Joel Carlson

How to Make a Marketing Impact with Instagram

Joel Carlson on Feb 24th, 2015     Social Media

Instagram_Marketing

From James: Today’s post is the fourth and final in a series of articles on social media marketing – all part of a contest within TopRank Marketing for a chance to attend Social Media Marketing World. Watch for live posts from the winner of the contest March 25 -28.

Boom! Making an impact and making it quickly is a primary goal of social media. You only have a few seconds to grab ahold of the attention of your followers while they’re scrolling through their stream, so impact is important.

A T

Using Emerging Social Networks to Increase B2B Productivity

A T on Feb 23rd, 2015     B2B Marketing, Social Media

B2B-Productivity-Apps

From James: Today’s post is the third in a series of four articles on social media marketing – all part of a contest within TopRank Marketing for a chance to attend Social Media Marketing World. Watch for the next post in the series on how to create impact with Instagram.

While many businesses ban social networks such as Facebook, Twitter, and YouTube at work, there are some unconventional social networks that may actually increase productivity, especially for those in B2B. A couple networks really pop out in this regard.
Cyber Dust and Yo App are fringe startup social apps that, while gaining dubious fame for their apparent uselessness, have grown to have very practical utility.

James Anderson

Build Your Own Brand Marketing Social Newsroom: Tips From SAP at #C2C15

James Anderson on Feb 18th, 2015     Brand Journalism, Marketing PR Conferences, Social Media
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SAP’s Celia Brown and Amy Hatch pose for a photo after their session at Content2Conversion

Celia Brown and Amy Hatch came to brand journalism from different directions: One marketing and the other journalism. It’s the perfect mix for setting up a social newsroom, as the two have demonstrated at SAP. 

At the Content2Conversion Conference, the duo offered three T’s of winning the marketing moment by establishing a social newsroom:

Talent

The two skill sets that each woman brought to SAP’s Social Newsroom dovetail perfectly. Amy, who sees the reporter side, said reporters love to get the big scoop. With a reporter on staff in the marketing department, content began to offer a transparency that wasn’t always evident, Amy said, in marketing content.

Emily Bacheller

How To Achieve Customer Service Success Using Social Media

Emily Bacheller on Feb 12th, 2015     Social Media

social-media-customer-service

From James: Today’s post is the second in a series of four articles on social media marketing – all part of a contest within TopRank Marketing for a chance to attend Social Media Marketing World. Watch for the next post in the series on how to create impact with Instagram.

According to a 2012 Nielsen Social Media Report, nearly half of all U.S. consumers use social media to ask questions, report satisfaction, or to complain. That means that your customers will inevitably take to Facebook, Yelp, or Twitter to talk about your brand. Are you ready to field questions, comments, and criticisms from your customers on social media? Providing attentive customer service on social media sites doesn’t need to be stressful. Continue reading to learn how to respond to all kinds of comments from your customers – the good, the bad, and the ugly!

Debbie Friez

Marketing Tips For Utilizing the Private Social Network MeWe

Debbie Friez on Feb 11th, 2015     Social Media

MeWe-mobile

From James: Today’s post is the first in a series of four articles on social media marketing – all part of a contest within TopRank Marketing for a chance to attend Social Media Marketing World. Watch for the next post in the series on using social media for customer service.

They call it the “privacy revolution.” People are wanting more privacy when interacting online, so they are gravitating to new private social networks, like Ello and MeWe.  How do marketers capture this audience and engage on social channels without advertising or company pages?

For the purpose of this discussion, we will concentrate on MeWe. In her predictions post, Phyllis Khare touts the potential of MeWe among the newcomers in the realm of private social networks.

Lee Odden

The Super Bowl of Content Marketing Audits – Optimized, Socialized & Integrated

Lee Odden on Feb 2nd, 2015     Optimize Book, Social Media

digital marketing audit

With the Patriots win last night, I can’t help but try and squeeze a football metaphor into this post. See? It got your attention!

Like football of days past, mainstream Digital Marketing has evolved. From a focus on single channels like email or search, to multi-channel programs and even into omni-channel – all are driven by the importance of creating compelling experiences for buyers. Or fans.

While companies with mature, sophisticated and budget rich marketing programs are riding this digital marketing wave, the practical reality is that many companies are in need of a clear plan for expansion. Creating a consistent user experience across channels, online and offline (kind of like winning the Super Bowl) is a lot easier said than done.

James Anderson

Social Media Video – Essential Tips and Takeaways from #SMBMSP74

James Anderson on Jan 26th, 2015     Social Media, Visual Marketing
SMBMSP-Video-Social-Media

Panelists including, from left, Jeff Achen, David Krejci, Farrington Starnes and Chuck Olsen address the audience at the January 23 SMBMSP event.

