The DM Days 2007 conference kicked off with a keynote presentation starting with DMA President and CEO, John Greco. The keynote was titled, “Next Gen Interactive: How Marketers are Optimizing the Power of Social Media to Connect and Deliver Results”.
With technology evolving, customer preferences changing and competition that is sharper than ever, the focus of this year’s DM Days event was on “What’s Next?”
Greco sees direct marketing as more than an industry, as a core process. Rather than “direct marketing” he sees it as “marketing directly”, which is the ability to engage individual customers with relevant and timely interactions that provide the information and offers they want using any of a variety of channels.