5 Online Marketing Resolutions for 2010

We may already be a week into 2010, but that doesn’t mean it’s too late to starting making resolutions.

Resolve to give your online marketing efforts a boost this year by recognizing areas for improvement and putting in place a plan to make positive changes.

To help you get started, TopRank Online Marketing has come up with New Year’s resolutions for 5 different online marketing channels: Search Engine Optimization (SEO), Social Media, Email Marketing, Pay-Per-Click and Mobile Marketing.

1. SEO:

I resolve to focus more on maximizing visits and conversions from organic searches.
With SEO efforts, it’s easy to get caught up in one goal: getting found via the search engines. But ranking in the search results is only half the story. If potential customers aren’t clicking through to your web page – or other piece of digital content – the ranking doesn’t mean much. Plus, due to variances in what each of us sees in the search results for the same query, rankings as metric are no longer as useful. Personalized search results according to location and web history means your site might rank high for one person, but not another.

Maximize the success of your online marketing efforts by analyzing your metrics report to determine which pieces of digital content are highly visible but producing less than ideal traffic results. Then take some time to ask yourself these questions:

• What competitive search results are your potential customers seeing? Assess the title tags and meta descriptions of competitive search results. Are competitors offering customers a free case study or a complimentary product sample? Then consider ways to make your own title tags and meta descriptions out-entice the competition.
• Does your content live up to the promise put forth in your title tags and meta descriptions? Put yourself in your customers’ shoes: When you first visit your web page or other digital content from an organic search, is the content you find relevant? Potential customers don’t want surprises; they want a solution to the problem that caused them to search in the first place. And they want it as promised.

Not only will searchers respond more favorably to customer optimized titles and meta descriptions, but the increase in clickthroughs will, no doubt, be noticed by search engines and may influence subsequent rankings.

2. Social Media:

I resolve to set goals and track the results of my social media efforts.
There’s no denying that social media is more difficult to justify in terms of ROI compared to other online marketing strategies.  But that’s not to say it’s impossible – or that tracking results should be placed on the back burner. And without goals, it’s pretty difficult to measure success. In 2010, put forth even more effort to set goals for social media participation and tie results back to specific tactics.

There are a host of free or near-free tools available to gauge brand mentions and traffic from social media channels. In December, we highlighted 5 of these social media monitoring tools.

Tracking results via social media monitoring tools is just a start. Those results must be tied back to business goals. Potential goals might be:

• Develop better customer relationships
• Reputation management
• Identify and energize brand evangelists
• Increase brand awareness
• Increase relevant visitor traffic
• Improve standard and social search engine visibility
• Build up a list for email marketing
• Increase leads or sales

Without setting specific goals upfront, social media efforts can’t be definitively quantified so be sure to implement a Social Media Roadmap and all or social bases will be covered.

3. Email Marketing:

I resolve to integrate my email marketing with other online marketing channels.
Regardless of what the naysayers may say, email marketing isn’t going to disappear as a result of social media in 2010. In fact, email will continue to play a significant role in most online marketing mixes this year. A study from Silverpop found nearly half of marketers surveyed plan to increase email marketing budgets in 2010.

That’s not to say email marketing efforts shouldn’t evolve with the times. Integrating email with social media is on par to be a popular resolution for 2010: A recent eMarketer report found 40% of executives surveyed will make integrating the two tactics their top marketing initiative this year. Another 25% of respondents have already implemented an integrated strategy.

Pledge to take email marketing to the next level by encouraging email subscribers to not only forward content via email, but also to get social with email and share it via Facebook, Twitter, Digg and other sites. Conversely, conduct a poll on Twitter or your blog, and encourage followers and readers to subscribe to your e-newsletter for the results.

4. PPC:

I resolve to maximize conversion rates by testing different versions of my ads and landing pages.
Most companies using self-serve pay per click programs fall victim to “set it and forget it” habits. They’re busy with numerous other marketing activities or don’t have the time to really get to know the native bid management platforms and test/refine campaigns. Even if PPC efforts are reaching set goals in terms of conversion rates, there’s always room for improvement. You’ll never know until you try.

Consider these three ideas for testing different elements of your PPC campaigns:

• Test multiple ad versions that highlight different benefits of your product, service or company. For example, one could tout cost-savings benefits, while another emphasizes a convenience aspect.
• Use A/B testing to try out two different headlines on your landing page. Again, each could speak to a different benefit (i.e., cost savings vs. convenience). Google Optimizer is a great tool for this.
• If you’re targeting a competitive search term with many competing ads, consider launching two different campaigns simultaneously. Each could offer a distinct piece of fulfillment – a free case study and a product coupon, for example.

A few tools for testing include:

• A/B Testing resources: (Google Website Optimizer, 7 Free Resources)
• Multivariate Testing service: (Omniture)
• Heatmap & User Testing tools: (CrazyEgg, Clickdensity, Clicktale, userfly andEyetools)

5. Mobile:

I resolve to rethink my website design for mobile users.
If your site isn’t already optimized for handheld devices such as cell phones, now is the perfect time to re-assess your site design and how users find your site through mobile search – particularly for B2C companies.

In October, ABI Research forecast that mobile sales of physical goods in North America would reach $750 million by the end of 2009, a 117% annual growth rate. Consumers are doing a lot more than purchasing downloadable cell phone ringtones and games from their mobile devices. These days, clothing, electronics, books and a host of other items are being purchased through mobile commerce. Additionally, social network participation through services like foursquare, Facebook and Twitter are growing dramatically, creating additional opportunities for promotion and traffic to the mobile version of your company web site.

When optimizing web pages for the mobile web, consider a few tips:

• Keep fonts in their most basic format
• Eliminate advertising to conserve screen space
• Take out images unless they are absolutely necessary
• Remove Flash, Java or any plug-in content unless absolutely necessary

Online Marketing Efforts in 2010
As you make your own personal New Year’s resolutions to drop a few pounds, start a savings account or join a gym, don’t forget your online marketing efforts. Each year provides a fresh start and endless possibilities, so take advantage.

What resolutions do you plan to make in 2010 to improve your online marketing efforts?