TopRank Online Marketing

Lee Odden

A Story of US Bank Visa Losing Yet Another Customer

Lee Odden on Dec 20th, 2007     Rant

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Anyone in the search biz who knows me, knows I’m a pretty easy going person and sometimes even rational. :) My experience with usbank Visa both in the past and today trying to buy a product online and later a domain name transfer gave me a good taste of the unreasonable way seemingly reasonable companies are serving customers. And making it difficult to stay on as customers.

First, I attempted to purchase a product I was planning to use as a prize for a contest at our office. I should have just had Amie take care of this stuff, but I thought it would only take a few seconds like most of the monthly online purchases I make. However, in this case, the online merchant checkout screen said there was a problem with the usbank Visa.

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