute on one without the other.  Below are a few of the best practice approaches that Hemann shared with the audience at today’s session.

This post is one of a series of liveblogs from the 2010 MIMA Summit.

When you think of geotagging, or checking in, what do you think of? Probably GPS, FourSquare, Facebook Places or letting a photo site like Flickr know where a photo was taken. But it can also be done for blog posts.

Geotagging in blog posts is still relatively new, but it well on its way.

WordPress.com already supports geotagging on profiles and posts so that you can let others know where you are posting from. They will also soon launch a Geo Search feature that will allow people to find posts based on their location.

Kipp Bodnar of HubSpot

This post is one of a series of liveblogs from the 2010 MIMA Summit.

B2B social media can be surprisingly successful with a specific focus on lead generation.  If social media is to be taken seriously for B2B by marketing decision makers, it needs to maintain a focus on business objectives and driving sales vs. “fluff”.

B2B companies are actually in a much better position to use social media as a marketing channel than B2C companies.  They often have a much clearer expectation for what a customer does and what they want.

B2B companies also have deep internal expertise.  It’s not uncommon for top B2B companies to employ thought leaders in their specific industry.  However, there’s a solid argument that for many B2B companies, online marketing and social media might not be a fit.

This post is one of a series of liveblogs from the 2010 MIMA Summit.

Web Analytics is an excellent way to ensure your marketing efforts are not in vain. However, looking at Analytics without understanding user behavior may leave you treading water instead of creating a wake your competitors will fear.

One way to take your methods of measurement to the next level is to combine Analytics with User Experience (UX) information. What you stand to gain can be great whether you dip a toe or cannon ball into blended analytic waters.

To make sure you don’t sink, first understand that Analytics will tell you what’s happening on the site. User Experience Research then helps you understand why it’s happening by gaining insight into the behaviors and motivation of visitors.

For years, rumors have circulated that email marketing is dying and teenagers the world over have proclaimed email as, “something old people do”.  

Whether you agree or disagree that email has one foot in the grave, many online marketers are finding effective ways to leverage email as part of a social media marketing mix. Integrating email and social media was the topic of discussion at a session during the MIMA Summit last week with Loren McDonald, VP of Industry Releations, SilverPop and Brian Brown, Director of Modern Marketing, ideapark.

Social sharing options embedded in online content have helped increase distribution and reach for thousands of web sites. One of the most common ways email has been used in a social context is “Forward to a Friend”.  However, the tried and true ‘Forward to a Friend’ link has less than .1% CTR, so many marketers have taken it upon themselves to find a new way to circulate content amongst networks.

There’s a certain sentiment amongst many marketers that, “If you can’t measure it, it’s not worth doing.” While that perspective may not be entirely applicable to all online marketing, it certainly draws attention to the need for insight from measuring what we do to market, communicate, promote and influence on the web.  The need to better understand the value and application of web analytics data as well as social media measurement is critical for companies that want to compete online.

The MIMA Summit breakout session “Storytelling: Actionable Insight from Analytics” was jam packed with collective analytics wisdom shared by panelists Jason Rapps, Joel Wright, Marshall Sponder, and moderator Jennifer Veesenmeyer to help organizations overcome 3 key web analytics obstacles:

1. Getting traction – getting from stage 1 to stage 2

Jackie Huba, blogger at the popular Church of the Customer blog kicked off MIMA Summit 2009 with a moving presentation on the idea of 1%’ers – those influential people creating content on the web (similar to Jakob Nielson’s participation inequality).

Through the democratization of publishing content, the vocal minority, those 1%’ers (“sneezers” as Seth Godin calls them or “connectors” as Malcolm Gladwell refers to them as) are integral for your brand.

Why are they important?

New forms of most trusted advertising:

1. Recommendations from friends
2. Other people’s opinions online
3. Company websites
4. Editorial content (news articles)
5. Brand sponsorships

“1%’ers” fall into both numbers one and two.

What we are seeing is anonymous opinions are influencing the way people buy.  Word of mouth from both people we know and don’t know is impacting opinions and purchasing decisions.

2008 MIMA Summit at The Depot

UPDATE: We have a winner! Liz Giel was selected by a mysterious voting process contrived within the ranks of the TopRank staff and involving various secretive and hurried Account Managers. Suffice it to say, we appreciate all who ReTweeted, linked and commented.  Don’t worry, there will be liveblogging of the event here on Online Marketing Blog and live streaming of several sessions at MIMASummit.org. Congratulations Liz!

In just under a week the annual Minnesota Interactive Marketing Association Summit will be held downtown Minneapolis at the Hilton. With keynotes from Seth Godin and Jackie Huba as well as a collection of local and national subject matter experts ranging from Greg Swan of Weber Shandwick to Scott Monty of Ford, it should be a veritable vortex of interactive velocity.  I apologize, that alliteration was so bad.

The dust has settled, mountains of email have been sorted through and most of this year’s attendees of MIMA’s Summit, branded “FEED” are back into the swing of things.

As you can tell from the photo above, it was a sold out event and a very big venue. Both keynotes were informative and entertaining. Rebecca Lieb’s presentation was covered by TopRank’s Jolina Pettice and while we didn’t post on Ze Frank’s amazingly entertaining presentation, you can pretty much get a feel for it from his presentations at SXSW last year and from what he’s presented at the TED conference.

Those whose interactive marketing interests extend to the boob and penis humor category were likely satisfied by both keynotes as they touched on everything from jiggly French Maid “how to” videos to crowdsourcing creative phallic drawings.

Incorporating a company blog into your social media and marketing mix can be a tug of war, finding both supporters and defeaters within the organization.

At the MIMA Summit (Minnesota Interactive Marketing Association) this afternoon, I attended a session discussing the pros and cons, along with the challenges a corporate blogger must overcome to represent the company and still make a connection with the blogging community.

Valeria Maltoni is a blogger at Conversation Agent and Director of Marketing Communications for SunGard. Valeria kicked off the session with a discussion around how an organization can get started with social media and a company blog.

As a business and marketing professional, we are tasked to find different ways to make a profit, find new customers, and build the company brand.

I must say, of all breakout sessions at the MIMA event today, “The Changing Face of Email” session was the one I was most excited to attend as it ties into what I love to do – email marketing. Thankfully I didn’t have to wait long to dive right in as it was part of the Summit Kick-Off Breakout session: Deep Dive Discussion Series.

Jamie Schissler, Strategy Director at Avenue A – Razorfish, the presenter for “The Changing Face of Email” session shared with the MIMA audience that as the role of email evolves, so too will its impact.

So why will the email marketing strategies of yesterday not work for email marketing success today?