Online Marketing Blog

Guest posters are a good idea for all blogs. Different people have different ideas, different writing styles, and different ways to connect to visitors.

Not only is it a good idea for your readers, it’s a good idea for your blog.

The more authors a blog has, the more content that will get generated, the more active the blog will appear and, when that happens, search engines can give more rankings and traffic. All of this leading to more sales, revenue, or whatever the blogs KPI is.

More bloggers help out a blog in more ways than one and growing a blog with multiple authors, or guest posters, is a win-win situation.

Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service – a potent digital marketing tool. Tony Hsieh, CEO of Zappos, kicked off day one of PubCon 2009 with a keynote on the importance of delivering happiness through service.

Founded in 1999, Zappos has grown to 1,400 employees and is listed at #23 in Fortune Magazine’s “100 Best Companies To Work For.”

Zappos is “Powered by Service.” Its goal is to provide the best online shopping experience possible.

Customer service in action:

#1 driver of Zappos’ growth is from repeat customers and word of mouth. Put a focus into the customer experience, create something that is worth talking about. Let customers do the marketing for you through digital (and physical) channels.

If you have ever wanted to be a fly on the wall listening to experts talk about the convergence of PR and Social Media, here’s your chance.  PRSA brought together the following people to lend their thoughts about the PR (R)evolution:

Moderator: Kami Watson from My PR Pro and Panelists: Deirdre Breakenridge from PFS Marketwyse, Ariel Hyatt of Ariel Publicity & CyberPR, Joseph Jaffe from Crayon and Brian Solis from FutureWorks PR. Here is the conversation as it unfolded, marked with Twitter handles.

What’s next in the realm of online and how will it impact PR?

@dbreakenridge – Google Wave is next for launching information and collaborating. As discussed in a panel yesterday 2008/2009 was the year of checking off a list of social media tools. Facebook – check. YouTube- check. Next, we need to evolve, connect the networks, improve the experience and understand real-time metrics. In addition, the consumer experience will be upgraded to reflect real-time pricing, etc.

Today at the PRSA 09 conference, it was a packed room for TopRank CEO (and author of Online Marketing Blog) Lee Odden who gave a presentation on SEO for Public Relations.

He started by explaining why SEO is/should be important to PR Professionals.

In a 2008 Journalists Use of Search Survey by TopRank, we discovered that 91% of journalists use standard search to fulfill a component of their job whether researching a story or locating a subject matter expert.

With journalists writing for more channels and with less resources making your content visible within search is critical.

Here are Odden’s 10 SEO Tips:

The first day of the 2009 PRSA International Conference in San Diego kicked off general sessions today.

One session I’ve really been looking forward to was the one on social media measurement featuring Katie Paine of KDPaine & Partners. She started the audience off with some numbers, that we all might find useful:

• 48% of respondents to a PRWeek study said that they were moving money from advertising to social media – only 18% said they were taking money from PR
• 78% of people trust peer recommendations, 14% trust advertising
• 91% of Inc 500 companies are using social media
• 38% aren’t monitoring their brand, product or reputation in social media

Next, the audience had to grapple with the idea (read truth) that it’s the end of measurement as we know it. Here are ten supporting facts:

Blogs are often touted as good for search engine optimization. The reality is, blogs are simply software tools and what you get out of them from a SEO perspective is in proportion to how well you know how to use them.  Good keyword categorization and content are a start, but blogs are not much of a SEO asset unless they attract links.

The myth of “Build it and they will come”.  Not many businesses that start blogs have the patience to create great content and wait for others to find that content all on their own as a linking strategy. Without clicking on a link or finding it on a search engine, how will others find your blog?   Content is King but only if you promote it.

The quality of email content is one of the core factors in determining whether an email marketing campaign succeeds or fails. But successful email copywriting is an art — rather than a science — making it different from most other forms of business writing. To start out on the right path, consider these 5 tips for effective email copywriting:

1. Focus on the subject line. The subject line may be the shortest piece of content to write, but it’s one your campaign’s most critical elements. The challenge is to create excitement for a special offer, provide enough information to be clear about purpose and convey a brand’s essence – all in 50 characters or less.

When writing your subject lines:

• Create a sense of urgency. Include timely information to encourage subscribers to open the email.

TopRank has been publishing the BIGLIST of SEM blogs since Jan 2007. We’ve created other BIGLISTs of resources as well including the BIGLIST of 100+ Search Marketing Resources posted in October.  The categories for that list of SEM resources includes books, conferences, newsletters, blogs, forums and many more. We decided it would be interesting to see which resources from that list our readers felt were the best.

In the past 3 plus years TopRank’s Online Marketing Blog has run over 50 polls: Everything from Best Social Media Podcast to best Keyword Research Tool to Best City for a Search Marketing Conference. In that longstanding tradition, we recently conducted a poll focused on Best Paid Subscription SEM Communities. We defined the category as membership and subscription model sites that include forums,  tools and/or training or content focused on search marketing. After asking for additional suggestions in the BIGLIST 100+ SEM Resources post, no additional sites besides SEOmoz, SEOBook, WebmasterWorld Supporters and SEO Dojo were suggested.

One of the most popular posts on BloggerDesign is how to get Flash (swf) into a WordPress post. The previous post is about three years old so I thought I’d write up a follow-up post, as embedding Flash is much easier now as it’s all built into WordPress.

With the newer versions of WordPress there is a button to embed media.

Embed Button

Once clicked, all you have to do is enter in the Flash (swf) file URL, set the dimensions, hit ‘Insert’, and WordPress will do the rest.

Embed Window

It’s that easy. No plugins, no confusing code, just provide WordPress with the URL of the Flash swf file and it’ll write the code to embed the Flash file into your post.

Social Media Marketing is getting a lot of attention in the media on and offline, causing many business marketers to wonder how to adjust budgets and resources to participate. Others that have allocated funds to Social Media and SEO programs without proper implementation, timelines or measurement may question their return on investment.

While businesses decide to push or pull budgets, companies that are focused on winning market share and driving revenue are soundly and consistently investing in a mix of digital tactics involving search, email, online PR and of course, social media.  Adding to the marketing mix often means outsourcing and good consultants are not cheap.

Another year in the Search Marketing world, another WebmasterWorld Pubcon in Las Vegas.  Pubcon was one of the first search marketing conferences I attended and where I first met a number of highly talented SEOs in person.

TopRank’s Online Marketing Blog has been liveblogging the Pubcon conference since 2005 and includes a mix of content ranging from interviews with Pubcon owner Brett Tabke to Google’s Adam Lasnik. Also videos (Neil Patel giving interesting tips), photos (see the 2006 Yahoo Party in the Playboy Suite and many, many posts from the sessions offering strategy and tactics of the day.

What I like about Pubcon is that the conference organizers don’t try to be the same every year.  For example, they mix up the keynote speakers from a variety of backgrounds including people from outside the search marketing industry (Author Malcolm Gladwell, Craig Newmark of Craigslist and this year Tony Hsieh from Zappos).