Online Marketing Blog

This year was my 5th attending the SES conference in Chicago. While smaller than SES New York or SES San Francisco, the Chicago show serves a significant number of client side marketers, agencies and consultants in the Midwest and according to Incisive Media who run the event, attendance at this year’s SES Chicago was the best ever.

This was the first SES for our new Marketing Manger at TopRank, Ashley Zeckman, who stepped up to the plate and liveblogged the event for us. She did a great job and her posts were well received by Online Marketing Blog readers as well as other online publications that picked up her posts. Below is a summary of her blog posts, an embedded TopRank Online Marketing presentation on Social, SEO & Content Marketing, responses on Twitter and a few of my favorite photos from the event.

As SES Chicago reaches its final sessions the audience is still alert and ready to learn at TopRank CEO Lee Odden’s afternoon presentation on “Content Marketing & Optimization.”  According to Google’s Eric Schmidt, every 2 days we create as much information as we did from the dawn of time to the year 2003.  With so much information being shared what can we do as marketers to make our content easy to spot and easy to consume?

Can Customers Find Your Content?

Content creation is so much more than marketing, it is a way of engaging and enticing potential customers to take action.  Optimized content can make sure that customers interact with your brand.  There are many types of content that companies publish and many different audiences that a company should interact with.  Content creation is one of the most effective form of online marketing, it also happens to be the most difficult.

Proper execution of a local and social media strategy is still a head scratcher for many internet marketers.  The session on “Local + Social: the Future of Promotion” featuring Gregg Stewart and Benu Aggarwal at SES Chicago was a must see to answer several important questions.

A Best Practices Approach with Gregg Stewart

Did you know that roughly 20% of all Google searches have local intent?  When you look at mobile data that number is even higher.  These statistics alone should show us as marketers how important a online local strategy is for improving engagement.

Checking the Box Won’t Work

While website All Facebook says that 96% of small businesses are on Facebook, Mashable.com says that 64% of small businesses think that social media is unnecessary.  Part of what this data tells us that many companies are simply checking the box, but aren’t sure how to properly utilize social media marketing channels.

Wednesday morning’s panel discussion on search, social, and content was flush with information that was easy to digest and provided helpful tips for implementation. The session was moderated by Anne Kennedy from the SES Advisory board and featured speakers:

• Aaron Kahlow, Chairman & Founder, Online Marketing Summit & SES Advisory Board (@omconnect)
• Arnie Kuenn, President, Vertical Measures (@arniek)
• Lee Odden, SES Advisory Board & CEO, TopRank Online Marketing & SES Advisory Board (@leeodden)

Kahlow Presents the What, Why, How, and Who of Search, Social, and Content

Aaron Kahlow focused on some very basic but essential areas that all marketers should focus on when creating a campaign either online or offline. In regards to search, social, and content he had this to share:

Michael DeHaven’s presentation at SES Chicago on “User Generated SEO” started with some actual user generated content from the audience. Before the session DeHaven gave 5 volunteers a bite sized Ghirardelli chocolate bar. In exchange for the treat he asked that each of the volunteers write a review of the chocolate and then share it with the rest of the audience.

What Was the Response?
The chocolate was called everything from waxy, to too sweet, messy, and melt in your mouth goodness. In contrast the packaging created by the Ghirardelli marketers was quite different, “take time to slow down and feel yourself melt with each bite.” As you can see the professional marketers took a much different approach than the consumers.

Mikel Chertudi, Senior Director, Global Media & Demand Marketing at Adobe Systems, presented Tuesday morning’s opening keynote at SES Chicago. The goal of his presentation was to take a deep dive into:

• How the value of what marketers do is often viewed incorrectly
• Mistakes that many marketers are guilty of
• What questions marketers should ask themselves in order to invest marketing dollars appropriately

Changing the Marketing Conversation
Often times, as marketers we talk too tactically

Many marketers today still refer to marketing dollars as “spend”, “budgets”, or “cost centers”. One of the things that Chertudi urges online marketers to do is change the conversation. What does this mean?  Organizations should begin considering marketing costs as an investment and not just a cost. Instead of focusing on the “burn rate” we are urged to focus on determining if our investment is large enough to fuel the growth of the company. This will enable marketing to be properly viewed as a means of growing the organization instead of being perceived as a cost center.

