Online Marketing Blog

It was standing room only for the SES San Jose session regarding Duplicate Content & Multiple Site Issues.

Shari Thurow of Omni Marketing started the session off by addressing why duplicate content is a concern.

When there are duplicate content issues it lowers the number of pages available to rank. Less pages to rank can equal less rankings which can lead to lower search traffic.

In addition, Shari mentioned something called ‘Crawler Cap’ which is the maximum number of pages a search engine will crawl of a particular website.

So, if your site delivers duplicate content:

• it lowers index count
• the best converting pages might not appear in search results
• web pages from your shared-content partner sites (affiliates, syndicates) may have better search visibility

Nitin Mangtani, Lead Product Manager at Google presented a sponsored session on converting your visitors to customers, specifically through the use of internal site searches.

Businesses spend a tremendous amount of time, resources, and capital on website development and online marketing initiatives.  Getting people to a site is a challenge in itself, but another key aspect is retaining those visitors and converting them into buyers or subscribers.

Google search has set a high bar for relevance, speed, and ease of use. Unfortunately most site searches don’t meet these high expectations: 85 percent don’t return what the user sought, and 80 percent of visitors will abandon a site if search functionality is poor (Jupiter Research).

Check out photos from Day 1 of SES San Jose 2009.

Google Booth - it just keeps getting bigger....

Greg Jarboe gets a new shirt!

Hopping in front of the lens to take a pic with my pal, Meg Walker

Down the Rabbit Hole for Search Bash

Adam Singer & smiley friends at Search Bash

Where's Waldo or maybe the Mad Hatter?

Learn search engine strategies and social media marketing from 2009 SES SJ coverage by TopRank Online Marketing

SES San Jose 2009 is off to a rockin’ start and this afternoon I’m sitting in a session about turning web analytics into money.

Avinash Kaushik, from Google, shared this #1 rule with the audience:
Don’t Stink! If you do, nothing else matters.

To get started, figure out which pages Google has determined are your home pages (i.e. the pages they send traffic to) and fix those pages first. The biggest opportunity lies with these pages and reducing bounce rates.

How to Rock It!
1. Focus on user behavior
How many people purchase 0 days after visit, 1 day after and so on.

Try softening the call to actions on the landing pages, knowing that very few want to buy right now. Rather, most are researching and then will go back to the most helpful website to make a purchase. It’s not all about price!

What does Van Halen have to do with Search Marketing?

Let’s find out with John Marshall of Market Motive.

Marshall starts out by illustrating Van Halen’s very unique pre-show requests.

Specifically, Van Halen was very clear that in their dressing room, there should be M & M’s, but no brown M & M’s.

The business lesson of the brown M & M’s is ‘lose early’. They used the brown M & M’s as an indicator of whether or not the contract had been read. If not, then they knew everything needed to double checked including  many steps in the contract meant to protect the band and the equipment used during the show.

As a marketer, you will end up in situations where you cannot move the decision makers. So, if you are going to lose – lose early.

Clay Shirky, Author of Here Comes Everybody, kicks off SES San Jose 2009 as today’s keynote speaker.

He dives right in and shares a story about HSBC, which  launched a program to acquire new accounts from college students. In doing so,  some less-than-great details about the program like extra fees started to enraged those who had signed up.

Instead of students being upset, but having no way to congregate, an upset student decided to rally other students via Facebook starting a group called ‘Stop the Great HSBC Graduate Rip-off!!!’.

Before the offline rally could happen, HSBC stepped in and tried to right the wrong specifically because – as Shirky says  – “Their customers had become organized. Facebook has become not only a social network, but a site of organization.”