Understand Globally, Communicate Locally
Literally and figuratively.
While at networking event in Bucharest I met the head of global business development and partnerships for a well known video hosting platform. Working with professionals from so many different countries, cultures and customs requires careful attention to communications and behavior – not entirely unlike how marketers who create content need to flavor their message according to the unique needs of each target audience.
He shared with me how things like accepting a business card from someone in China and then writing on it or not greeting the most senior person first in a Middle Eastern country, can kill a deal. He also talked about the importance of structuring engagements in a way that not only empathizes with the business customs of the region, but also makes money for all involved.