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James Anderson

Best Marketing Advice Ever from Symantec, Kraft, Marriott, Google, Motorola, Condé Nast

James Anderson on Feb 16th, 2015     Digital Marketing

Best-Marketing-Advice

Last month, we published Worst. Marketing. Advice. Ever. Top Brands Share All. There were some doozies on that list – some of the worst marketing advice our group of influencers ever received. Thank you to our readers that left even more examples of bad marketing advice in the comments – some funny ones too.

I was inspired to put the list together after reading through the countless advice / new years resolutions posts in early January. Ever the contrarian, I couldn’t help but focus on the opposite. I asked, what is the WORST advice you’ve ever received.

In the process of putting together that post, however, I couldn’t help but wonder … what would these same experts say is the BEST piece of marketing advice they have received?


Ben Brausen

Online Marketing News: Twitter Still Bigger, Pinterest’s Intent, Low Trust In Social News

Ben Brausen on Feb 13th, 2015     Online Marketing, Online Marketing News

Time Spent Online

28% of Time Spent Online is Social Networking - How much time do you spend each day on social networks?According to new data, the average user logs 1.72 hours per day on social platforms, which represents about 28% of all online activity. globalwebindex

Facebook: 24.63% of Social Referrals in December (Pinterest: 5.06%, Twitter: 0.82%) - Facebook’s share of social referral traffic rose more than two percentage points in the fourth quarter of last year, and the platform now accounts for almost one in four of every social website visit, reports Shareaholic. SocialtTimes

Social Media Is The Least Popular Channel For Customer Service [Survey] - While customer service complaints on social media may be the most public, they aren’t the most popular (by a wide margin) according to a new study. Marketing Land


Emily Bacheller

How To Achieve Customer Service Success Using Social Media

Emily Bacheller on Feb 12th, 2015     Social Media

social-media-customer-service

From James: Today’s post is the second in a series of four articles on social media marketing – all part of a contest within TopRank Marketing for a chance to attend Social Media Marketing World. Watch for the next post in the series on how to create impact with Instagram.

According to a 2012 Nielsen Social Media Report, nearly half of all U.S. consumers use social media to ask questions, report satisfaction, or to complain. That means that your customers will inevitably take to Facebook, Yelp, or Twitter to talk about your brand. Are you ready to field questions, comments, and criticisms from your customers on social media? Providing attentive customer service on social media sites doesn’t need to be stressful. Continue reading to learn how to respond to all kinds of comments from your customers – the good, the bad, and the ugly!


Debbie Friez

Marketing Tips For Utilizing the Private Social Network MeWe

Debbie Friez on Feb 11th, 2015     Social Media

MeWe-mobile

From James: Today’s post is the first in a series of four articles on social media marketing – all part of a contest within TopRank Marketing for a chance to attend Social Media Marketing World. Watch for the next post in the series on using social media for customer service.

They call it the “privacy revolution.” People are wanting more privacy when interacting online, so they are gravitating to new private social networks, like Ello and MeWe.  How do marketers capture this audience and engage on social channels without advertising or company pages?

For the purpose of this discussion, we will concentrate on MeWe. In her predictions post, Phyllis Khare touts the potential of MeWe among the newcomers in the realm of private social networks.


Andy Thomson

5 Ways to Build Digital Marketing Expertise

Andy Thomson on Feb 10th, 2015     B2B Marketing, Digital Marketing

Build-Marketing-Expertise

You know all those articles about secrets of successful people? About how entrepreneurs sleep 4 hours a night and don’t eat solid food? They feed into all of our desires to be successful overnight. But success in life or your career is less dependent on luck or tricks as it is a product of practice and hard work.

Whether you’re a client-side marketing coordinator, an advertising agency VP, or a freelance SEO contractor, you need to constantly work on your skills to maintain value as an employee. In marketing especially, there are new technologies, tools, and industries popping up each year, so it’s extra important to be vigilant about your abilities.


Lee Odden

Beyond Content for Marketing – Channels of Distribution and Being the Best Answer

Lee Odden on Feb 9th, 2015     Content Marketing

content channels distribution

For businesses that want to differentiate and create a meaningful connection with buyers across the customer lifecycle, content is the answer.

This is especially true with business buyers. According to research from IDC, 56% of the buying cycle is searching for and engaging with content. And according to Forrester, 66% to 90% of the buying cycle is complete before a B2B buyer ever speaks with a sales rep.

How? Through information and media buyers find in their search to become educated about solutions.

By no means is the creation of useful and info-taining content a silver bullet on its own. Competition for time and attention is tough and marketers still need to attract that attention through advertising, social media, email, SEO and other amplification tactics. But all those promotion tactics are of little value without meaningful content to send interested buyers to.


