TopRank Online Marketing

Lee Odden

Social Visualization of Brand & Culture: IBM Voices Does the Talking

Lee Odden on Mar 12th, 2013     Guest Posts, Online Marketing, Social Business

Social VisualizationAbout today’s guest post: As companies mature their online presence though more robust social engagement, individuals within those companies are advancing use of social technologies to communicate and collaborate publicly. At the same time, consumers’ evolving use of social platforms has lead to increased expectations for brand information discovery, consumption and engagement. Surfacing organizational culture and expertise helps companies better connect with their customers in terms of who they are and what they stand for.

Tapping into the collective wisdom of an organization’s thought leadership has enabled social business transformation in ways we never would have imagined 5 or 10 years go. In today’s post,  Ethan McCarty, IBM’s Director of Enterprise Social Strategy, @ethanmcc has offered to bring some clarity to this opportunity and to share one example of what IBM is doing about it.  Ethan McCarty

Lee Odden

Connecting Marketing & IT: 5 Tips for Creating a Shared Marketing Agenda with Your CIO

Lee Odden on Nov 1st, 2012     B2B, Guest Posts, Online Marketing, Social Business

connect marketing ITOn occasion we connect with smart people and ideas we think are worth sharing as a guest post here at Online Marketing Blog. Today, I’d like to introduce you to Heidi Ambler, Director of Social Business at IBM.  Heidi has over 20 years with IBM where she leads a team responsible for their enterprise social software business.

In a digital world where technology and  consumer behaviors are changing rapidly, Heidi makes the argument for better alignment between IT and marketing as a path towards greater success and competitive advantage.

Heidi Ambler IBM Social BusinessAccording to recent survey results, 60 percent of marketers cite a lack of alignment with the company’s IT department as the biggest obstacle to reaching today’s digitally empowered and social savvy consumers.

Ashley Zeckman

Tips For Humanizing Your Business from Jamie Notter & Maddie Grant

Ashley Zeckman on Jun 19th, 2012     Book Reviews, Online Marketing

Our Online Marketing Agency has long been an advocate of taking a customer-centric approach to creating and optimizing content for customers.  It is only natural that companies should be taking that same approach with their employees.

I had the pleasure of attending a session at BlogWorld New York which featured authors Jamie Notter (@jamienotter) and Maddie Grant (@maddiegrant).  The subject of their session as well as their new book ”humanize: how people-centric organizations succeed in a social world” intrigued me.

After attending their presentation I was quick to place my order for their book so that I could follow up on some of the key points that I found to be most interesting.  I also had an opportunity to speak with Jamie & Maddie to gain some additional insight into their background, and take on why human-centric businesses succeed.

Lee Odden

Essential Resources on Social Business for Online Marketing

Lee Odden on Feb 13th, 2012     Online Marketing, Social Business, Social Media
socially optimized business - Dachis Group

Attributes of a Socially Optimized Business - Dachis Group

Add “social” to just about anything and you’ll boost interest in your topic by at least 50%. While many consultants appear to be employing that tactic to boost their interesting-ness, it’s not the case with the topic of social business.

As companies work to figure out what role social media will play with external marketing and communications, there’s a rapidly growing trend with progressive companies that are also viewing social media internally. By that I mean, they’re looking at social technologies as platforms to connect people within the company for the purposes of collaboration, tapping into the collective wisdom of the organization and bringing internal social media literacy to a level that enables external communications to scale.

Lee Odden

The Journey to Social Business Marketing

Lee Odden on Oct 19th, 2011     B2B, Guest Posts, Online Marketing, Social Media

Social Business Marketing[Note from Lee: Social Business is everybody's business when it comes to modern internet marketing. IBM's social business efforts are really at the forefront of this trend. Ben Edwards is the VP of Digital Strategy at IBM and leads the strategy, design and development of IBM's marketing and communications in the digital realm. Ben joins us today to share his insights into the journey of not only embracing the social web for external marketing, but to adapt and adopt social media tools internally to empower socialized marketing.]

Ben Edwards IBMCompanies of all shapes and sizes, in every industry, are increasingly adopting social media strategies and technologies for their marketing efforts, using Facebook to reach out to customers or YouTube to demonstrate new products. These are good first steps, but there is so much more that “social” has to offer. The era of social business is here and it is becoming clear just how transformative it will be for B2B marketers.

Lee Odden

3 Steps to Create a Global Social Media Content Plan

Lee Odden on Oct 5th, 2011     Content Marketing, Guest Posts, Online Marketing, Social Media

Global Content PlanNote from Lee: I’ve known Michael Brito for about 5 years (he hired my agency TopRank Marketing when he was at HP) and I’ve followed his moves around Silicon Valley from Yahoo to Intel to his current role as SVP, Social Business Planning, Edelman Digital. Michael’s new book on Social Business (Included in our list of Optimized Online Marketing Books) is something I’ve been looking forward to and I asked if he’d share some tactical insights with our community. This post focuses on content and social media for companies operating globally.

Michael BritoCreating a social media content plan is easy if you own the customer experience in one country (well, not that easy). It’s a whole different story if that level of responsibility included countries in Latin America, Europe or Asia. When expanding into global markets, strictly from a content perspective, there are 3 important things to consider — the establishment of governance policy, a content library and community management.

Lee Odden

3 Internet Marketing Trends You Don’t Want to Miss

Lee Odden on Sep 27th, 2011     Content Marketing, Mobile, Online Marketing, Social Media

Internet Marketing Tends

The web is flush with change and innovation. Gone are the days of linear information flow and incremental growth. Content flows in every direction through a variety of platforms, formats and devices.  The mass adoption of the social and mobile web have facilitated a revolution of information access, sharing and publishing at a scale never before experienced.

Access to information for discovery has traditionally been most associated with search. According to comScore, Google handles over 11 billion queries a month. But did you know, Twitter delivers over 350 billion tweets each day? Facebook is now over 800 million users and Google Plus has had a flood of new users as well, with estimates now approaching over 50 million. Social media is ripe for discovery as well as engagement.

Lee Odden

35 Smart Social Media Business & Consumer Insights from @BrianSolis

Lee Odden on Jun 20th, 2011     Online Marketing, Social Media

Brian Solis

Engage or Die

1. Our opportunity with social media is to do something more meaningful than just “marketing”.

2. Social media is not here to save you. It’s not here to make your business matter again. That’s your job. Social media are the tools to help you connect and engage.

3. Each social platform is its own community. What we do on the social web isn’t about social media at large, but cultivating community within each distinct platform. If this was easy, we wouldn’t be here.

4. Where to start: What makes you/your business so special?

5. This is not a social destination situation. On the social web, you’ve really go to be compelling to engage or visitors will just leave and go somewhere else.

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