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Ashley Zeckman

Haters Gonna Hate: Tips on Brand Management from McDonald’s #BWENY

Ashley Zeckman on Jun 6th, 2012     Brand Management, Marketing PR Conferences, Online Marketing, Other Events

Rick Wion (@rdublife) didn’t waste any time jumping in and telling the audience how tricky brand management can be for a large corporation like McDonald’s.  He opened his presentation by teasing that he was sure we had all eaten McDonald’s for lunch and drank a 16oz soda before the ban takes place and they are no longer available.

This post is a mixture of tactical tips shared by Rick, stories specific to McDonald’s and the way they have handled certain situations, as well as a few questions I was able to ask Rick myself.  So sit back, relax, & enjoy your McDonald’s Fruit & Maple oatmeal while I share some highlights from Rick Wion, Director of Social Media at McDonald’s.

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