Online Marketing Blog

With nearly 50% of consumers reporting that both search and social media influence purchases, Social Media and SEO are hot topics for most online marketing firms. But there’s a world of difference between the notions of social dominance, super-powered with search ubiquity and the ability to successfully implement – especially in large companies.

One of the most common issues is that social media efforts themselves are often uncoordinated activities, let alone working in sync with search engine optimization.  Additionally, many online marketing consultants are accustomed to Social Media or SEO projects for small and medium sized businesses, which is a very different thing than working with a large or complex organization.  Being prepared to adapt independent and coordinated social media and SEO processes requires a unique combination of organizational finesse, adaptability and subject matter expertise.

Thanks to Ray ‘Catfish’ Comstock for providing the title of this post with his opening remarks during the session.  Joining Comstock on this panel, moderated by Seth Besmertnik, CEO, Conductor, Inc.:

• Crispin Sheridan, SES Advisory Board & Sr Director of Search Marketing Strategy, SAP
• Bill Hunt,  SES Advisory Board & President, Back Azimuth Consulting
• Guillaume Bouchard, Co-founder and CEO, NVI

As a good writer and analyst, I have to ask ‘why’ for even the most obvious problem posed.  So why is enterprise level Search Engine Optimization (SEO) not for the weak? The obvious answer: a lot of people, a lot of content.  Enterprise is difficult because management of a lot of content and people is difficult to scale.

Spotlight on Search Interview with Scott Skurnick of Edmunds.com

For every SEO guru speaking at a conference, there are 10 or 20 more SEO experts you might not have heard of, making things happen in amazing ways. Scott Skurnick has worked in the Search Marketing industry as long as anyone I know on the conference speaking circuit and has a tremendous amount of experience and expertise to share.

In this interview, Scott shares his journey to become Executive Director of Search Engine Optimization and User Insights at Edmunds.com, his take on social media and SEO, scalability of SEO, tips on audits, best practices, tools and more.

You’re a long time consumer products search marketer, having worked at companies like Circuit City, OfficeMax and currently with Edmunds.com. What made you decide to work in the search marketing industry and what do you like best about it?

After gathering around the caffeine this morning for Day 3 of SES New York, attendees gathered to listen to a keynote from Gordon McLeod, President, The Wall Street Journal Digital Network.

Gordon led the audience through the evolution of SEO within the Wall Street Journal organization, noting that they didn’t necessarily do things right the first or second time.

Since 1996, The Wall Street Journal has grown to incorporate SEO as a strategic business decision, not a grouping of tactics.

Here are some of the lessons they learned along the way:

1. Website is 1.0
Content has to be in places other than the company’s website. So stop holding onto it for dear life. Let your content transcend online channels including social.

While sitting in sessions at any Search Marketing Conference, you will hear agency-side search marketers asking the panel for advice on how to keep clients from standing in their own way.

Questions like:

What if my client ignores our optimization recommendations?

What if a client doesn’t see any value in social media?

Some search marketers might think working with clients who won’t implement recommendations is a waste of time. I think it’s well worth a little extra work needed to understand why they are not following recommendations and finding a work around. In fact, if you’re working for an enterprise SEO client, the ability to find work arounds is a bare minimum requirement.

[Note from Lee: This is a perfect session for Jolina because she manages one of the largest enterprise SEO projects for any agency our size - over 2o different business units for a Fortune 20 company.]

SEO for the enterprise requires a very different approach, than SEO for an small or medium business (SMB).

Deploying the same approach at the enterprise level, as you would for an SMB, would be like trying to clean a wine spill with Windex. You’ll end up making a bigger mess.

The Enterprise SEO panel at SMX moderated by Detlev Johnson of SearchReturn and Matt McGee of Marchex provided excellent insights into what you should and should not do with these types of search marketing projects.

[Note from Lee: While Susan, Jolina and I are in Miami at a private client conference for one of the largest companies in the world, it seemed particularly relevant for Jolina to write a quick post about enterprise SEO. Jolina's presentation today to roughly 30 different business units as well as corporate communications, PR and IT simply kicked ass.]

While the vast majority of search engine optimization projects performed by search marketing agencies are for small and medium sized businesses, SEO for large and complex organizations takes a unique combination of finesse and consideration.

For example, small and medium sized companies are typically much more nimble, make changes quicker and are often more open to leveraging new online marketing channels. Within large corporations such as the Fortune 100, this is not usually the case. Sometimes the pace of change with multiple stakeholders, layers of approval and strict messaging guidelines can seem counter productive.

The Enterprise Level SEO and SEM Issues panel included a great roundup of search marketing expertise with Andrew Gerhart, Scott Polk, Tanya Vaughan and moderation duties handled by none other than Bruce Clay.

First up was Andrew Gerhart, VP of Search for Source Interlink Enthusiast Media who asked, “Are SEO Technicques different for enterprise SEO?”, and then went on to list similarities and differences along with common problems and solutions.

Same:

• SEO basics
• Content focus
• Link popularity

Different:

• Impact of basics
• Internal link structure

When building and optimizing a big site, it’s important to define and optimize the site structure. Think about all the ways a user wants it broken down. Design the structure to be more horizontal and avoid silos in preference of themed pyramid structures.

Experienced client side and agency search marketers know that today’s SMB and enterprise SEO projects involve much more than single event “SEO triage” and link building. A quick look at the topics on the top search marketing forums, newsletters, conferences, blogs and even print magazines shows an increasing variety of strategies ranging from marketing with social media to SEO and usability to leveraging user generated content.

As companies look for the right online marketing resources to help navigate the ever changing and increasingly complex world of search marketing, what variables, channels and outcomes should be considered?

In order for companies to realize the maximum benefit from a search marketing initiative, there must be a certain level of understanding about how various online marketing channels work. One of the most effective ways our SEO firm has found to assess current understanding and to introduce important concepts is through a discovery process including questions.

It can be incredibly laborious when deploying search engine optimization for an enterprise company with tens of divisions, thousands of products, and tens of thousands of web pages. Bill Macaitis, Marshall D. Simmonds, Melanie Mitchell, and Bill Hunt led the “In House: Big SEO” discussion providing insight into how to effectively manage SEO campaigns of tremendous magnitude.

Simmonds of the New York Times shared 5 items to ensure the success of a huge SEO campaign:

• Organization – The development and time frame of an SEO project plan
• Analysis – The collection of data describing a program’s current situation
• Education – The process of sharing tactical knowledge with each member of the team
• Execution – The implementation of the tactics designed the meet the company’s objectives