Rick Wion (@rdublife) didn’t waste any time jumping in and telling the audience how tricky brand management can be for a large corporation like McDonald’s. He opened his presentation by teasing that he was sure we had all eaten McDonald’s for lunch and drank a 16oz soda before the ban takes place and they are no longer available.
This post is a mixture of tactical tips shared by Rick, stories specific to McDonald’s and the way they have handled certain situations, as well as a few questions I was able to ask Rick myself. So sit back, relax, & enjoy your McDonald’s Fruit & Maple oatmeal while I share some highlights from Rick Wion, Director of Social Media at McDonald’s.