I’m going to be visiting the windy city for SES Chicago this week and have been trying to figure out where to explore if I can find some time while I’m there. I always enjoy a great meal so turning to search engines and social media platforms was an obvious answer for me to find great restaurants.

Understanding how end consumers use search and social to find and discuss your business online is key in creating an effective online marketing strategy.  The more that you study and adapt your strategy to positively impact new customers, the more successful your social media strategy will be.

With over 70 sessions SES Chicago running November 14-18, 2011 is a virtual smorgasbord of information for Marketing and SEO professionals alike.  Many topics will be covered including: PPC, keyword research, SEO, social media, local marketing, mobile marketing, link building, content, optimization, usability, and so much more.  With so many sessions to choose from where should you begin?  Below are a list of ‘must see’ sessions that I will be sure to check out while I’m there.

#1 – Winning! Measuring Social Media Success

While I doubt that Eli Goodman and Tami Dalley will be channelling Charlie Sheen I am still very interested to hear their take on measuring the success of social campaigns.  I would recommend having your social media metrics handy if possible ( I know I will), so that you can apply the speakers instruction on estimating the value of your fans and followers in real time.  Who knows, we may find that we score better than anticipated.

Snappy title eh? Here are a few others I was considering:  ”Fall Into Search & Social Media Smarts at SES Chicago”, “Leaf the Competition Behind at SES Chicago”, “No Cold Ideas at SES Chicago”, “Remember December SES Chicago?”.  You get the idea.  As a long time attendee, speaker and media sponsor, here’s the good news and more good news about the upcoming Midwest Search and Social Media Marketing conference held in the windy city.

First, the lineup of keynotes is pretty impressive and includes 3 TopRank Online Marketing Blog interview alumni:

Avinash Kaushik – Co-Founder of Market Motive Inc and the Analytics Evangelist for Google talked to us about Storytelling & Web Analytics. At SES Chicago Avinash will be giving an opening keynote presentation that promises to help attendees rethink their online marketing, better present analyses, and enthuse their peers.

Here we are near the end of 2009 and at the last Search Engine Strategies conference of the year.  While many conferences are down in attendance, SES Chicago actually beat last year’s numbers by about 100, according to Matt McGowan, VP, Publisher & Head of US at Incisive Media, the company that owns SES.

There are many ways to get value from attending a conference but one that is especially important, and often overlooked, is the ability to connect with industry thought leaders and ask important questions.

While roaming the sessions, exhibit hall and networking events at SES Chicago, I did just that and decided to use my trusty iPhone 3GS to capture some insights on what marketers should be focusing on or considering in 2010.

Moderated by Simon Heseltine, Senior Marketing Manager for AOL with panelists including: Eli Goodman from comScore, Justin Merickel of Efficient Frontier and Doug McMillen from Microsoft Advertising.

First up is Justin Merickel from Efficient Frontier, which runs about $180m in PPC through their platform. Justin talked about two main trends:

The changing SERP. Data comes front and center to the results page
Justin shows a SERP page for “bottled water” where the top PPC ads display images of bottled water. Not sure of it’s impact. However, if you’re not leveraging Google features (like images in PPC or local listings) you’re missing out on significant visibility.

Advertisers need to think about how to get their products and services into the new multimedia search results page.

Next week is the final search marketing conference of the year for me and most others in the SEM industry: Search Engine Strategies Chicago is a MidWest focused event that will offer keynotes from the likes of Jeff Jarvis, Author of What WouldGoogle Do? and a multitude of Beginner, Intermediate and Advanced breakout sessions covering SEO, PPC, Social Media and many other related web marketing topics.

I know there are plenty of agencies and companies that are experiencing slimmed marketing and travel budgets, wondering if marketing conferences are worth the investment. Sponsoring and exhibiting are a big part of many companies marketing strategy and for those companies that do it right, with pre, during and post show promotion, it’s very productive. Even at small shows.