TopRank Online Marketing

Archive for February, 2013


Ashley Zeckman

The Warrior Way: How to Improve Email Marketing Engagement, Ninja Style

Ashley Zeckman on Feb 12th, 2013     Email Marketing, Online Marketing

NinjaStriking down opponents with your ninja online marketing skills can provide a sense of satisfaction that many marketers crave.  However, there is danger in focusing all of your efforts on the front end of the customer buying cycle.

Do you know how much it costs to acquire new customers versus retaining those that have already signed with you?  According to a recent study it costs roughly six to seven times more to gain a new customer, than to keep an existing one.  Email marketing is one of the many ways that we can communicate with customers on an ongoing basis.  If you’re tired of the same old ninja stars and nunchuks, I’ve uncovered 5 email marketing tips to add to your arsenal.

Lee Odden

Blogging For Business or Pleasure? Personal Expression vs. Creating Value for Your Community

Lee Odden on Feb 11th, 2013     Blogging, Online Marketing

Is your blog content a form of creative expression or serving your community?Within the blogging community there’s a substantial number of bloggers that are independent business people and even more that run a personal blog. With the rise and fall and rise again of blogging as an online communications channel there are the expected debates about best practices and such.

One of the debates is around writing content as a stream of consciousness with the assumption that it will attract the audience that it deserves, causing it to be shared and exposed to even more readers.

Then there are the opportunists that seek to scale the reach of their content though blogging by creating processes for generating topics, keyword optimization and social sharing schemes to blast the content everywhere the internet’s sun doesn’t shine.

Miranda Miller

Online Marketing News: Facebook Brands Respond Faster, NASA Gets Social, Social Media Marketers Win Super Bowl

Miranda Miller on Feb 8th, 2013     Online Marketing News

Brands on Facebook More Socially Devoted Than Ever

In order to be successful on social media channels, regardless of your industry, marketers must be socially devoted, say researchers at SocialBakers.com. Their latest Socially Devoted report and corresponding infographic shows that brands on Facebook have made great strides in both speed and volume when responding to fan interactions with their Company Page.

Among their Q4 2012 findings, SocialBakers reports:

  • The average brand response time on Facebook is now 13.7 hours, compared to 20.9 hours in Q2 2012.
  • Brands answer 55% of questions posed to them on Facebook; in the second quarter of 2012, only 30% were answered.
  • Airlines, finance and telecom remain the three most responsive industries, though their positions have shifted since Q2 2012.
Lee Odden

Creative Content Marketing in the UK – Winning Hearts, Minds & Wallets

Lee Odden on Feb 7th, 2013     Content Marketing, Online Marketing

creative content marketing UKIn just a few weeks, I’ll be making the pilgrimage to London where I will be speaking at the SES London conference about integrated marketing and content, two very hot topics right now.

As the internet marketing industry evolves with innovations in platform technologies and consumer behaviors changing right along, marketers and brands are trying their best to keep up. This is as true in London as it is here in Minneapolis or New York or San Francisco.

Top of mind these days is “content marketing” and a study from Econsultancy and Adobe reports that content marketing is a top digital marketing priority in 2013 for companies worldwide. Another study conducted by Econsultancy & Responsys shows that UK companies are budgeting accordingly with 99% stating they will increase or maintain their content marketing investments in 2013.

Miranda Miller

Digital PR Pitching Etiquette: 3 Critical Rules for Online Public Relations Outreach

Miranda Miller on Feb 6th, 2013     Online Marketing, Online PR

Online PR rules for more effective link building, guest blog pitching and moreOver the course of my online marketing career, I’ve had the opportunity to participate on both sides of the online PR outreach process, pitching publications on behalf of clients as well as receiving them as a search and social industry journalist. In the course of performing outreach for clients and receiving hundreds of pitches from other PR professionals and in-house marketers, a few important rules became crystal clear.

Companies use online PR in a number of different ways, depending on the desired outcome. You might pitch mainstream media to offer a company executive up as an expert source on a breaking news story, in order to build your company’s credibility. Where the goal is to earn links back to your website, you may offer guest posts or interviews to industry bloggers or digital magazines. Your focus might be increased exposure in your target market, in order to increase sales of a certain product or service.

Ashley Zeckman

How to Optimize Facebook Content For Business: Variety, Engagement & Tools

Ashley Zeckman on Feb 5th, 2013     Online Marketing

multiple content typesSocial media marketing for business has become a necessity, not an option.  However, with quickly evolving social graph algorithms, applications, and platforms it can be hard to keep up.  An essential part of marketing any product or solution is ensuring that you reach as many of your prospects and customers as possible.

In recent months Facebook has made several changes which affects which of your fans see specific content that you post.

According to Mari Smith (one of our favorite Facebook marketing gurus), “The way Facebook’s Edgerank algorithm works is that each piece of content – whether posted via a personal profile or fan page – passes through a three-part filter and has a different score for each user or fan. In other words, we all see content from fan pages differently.” So when every post counts, what can you do to better attract and engage your Facebook fans?

Lee Odden

The Power of We: How to Build Personal & Corporate Brand Thought Leadership Through Social Content

Lee Odden on Feb 4th, 2013     Brand Management, Online Marketing
Mari Smith & Lee Odden

Mari Smith exemplifies personal brand through social content

Building personal brand online is easier than ever. It’s also underrated and misunderstood by many companies trying make sense of where personal and brand social media engagement fit in the marketing and communications mix.

For myself, blogging, speaking and becoming an author have been less about becoming a “brandividual” than to serve as a proxy to the consulting that TopRank Online Marketing offers.  This approach has served us well, resulting in creating awareness internationally and keeping customer acquisition costs extremely low.

Alternatively, many companies focus solely on brand promotion without any real people behind those social media interactions.  This generic brand approach often finds social content efforts lacking. Engagement tends to be low, attention spent by the community superficial and the momentum of community growth is elusive.

Miranda Miller

Online Marketing News: More Men Managing Communities, Video in Content Marketing Grows, HMV: How Do We Shut Down the Twitter?

Miranda Miller on Feb 1st, 2013     Online Marketing, Online Marketing News

 Trends Emerge in 2013 Community Manager Report - Business 2 Community

Community Manager Appreciation Day Infographic Offers Insight to CM Platforms, Roles & Traits

Women still hold the majority of Community Manager positions, although men are making gains, accounting for 39% across the U.S. This is a marked move towards gender neutrality compared to 2010, when just 31% of Community Managers were male, according to the annual Community Manager Report from Social Fresh. Their data shows that CMs might be more mature, or at least a bit older, than the stereotype indicates: the average age of a CM was 29 in 2011, but expected to reach 32 in 2013.

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