Lane Ellis

How Are Businesses Going About Retaining Their Customers?
A recent brand loyalty tactics survey highlighted the differences between B2B and B2C when it comes to customer retention. More than 300 B2B and B2C business leaders were surveyed, with 97 percent having made customer retention a top priority. Some 68 percent of B2B respondents were confident in their firms’ retention prioritization, with 29 percent noting that they could do better, and only 14 percent of B2B respondents noting that customer experience and support was a top priority. MarketingCharts

The podcast industry expected to create $1 billion in annual revenue by 2021
By 2021 podcast advertising is expected to top $1 billion in annual revenue, according to newly-released forecast data. Such a strong projection by IAB could drive even more marketers to explore podcasting options. The Verge

B2C, B2B Purchase Journeys Follow Similar Paths
A newly-released Forrester study shows that 52 percent of marketers have seen more similarities in B2B and B2C customer behavior the past two years, as B2B takes on more of the energy of B2C, just one of several findings of interest to digital marketers in the new research. CMO.com

5 key takeaways from the 2019 Edelman brand trust survey
Edelman has released its 2019 Trust Barometer report, showing that 75 percent of consumers value trust over trendiness, and a wide swatch of other digital marketing insights. AdAge

63% Marketers Struggle To Implementing AR in Advertising Reports, Unity Technologies
55.8 percent of creatives expect to consider an augmented reality (AR) campaign during the upcoming year, and 54.1 percent of those who have already used AR campaigns have been satisfied with the user engagement gained, two of the findings from a new study of AR in advertising. MarTech Advisor

Social Media Usage Statistics for 2019 Reveal Surprising Shifts
A look at the latest Edison Research and Triton Digital Social Habit study shows largely unchanged social media usage over the past four years, growth for Instagram among young Americans, a drop in Facebook’s popularity, and several other statistics of interest to digital marketers. Convince and Convert

Silence is golden: preparing for the sound-off mobile ad ecosystem
A look at optimizing video ad creative for silence, the impact of HAVOC (Human, Audible, Viewable On Completion), and measuring viewability in an age when some 85-90% of branded videos are viewed with audio muted. The Drum

Mary Meeker’s Annual Tech Report Outlines Coming Shifts in Social Media and Digital Marketing
The highly-anticipated Internet Trends report for 2019 has been released, including data of interest to digital marketers. For more than 21 years venture capitalist Mary Meeker, partner at Kleiner Perkins, has researched and put out the report, this year weighing in at 333 pages. Social Media Today

Voice Search Study: Factors Influencing Search Engine Rankings in 2019
20 percent of Android Google App searches now come from voice, and a new SEMrush study examines ranking factors including the importance of first-page placement and other facets of voice search. SEMrush

Social Media Moves Down the Funnel as Commerce Opportunity Arises
Social media is used to research products (42 percent) and discover brands (24 percent), and new eMarketer survey data takes a look at social’s power to influence purchase decisions among U.S. companies. eMarketer

LinkedIn Acquires Data Personalization Platform Drawbridge to Improve Ad Targeting
LinkedIn (client) has announced that it is acquiring data analytics firm Drawbridge, and will incorporate its advanced machine learning features to better refine the platform’s ad targeting options. Social Media Today

Behavioral Ad Targeting Not Paying Off for Publishers, Study Suggests
A new study on how behaviorally-targeted advertising affects online publishers’ revenue shows only modest gains around 4 percent over traditional tactics, and the Wall Street Journal takes a close look at the recently-released data. Wall Street Journal

Digital Ads Are Raking In More Cash Than Ever
A new Interactive Advertising Bureau (IAB) report shows that 2018 was the first year U.S. digital advertising earnings topped the $100 billion mark, hitting $107.5 billion, up from 2017’s $88.3 billion, led primarily by the strength of mobile and video. Users also spent 22 percent more time on social media properties in 2018 than during 2017, the report details. Adweek

eMarketer Reduces US Time Spent Estimates for Facebook and Snapchat
U.S. adults are using Instagram more than ever, at an average of 27 minutes daily and expected to increase through 2020, while Facebook and Snapchat have both seen a drop in the average number of minutes of use per day, according to new forecast data from consultancy eMarketer. eMarketer