TopRank Online Marketing

Lee Odden

Making the Leap: Egocentric to Empathy in Content Marketing

Lee Odden on Apr 26th, 2011     Content Marketing, Online Marketing

Egocentric to Empathy in Online MarketingImagine this scenario:  Company XYZ has developed a great business creating products and services, developing marketing programs that explain the features and benefits of those offerings and making sales.  The mix of SEO, advertising and newsletter is focused on explaining the solutions offered with the intention of educating and persuading prospects to buy. This is the way it’s been done in the past and it’s what current marketing programs are based on. Pretty common right?

But let’s also imagine in our hypothetical situation that sales growth has started to slow down or even slumped. Competitors are starting to eclipse Company XYZ in search results, the blog doesn’t really get many shares, likes, links or comments and it’s nothing but crickets chipring on the Facebook Fan page, on Twitter and the YouTube channel.  The staff responsible for creating content are running out of ideas. Seem familiar?

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