Online Marketing Blog

At Intel’s first Social Media Conference in Portland this week, 100+ Intel social media practitioners from all over the world came together with about 20 industry subject matter experts to share and engage social media best practices.

One of those speakers was Lionel Menchaca, the Chief Blogger at Dell and a real pioneer in the world of blogging and social media for the enterprise. Lionel told the story of Dell’s initial blogging efforts that turned the tide of Dell Hell as well as other practical insights. Here are his tips on best practices blogging for the enterprise:

1. Write about topics that matter to your customers, especially the tough ones. Dell has a social media command center to track topics and inspire ideas, issues to deal with.

The disciplines of search, social media, content marketing and online PR continue to intersect and often combine to create a powerful mix. Besides leveling the playing field, companies and individuals are creating competitive advantages as they adapt to shifts in technology and consumer behavior. Learning and mastering the ability to integrate should be top of the personal development list for marketing and communications professionals.

Here are the details for four upcoming events to do a deep dive into Optimized Online Marketing and PR. I hope to see you there:

Event: Blogworld Expo New York – Social Media Business Summit
Date: May 24-26, 2011
TopRank Presentation: Dominate Your Niche with Social Media, SEO & Blogging

“To be a good search marketer, you must be a good searcher.” That’s sage advice for SEO and it’s also pretty handy for any kind of content marketing.

Recently I’ve found myself offering more advice on content creation by showing some of Google’s Advanced search features in combination with other content sourcing “tricks”. Since one of the most pressing issues with content marketing is content sourcing and curation here’s a sample of those tips you might find useful:

These tips assume you’re already working in the context of a planned editorial calendar with content types, topics, keywords, promotion and repurposing identified.

Start by creating a list of your topics.  Then get into audience pain points and characteristics, document types, contexts/situations for use. For example:

Jon Sobel of Technorati has published the latest State of the Blogosphere Report for 2010 including stats from 7,200 blogger respondents world-wide. Started in 2004 by Dave Sifry, this annual report has provided insight into the growth of the blogging community and helps answer questions like: who is blogging, why, what are they blogging about, how often and where are they blogging from.

In 2008 Technorati added insights of individual bloggers to the report with an emphasis this year on women blogging. As a long time blogger and advocate of blogging for online marketing, I’ve always taken a lot of interest and insight from these reports.

For marketers and communications professionals seeking to better understand the changing nature of the social web and the role blogs pay within in it, here are some essential statistics from Days 1 & 2 (of 3) from the 2010 State of the Blogosphere Report:

Like many others, I recently purchased an iPad out of curiosity. While my intentions were of discovery, I quickly found some productivity gains with blogging.

The upside to blogging with an iPad is that it’s portable and you can easily log your thoughts on a screen that is a lot more convenient than typing into an iPhone or other smartphone. Also, there are a number of apps to make it fairly easy.

The downside is that even though typing is easier on a much larger screen, typing on a screen vs. a tactile keyboard still takes some getting used to, even if you’re an iPhone owner. I also found some issues with copy/paste and for web based tools, anything that uses Flash is a no-go.

While today’s online media are abuzz with the latest and greatest social media tactics and tools, for many of us that have been around a little while, it was blogging that started our social media careers.

It’s funny to think that in 2002 a type of site called “blog” came up on my radar as a possible marketing tool. At the time, many blogs were personal diaries posted anonymously or by people with a little tech savvy and plenty of opinion. Writing personal thoughts on a public web site was absolutely the last thing I would ever consider doing.  However, it was a curious thing and I started a few blogs anonymously to see what it was like. Unfortunately, the excercise was so foreign, poorly executed and without feedback, that I deleted them.

Think branding only falls in the B2C court? Think again.

In fact, three of the top 10 brands in 2009, as ranked by Interbrand, generate a sizable amount of revenue from their B2B customers: IBM, Microsoft and GE.

As a B2B marketer your brand is your most valuable asset.

B2B branding is less about cool, hip monikers (the Apples and Starbucks of the world) – and more about thought leadership.

Particularly in down economies, B2B prospects and customers conduct significant research leading up to purchases. That means you as a marketer have to educate them early on, and establish your brand as a trusted resource that gets their problems and has the solution.

To help your organization be seen as the thought leader it is, we’ve identified five B2B branding tips:

Getting started with a blog can be exciting and nerve racking for some; just like learning to drive. You really want to get started, you really want to do it, but once you are behind the wheel, you start worry about everything. You want to do everything right, but there are so many unknowns. What if… How do I… Umm…

Like driving, you need to start somewhere and take it slow. Sure, you want to take on the world and just go, but there is no way to know everything right away; even if you did read all the books and how-to’s. Instead, take it one step at a time and focus on the basics first. Then, as you get those down, learn new things.

A friend of mine who is an experienced corporate marketer started a new business. The store just opened and being the good pal that I am, I was able to provide some advice regarding marketing on the web – specifically regarding blog marketing.

This is a new small business, so considerations for what to do about a web site included: cost, functionality, flexibility, ease of maintenance and marketability. The web site needed to serve as both an online representation of the business, but without transactional functionality, as well as a host for landing pages used with email and PPC campaigns.

My recommendation for a low cost, easy to use and search engine friendly content mangagement system? Blog software.

Take a moment to think about, and count, the number of B2C social media success stories that pop into your head.

I’ll venture to guess that you could immediately name five to 10, if not many more. From Ford to Dell to Zappos to Best Buy, B2C social media winners – those organizations that caught on early and created a cult following of brand cheerleaders via the social web – are hard to miss.

But how about the B2B social media winners? I’m guessing these weren’t as easy to name.

And yet, there are just as many B2B organizations successfully conquering social media. While their stories might not be as well-known, we think these 5 B2B social media winners are doing a pretty doggone good job. Tell us if you agree.

As more companies, marketers and industry professionals flood the web with content, the value of those with a true understanding of content marketing keeps going up. More noise increases the value of signal. If your content marketing defines you as that source of signal, you’ll consistently be found, referenced and chosen ahead of competitors. With 6 in 10 marketers spending more on content marketing in 2010, now, more than ever, is the time to find where content fits within your marketing strategy.

Some statistics from Technorati’s 2009 state of the blogosphere back up the efficacy of content marketing:

• 15% of bloggers say they are paid to give speeches on the topics they blog about

Recently I posted a series of informal poll questions about blog SEO on Twitter to gain insights and feedback which were leveraged to construct a more in-depth survey.  I used the longer survey to collect information on how companies are using blogs for search engine optimization purposes and what kind of impact those efforts have. Essentially, I wanted to get opinions on and answers to: “Are blogs still important for SEO and why?”.

The topic of business blogging and search engine optimization as distinct and synergistic tactics have been explored here many times. A large number of companies are familiar with the process of starting a blog, but few have experienced the challenges of maintaining and growing a blog for more than a year.

Understanding long term benefits is key to sustainable business blogging.