Digital marketers have known for some time that video is an essential part of the marketing mix: 76% of B2B companies use video as a content marketing tactic. Video is also an important part of a social media content strategy. After all, YouTube is the second most popular search engine after Google and Facebook has more than 1 billion daily video views.

Great examples of companies using video to enhance both B2C and B2B marketing are in high demand whether from major brands, agencies and small DIY businesses. At TopRank Online Marketing we’re always on the lookout for social media video trends and new examples to share with our community and clients. That’s why seven members of our team attended a recent Social Media Breakfast at 514 studios in Minneapolis – to learn how other companies are implementing video as part of a social media strategy.

James Anderson

Traditional Media for Content Marketing: Pros, Cons, Examples and Best Practices

Traditional-Media-content-marketing

How many times has traditional media been pronounced dead in the past decade? We’ve lost count, right? While there is no denying that TV, newspapers and radio have lost a ton of ground to digital, the fact of the matter is traditional media still matters. Even to digital marketers.

In fact, some marketers are finding that traditional media is a becoming a great platform for engaging buyers. Consider brands like Doritos, Coca-Cola and others that are asking for consumers to submit short video clips via their company websites and social media channels. Those clips are curated into commercials that are airing during major events like the SuperBowl and the Academy Awards. In fact, 20% of ads in Super Bowl XLVII in 2013 included some form of crowdsourcing from major brands like Coca-Cola, Audi, Doritos, Pizza Hut and others. The incentive to participate in these contests is big for consumers willing to give up names and multiple forms of contact information just to take part.

James Anderson

Social Media Advertising for Content Marketers: Insight from Salesforce’s ‘2015 State of Marketing’ report

James Anderson on Jan 19th, 2015     Digital Marketing, Facebook, LinkedIn, Social Media, Social Media Advertising

Social Media Advertising

Salesforce recently released its annual “State of Marketing” report, in which the company surveyed 5,000 marketers worldwide. Results of the survey point toward a significant investment in social media advertising in 2015.

According to the CRM company’s report (gated download), 70% of marketers will spend more budget on social media advertising this year. As numbers of customers on social channels increases, it is increasingly imperative, as the survey results show, to have a social media marketing strategy in place.

It is clear that digital marketers are increasingly valuing social media advertising to help promote their content marketing efforts. In 2014, 25% of marketers saw social as a critical enabler of products and services. The number leaps to 64% in 2015.

Nick Ehrenberg

How to Be Creative AND Brand Compliant in Social Media Marketing

Nick Ehrenberg on Jan 15th, 2015     Social Business, Social Media, Social Media Smarts

Social Media Marketing

Ask social media managers about “brand standards” and you might elicit some uncomfortable expressions. Brand standards, created to ensure uniformity with brand messaging and imagery, can sometimes feel like restrictions for creative social development.

“Do I really need to include all these brand logos and elements in every social message?”

The answer (most often) is yes, but don’t let this dampen your spirits. Maintaining a consistent brand identity is vital for long-term business growth, and you can still flex your creative social muscle within brand guidelines. Here are some tips that can help you stretch your brand’s identity to its creative peaks:

James Anderson

Turn It Up! Book Review of ‘Welcome to the Funnel’ by Jason Miller

James Anderson on Jan 7th, 2015     Book Reviews, Content Marketing, Social Media

welcome to the funnel

Some of the greatest rock songs are short. They start with a hard count, move fast and get your blood moving with just the right amount of energy to leave you inspired and set you on a course to create something of your own.

Music can do this for you, and so can a book. So does “Welcome to the Funnel.”

I connected early on with Jason Miller’s “Welcome to the Funnel: Proven Tactics to Turn Your Social And Content Marketing Up To 11” early on. By early on, I mean before I actually knew it was a book.

Disclosure: Jason works for LinkedIn, a TopRank Online Marketing client.

James Anderson

5 Lessons From Our Top Social Media Marketing Posts of 2014

James Anderson on Dec 29th, 2014     Social Media

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Wherever your specialty lies in the the digital marketing world, social media will continue to grow in importance in 2015. In fact, 92% of content marketers use social networks for content publishing. (CMI/MarketingProfs)

Earlier this month, Lee Odden put together a list of our most popular blog posts on social media marketing throughout 2014. From that list, we see contributions from a mix of TopRank Marketing team members, each with a unique perspective.

To provide some context behind these social media marketing posts that have attracted tens of thousands of page views and social shares, I’ve reached out to our team members to understand the lessons learned.

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Nick Ehrenberg @NickEhrenberg