Online Marketing Blog

The PR industry is in a state of flux with increasing importance on getting into the content and social web business. Consumers are spending more time with digital and social media. Advertising dollars are following. That means less budget to staff newsrooms and reporters, journalists and editors to pitch.

Understanding the needs of their “customers’ customer” is essential for PR agencies and communications professionals to remain relevant and productive. “Push PR” is increasingly being complemented by “Pull” tactics – optimization for discovery. Being able to provide value is essential and here are 3 ways a better understanding of SEO can do just that.

Recently, I presented at PubCon on the intersection of social media and PR.  The session title was “experts on PR and Twitter,” however the session description went on to discuss a variety of networks.  Therefore my interpretation was to speak on the intersection of social media and PR, and not just PR and Twitter.

The social web is far more than just Twitter, and if Twitter is the extent of your participation you’re missing out.  Lee’s diagram of social media and channels of distribution presents a visualization of a strong approach, where the centerpiece is a blog.  The centerpiece could be anything of course, not just a blog – but the essential element is that it’s a place you control and not an external network.  Using Twitter or any network you don’t control as the centerpiece is a mistake, because you’re building the value of a digital asset that isn’t really yours (no analytics, no control, no SEO benefit and if that network falls out of favor all your hard work is devalued).

If you have ever wanted to be a fly on the wall listening to experts talk about the convergence of PR and Social Media, here’s your chance.  PRSA brought together the following people to lend their thoughts about the PR (R)evolution:

Moderator: Kami Watson from My PR Pro and Panelists: Deirdre Breakenridge from PFS Marketwyse, Ariel Hyatt of Ariel Publicity & CyberPR, Joseph Jaffe from Crayon and Brian Solis from FutureWorks PR. Here is the conversation as it unfolded, marked with Twitter handles.

What’s next in the realm of online and how will it impact PR?

@dbreakenridge – Google Wave is next for launching information and collaborating. As discussed in a panel yesterday 2008/2009 was the year of checking off a list of social media tools. Facebook – check. YouTube- check. Next, we need to evolve, connect the networks, improve the experience and understand real-time metrics. In addition, the consumer experience will be upgraded to reflect real-time pricing, etc.

Today I did a webinar with PRWeb on how to improve SEO (Search Engine Optimization) results by using online public relations tactics. With 15 minutes to present, there wasn’t a lot of tactical detail. At TopRank we’ve done a pretty good job at identifying trends in a way small and large business marketers can understand. Concepts like “push and pull PR”, “digital asset optimization” and “press release optimization” have helped many marketers realize the benefits of SEO from different perspectives. The embedded slides below touch on several of these concepts:

Of course, feedback and questions are always welcome. The webinar had about 350 participants online and there were well over 70 questions posed.

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The buzz about SEO in the public relations industry has grown tremendously over the past 2-3 years. Press releases in particular, have been the easy target for promotion as candidates for optimization. With the growing use of Google and Yahoo News, optimizing press releases have been an easy way to gain prominent visibility in the short term and in some cases, long term visibility in standard search engines.

As both a SEO and a PR practitioner for companies ranging from startups for Fortune 20 corporations, our Online Marketing Agency is tasked with educating audiences in both industries. For example, at public relations conferences, I’m the SEO guy talking about optimized PR. At search marketing conferences, I’m the PR guy talking about using PR for SEO. Our Account Managers like Jolina Pettice and Mike Yanke do the same thing with clients.

After 10 plus years in the SEM business, it’s a bit of an understatement to say that the nature of SEO is constantly changing. Those changes involve both the search engines refining the way they sort and display search results as well as consumer search behaviors. A simple example would be a year ago, searching Google would return mostly web pages in the search results. That same search today might include videos, news items, images or blog posts – now commonly known as Universal search.

In addition to web pages, each of these types of information comes from a different database. This presents opportunities for companies to gain search visibility not only with high ranking web pages, but with other digital media as well. Changes with search and ranking criteria are constantly being fine tuned and improved by the search engines.

Many companies narrowly define PR activities online solely as blogger relations when in reality, online public relations is so much more. To me, internet based public and media relations encompasses gaining editorial exposure on the web with sites like blogs of course, but it also leverages web based technologies, networks and platforms for developing and maintaining more efficient communication with the media. And by “media” I mean traditional media with an online presence as well as other influencers – be they bloggers, power social news users or social networkers.

Communication efforts might happen online, but the media exposure outcomes may be in print or the web. The question arises, if the connections are made and maintained online using online PR and social media tools, but the exposure is offline, is it still online PR? I say yes.

Tomorrow the PRSA is conducting a teleseminar “PR and Social Media – What every practitioner needs to know“.

Take a first-hand look at the phenomena that are redefining the practice of public relations.  Hear from three digital PR pioneers about the array of new tools, strategies and channels available to today’s practitioner from Facebook and Second Life to blogger relations, digital video and search engine reputation management.

As has been the case with a number of public relations industry events, I am tasked with bringing a search marketing perspective to a PR and social media focused panel. A similar session was held at the PRSA International Conference last year, “Social Media for PR Practitioners“, so the seminar tomorrow will be a nice update.

I just returned from the Public Relations Society of America (PRSA) International conference being held in Philadelphia where I participated on a panel, “Social Media, What Every PR Practitioner Needs to Know” with Rob Key of Converseon, Nicco Mele of echoditto and Peter Himler of Flatiron Communications who handled moderation duties.

Fifteen minutes before the session, the room was packed with people eventually standing against the back wall and it was clear that both the room and the topic of social media were going to be hot.

This Thursday I’ll be doing an audio conference as part of Bulldog Reporter’s PR University on search engine optimization and public relations. I did one of these in the Spring of 2006 and it went pretty well. I know a lot of practical, hands-on information was given out for the past conference. Attendees ranged from top 10 public relations firms in the U.S. to boutique shops and in-house PR professionals.

The panel this Thursday is very similar as last year and consists of:

• Sally Falkow from Expansion Plus
• Jamie O‚ÄôDonnell, SEO PR
• Lee Odden, TopRank
• Sarah Skerik, PR Newswire

Note from Lee: Another contributor to Online Marketing Blog, Karen Sams who also writes her own blog at Media Relations Blog, makes her debut in this post about the ongoing challenge to gain original content for clients. Fresh content isn’t only necessary for making web sites attractive to search engines, but it’s also a critical component for marketing efforts in any channel – including Karen’s specialty: Public Relations. Read on to find excellent tips on how to make the most out of limited content.

One of the biggest challenges I face as a PR professional is eliciting content from clients. When I do identify valuable nuggets of information, I know that I need to leverage every aspect of that nugget across an array of tactics, including:

I recently did an interview with Neil Patel over at Pronet Advertising blog talking mostly about the SEO business, SEO and PR, social media optimization, blogging and about the future of search.
Speaking of SMO, Danny Sullivan sent me an email last night about participating on a social media optimization panel. I am very much looking forward to that. As you know, I like to talk about SMO. Unless something major changes, this will be the last SES Danny is involved with.

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