5 Ways to Detect Lying Clients By Reading Their Facial Cues
When meeting with clients face to face there is a lot you can learn from not only what they say but what they’re doing while they’re speaking. Microexpressions are subtle changes in the face that happen for only a fraction of a second. This infographic can help you identify if your clients mean what they say, and how you can adapt your approach to meet their needs. Via American Express.
How Stories Make Customers Fall In Love
The best way to actively engage your customers is to tell stories, good ones. The right story can turn your customers into brand advocates. This article offers some concepts that can help you begin to woo your customers in a meaningful way. Via Inc.