Ben Brausen

Online Marketing News: Tweets in Google Searches, Content Out Of Focus, Facebook Domination

Ben Brausen on Feb 6th, 2015     Online Marketing, Online Marketing News

Marketing Trends Road Map

Marketing Trends Road Map for 2015 [INFOGRAPHIC] - Feeling a little lost? Does your marketing plan for 2015 look like it was drawn on a napkin? Uberflip, a content publishing platform, has an infographic that may help guide you through the year. Uberflip

Facebook Introduces Place Tips in News Feed – Starting last week on Facebook for iPhone, place tips may show up at the top of your News Feed when you’re out and about. Facebook

Tumblr Launches In-House Ad Agency - Tumblr is joining the ranks with YouTube in using its social network to leverage creators and make them money, and maybe even Michelle Phan famous. Today it launched the Creatrs Network, an agency that will select Tumblr users that are onto something and help them connect with brands. SocialTimes


Jolina Pettice

Is Your Business Blog Running on Empty? Here Are 4 Ways To Fill the Tank

Jolina Pettice on Feb 5th, 2015     Blogging, Online Marketing

Blog-Out-Of-Gas

I’m a bit of a risk-taker when it comes to my gas tank. If you cared to check, most days you will find me driving around with the gas light on.

In fact, I’ve done this so long that I have it down to an art. I know how many miles I can go, and even how the car starts to drive when I’m operating on fumes.

Why, why on earth would anyone do this, you might ask. The answer is simple … because so far it’s worked. I haven’t found myself on the side of the road unable to keep going.


James Anderson

B2B Channel Marketing Strategies: 12 Data and Content Takeaways from #BMAMN

James Anderson on Feb 4th, 2015     B2B Marketing, Marketing PR Conferences
BMAMN-Channel-Marketing-Data

Panelists, from left, Heather Anfang, John Peters, Barbara Merwin and Chris Hawver discuss channel marketing strategies at Tuesday’s BMAMN event.

What do marketing professionals from industries as diverse as food service, laboratory supply manufacturing, data storage and financial services all have in common? Each of them see consumer data and content management as keys to the future of channel marketing in their respective industry.

Panelists at Business Marketing Association Minnesota‘s February event, “Strategies to Win: The Evolution of Channel Marketing” all agreed that the level at which their company leverages data in its marketing channels has increased significantly in recent years. Marketers are leveraging consumer data to identify trends and better craft B2B buyer personas. Increasingly, these personas are targeted with inbound content marketing tactics to bring them along to a purchase decision.


James Anderson

B2B Marketing eBook: Inspiration From 14 Marketing Influencers

James Anderson on Feb 3rd, 2015     B2B Marketing, Content Marketing, Online Marketing

B2B-Marketing-2015

The digital marketing industry is shaped by great minds that, while keeping one eye on the work at hand, are focusing the other on the future. These great minds help us see “what’s next” and inspire us to create the next level of content for marketing.

For inspiration on B2B Marketing in 2015, look no further than the experts in “B2B Marketing 2015: 14 Visions of the Future You Can Use Today“. These B2B savants see a future in which content is co-created with brands, employees, customers and influencers. They see a future in which company data is used to shape conversations in real-time. Their future borrows from B2C marketing by humanizing the B2B journey and creating user experiences for buyers, not just companies.


Lee Odden

The Super Bowl of Content Marketing Audits – Optimized, Socialized & Integrated

Lee Odden on Feb 2nd, 2015     Optimize Book, Social Media

digital marketing audit

With the Patriots win last night, I can’t help but try and squeeze a football metaphor into this post. See? It got your attention!

Like football of days past, mainstream Digital Marketing has evolved. From a focus on single channels like email or search, to multi-channel programs and even into omni-channel – all are driven by the importance of creating compelling experiences for buyers. Or fans.

While companies with mature, sophisticated and budget rich marketing programs are riding this digital marketing wave, the practical reality is that many companies are in need of a clear plan for expansion. Creating a consistent user experience across channels, online and offline (kind of like winning the Super Bowl) is a lot easier said than done.


Ben Brausen

Online Marketing News: Mobile Drives Digital, Search is Number One, Twitter Digits

Ben Brausen on Jan 30th, 2015     Online Marketing, Online Marketing News

Mobile Driving Digital Growth

Mobile is Driving Digital Growth Worldwide [INFOGRAPHICS] - How is mobile driving digital growth? The annual report from digital agency We Are Social provides statistics of worldwide social, mobile and digital penetration, demonstrating just how far social has come — with indicators for the future. Check it out. SocialTimes

Smartphones Account For 40% of US Search Ad Spend In Q4 [Marin] - In Q4, smartphones continued to chip away at desktop paid search contribution in the US. The share of ad spend that went to smartphones rose nearly 5% from Q4 2013 to account for more than 40% of total search spend. That comes from Marin Software’s Benchmark Report for Q4 2014. Search Engine Land


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