Online Marketing Blog

I just returned from the Public Relations Society of America (PRSA) International conference being held in Philadelphia where I participated on a panel, “Social Media, What Every PR Practitioner Needs to Know” with Rob Key of Converseon, Nicco Mele of echoditto and Peter Himler of Flatiron Communications who handled moderation duties.

Fifteen minutes before the session, the room was packed with people eventually standing against the back wall and it was clear that both the room and the topic of social media were going to be hot.

Susan and I made it to Sydney, Australia early this morning and go to watch the sun rise over Eastern Australia during the descent. After a few hours getting through customs, then getting our bags x-rayed on the way out and then getting checked again to get into a line to get to the exit of the airport, we made it outside for the line to the taxis. It might have been a lot of hurry up and wait, but we were just thankful to be outside in the fresh air.

Tomorrow I’ll be doing a presentation on SEO and Public Relations. The buzz about SEO and PR has been strong the past few years, especially with Greg Jarboe, Jamie O’Donnel, Sally Falkow, Amanda Watlington and many others including TopRank making significant headway into developing new strategies and tactics for clients.

After getting into the Chicago Hilton, a familar place from SES conferences, I walked the 3-4 blogs to the Columbia University campus where Bulldog Reporter was holding the Advanced PR Technology event. Greg Jarboe and I switched the time of our session with Katie Paine so she could make a plane to Dubai.

Regrettably I did not join the event in the am when it started and missed a number of fantastic speakers including Debbie Weil, but I did get to meet her for the first time. We are fellow bloggers over at Business Blog Consulting. Shel Israel blogged about Phil Gomes presentation here.

One of the things that often happens with people in the search marketing industry is that after being in the business for a while and attaining a certain level of expertise, it becomes easy to take for granted that not everyone in marketing and business is consuming and digesting as much information. References to strategies and certain tactics do not have the same meaning, because of the dependencies on previous knowledge.

This happens with SEO or search engine optimization pretty easily. Chasing after the next “silver bullet”, whether it’s SEO and PR, social media, social networking or personalized search, can distract marketers from what’s important. The search marketing industry is one that can be counted on to change on a regular basis. Strategies, tactics and best practices will emerge as new channels of distribution evolve and consumer search behaviors change. Just look at the shift from offline news consumption and traditional media to online as an example.

Yesterday one of our account managers emailed me about a very nice hit (mention in an article) for a media relations client (way to go Bill!) in a prominent technology publication. This pub has an online version and the topic was pretty provocative.

I did a quick search on Google blog search and noticed a significant number of blogs buzzing about this topic. It would be a great opportunity for the client to participate in those threads of dialogue and present their unique perspective. Doing so with a blog post to link back to offering more details would be a great way to connect with a community that cares deeply about the topic. Except one thing. The client doesn’t have a blog.

This Thursday I’ll be doing an audio conference as part of Bulldog Reporter’s PR University on search engine optimization and public relations. I did one of these in the Spring of 2006 and it went pretty well. I know a lot of practical, hands-on information was given out for the past conference. Attendees ranged from top 10 public relations firms in the U.S. to boutique shops and in-house PR professionals.

The panel this Thursday is very similar as last year and consists of:

• Sally Falkow from Expansion Plus
• Jamie O‚ÄôDonnell, SEO PR
• Lee Odden, TopRank
• Sarah Skerik, PR Newswire

Note from Lee: Another contributor to Online Marketing Blog, Karen Sams who also writes her own blog at Media Relations Blog, makes her debut in this post about the ongoing challenge to gain original content for clients. Fresh content isn’t only necessary for making web sites attractive to search engines, but it’s also a critical component for marketing efforts in any channel – including Karen’s specialty: Public Relations. Read on to find excellent tips on how to make the most out of limited content.

One of the biggest challenges I face as a PR professional is eliciting content from clients. When I do identify valuable nuggets of information, I know that I need to leverage every aspect of that nugget across an array of tactics, including:

Note from Lee: I don’t want to have all the fun blogging here at Online Marketing Blog so 3 of our TopRank and M&O team members will begin offering practical tips related to blogging and public relations each week. Thomas McMahon will offer blogging tips and Karen Sams will be joined by Jolina Pettice in contributing tips on media relations and online PR.

Media interviews that result in published articles are excellent opportunities for companies to reach their target audience. While preparing for the interview, it’s important not to forget the ‘little things’ that can have a big impact on how your company is represented.

Here is a little tip to help make your interview with the media more successful.

Blogs have been one of the big buzz items in 2006 along with social media. It seems companies are still trying to figure out whether blogging is worthwhile for their business and where social media fits in within overall marketing strategy. The number of “blog consultants” also appears to be growing at a much faster rate than business blog adoption.

For our clients, we use blogs extensively in both our public relations practice as well as for search engine optimization. One of the most productive uses of blog software as a content management system is for an online media room.

Earlier this week Matt McGee of Small Business SEM blog did an interview with me about public relations for small businesses. Matt has had a lot of marketing experience so he asked some great questions that I think businesses small and large will benefit from.

Here are a few sample questions:

Are press releases better for traditional publicity purposes or for SEO purposes — or can the same release do both? How?

The same release can be used as an introduction to a publicity opportunity, but there is no substitute for human contact. Press release distribution alone rarely achieves media coverage. Contacting the media with a reference to a press release and unique story ideas can improve your chances of media coverage significantly. While a large percentage of journalists research press releases online, many continue to rely on press releases via email as a method of getting new story ideas.

It continues to amaze me how many clueless or sloppy PR pitches we get week in and week out. Just last week it ranged from obvious typos/grammatical errors to claims that a story was exclusive and unreleased when a quick check of Google Blog Search showed nothing less than 10 blogs had already posted on the topic. While these are not necessarily dealbreakers for coverage, the one that will guarantee a visit to the trash bin is blatant spin.

I realize as much as anyone, that the job of a public relations expert is to tell compelling stories. But there is a big difference between outright “spin” and a story that is genuinely interesting and newsworthy. Because I am in the public relations business, I may be more suspicious of this than most. But when a pitch relies on a sort of suspension of disbelief effect because of great storytelling, I consider that nothing less than public relations spam.

This Friday I will be doing an online radio interview with eMarketing Talkshow about “Push and Pull Online Public Relations”. I’ll be talking with Cindy Turrietta about the market opportunity with online PR, explaining the concept of push and pull with examples of each as well as considerations on measuring results.

With all the buzz about optimizing and marketing with social media as well as the emerging meme in public relations on the social media news release format, there is an opportunity to help marketers better understand how these concepts can be applied in a practical manner.

Too often tactics get promoted as the latest and greatest trends without any substance or real world references. This interview is intended to provide a framework for understanding how marketers and public relations professionals can increase their reach and ability to be found by consumers as wel as the media by incorporating SEO concepts along with PR and social media.