Online Marketing Blog

Kipp Bodnar of HubSpot

This post is one of a series of liveblogs from the 2010 MIMA Summit.

B2B social media can be surprisingly successful with a specific focus on lead generation.  If social media is to be taken seriously for B2B by marketing decision makers, it needs to maintain a focus on business objectives and driving sales vs. “fluff”.

B2B companies are actually in a much better position to use social media as a marketing channel than B2C companies.  They often have a much clearer expectation for what a customer does and what they want.

B2B companies also have deep internal expertise.  It’s not uncommon for top B2B companies to employ thought leaders in their specific industry.  However, there’s a solid argument that for many B2B companies, online marketing and social media might not be a fit.

What’s the quickest way to catch a fish? Offer the right bait.

What’s the quickest way to get a B2B marketer to an SES session? Title it ‘B2B Marketing Tips.’

What’s the quickest way to get you to read this post? By diving right in to the top 5 tips shared:

1. Your conversion goals must become more sophisticated**
   Yes, probably even yours.  For the simple reason that you should always be testing and always be experimenting with something new.  The keywords that convert today may transform into completely new derivations tomorrow.  Always be tracking and always be testing.

54 Million.

That’s what Forrester Research predicts for US B2B Social Media Marketing spending by 2014.

As a living example of a B2B company that fully leverages blogging and social media in our online marketing, TopRank Marketing has a lot of first-hand insight that we can share with clients. I know there are many B2B marketers that are uncertain about their place on the social web and over 6 1/2 years of B2B blogging experience can provide the companies we work with a unique perspective.

Working smarter with developing and implementing blogging strategy, content planning, promotion, SEO and the intersection with other online communications channels such as PR and social networking saves time, resources and improves results.

MarketingProfs B2B Forum is coming up quickly next week and I will be presenting about an hour of essential search engine optimization tips and insight specifically for B2B web sites along with Vocus Product Manager of PRWeb, Jiyan Wei.

There’s a tremendous opportunity for B2B marketers to leverage SEO to increase prospect acquisition and to facilitate after the sale support and upgrades.  Most B2B marketers create a substantial amount of content to guide prospects through sales cycles that are much longer than companies selling consumer products/services.

Think branding only falls in the B2C court? Think again.

In fact, three of the top 10 brands in 2009, as ranked by Interbrand, generate a sizable amount of revenue from their B2B customers: IBM, Microsoft and GE.

As a B2B marketer your brand is your most valuable asset.

B2B branding is less about cool, hip monikers (the Apples and Starbucks of the world) – and more about thought leadership.

Particularly in down economies, B2B prospects and customers conduct significant research leading up to purchases. That means you as a marketer have to educate them early on, and establish your brand as a trusted resource that gets their problems and has the solution.

To help your organization be seen as the thought leader it is, we’ve identified five B2B branding tips:

Our agency TopRank Marketing has been working with Marketo providing SEO, content and blog marketing consulting services for about 2 years. I finally had the opportunity to meet Marketing VP Jon Miller in person today prior to his presentation at Online Marketing Summit: Marketo’s Secret Sauce for Demand Generation.

Marketo is one of the fastest growing software companies in the U.S. and this session is a case study for how Marketo has achieved that rate of growth.

Marketo launched their main product about 2 years ago. In 2 years, they’ve signed up 400 customers at a value of about $30,000 per year in recurring revenue. The current run rate is over $12 million which is pretty impressive for a 3 year old company.

[Note from Lee: A few weeks ago, Michelle wrote a great post on Retail SEO tips and this week, I've asked her to tackle B2B SEO and general search marketing tips, since one-size SEO does not fit all programs. Enjoy!]

Search marketing should be a top priority for organizations in any industry. But B2B search marketing efforts take a slightly different form than the tactics used in consumer focused SEO and PPC programs . Typically, B2B markets are smaller, products and services are more complex, and sales cycles are longer. Therefore, B2B marketers must think a bit differently in terms of target keywords, online content and link building.

I love B2B, so a session on how to maximize lead generation within a B2B context is a must-attend.

New or old, a B2B marketer knows that a unique set of marketing challenges awaits them including:

• No single decision maker
• Increased risk for decision makers
• Offline conversions
• Long lead time
• Complex sale
• Ambiguous search terms
• Difficulty to pre-select B2B clickers

Whether you heart B2B or not, who doesn’t want to increase conversions? Find recommendations below to increasing conversion rates.

Scott Brinker, of ion interactive, shared how to increase conversions by segmenting, specifically as it relates to Keywords & Landing Pages.

Keywords & Ad Creative
Give your clickers a very specific, customized landing page about the topic for which they performed the search.

If you are in the market to harvest leads from your web site, then this is the session for you! Industry experts Barbara Coll, CEO of WebMama.com, Patricia Hursh, President and Founder of SmartSearch Marketing and Adam Goldberg, Chief Innovation Officer for Clearsaleing gave some tips and insight to help B2B marketers develop search strategies to increase the number of qualified leads from their search campaigns.

Patricia kicked off the session with 10 tips for B2B Marketers!

1. Reach prospects early in the buying cycle
The sales cycle can often be long and complicated. B2B marketers rarely face the fact that people are conducting product searches at the beginning of the buying cycle. Reality is, your customers are looking for your product information way before they are ready to convert. You have to be there early!

The global market represents a huge opportunity for those who can master the nuances of local customs and languages.

In this session, leading global B2B search marketers Patricia Hursh, President of SmartSearch Marketing, Kevin Lee, Executive Chairman and Co-Founder for Didit, and Jeffrey Pruitt, President of SEMPO and VP of Corporate Sponsorships for iCrossing share their advice on how to optimize your global search efforts to improve ROI for global B2B campaigns.

Patricia Hursh kicked off the session, giving tips on how to get started in global B2B search.

Before launching a global B2B search campaign, consider:

• Which search engines to focus on
• The importance of translation
• Regional search trends
• Ease of PPC campaign set-up