Online Marketing Blog

Search, plus Your World

The big news this week centers around the changes that Google has rolled out related to Google+ integration with search, which as the tech press buzzing.  Google is aiming to bring users additional search functionality that is incorporated with their Google+ profiles.   The official Google blog states that “you should be able to find your own stuff on the web, the people you know and things they’ve shared with you, as well as the people you don’t know but might want to… all from one search box.” Industry observers are saying it’s too much Google+, all the time.

Regardless, it’s a new dimension on the face of search and that spells opportunity (for those optimists among us) to Optimize. Here are a few tips on Google+ optimization. Be sure to add TopRank to your Google+ circles!

Who’s Using Google+?

The launch of Google+ in 2011 has put Google in the social networking boxing ring.  When it comes to user statistics some of them may surprise you.  This infographic by Flowtown shares some interesting information about the increasingly popular social media site.

• 63% of users are male
• Only 17% of users are considered active
• 61% of top 100 brands have a page on Google+

Online Marketing Tips & Tricks

“10 Brand-Building Steps For Beginners” For many companies 2012 marks the year that they will begin implementing a social media strategy.  This article provides 10 easy steps for those who have not yet many the plunge into social marketing.  Via Fast Company.

If you are a B2C company, interaction on a social platform like Twitter can increase engagement and even sales if executed properly.  Small businesses like Tender boutique in Birmingham, Michigan have promoted special offers on Twitter and sold out in just a few days.

Social interaction via platforms like Twitter allow companies to gain a true understanding of their prospect base and serve as a real-time source of market research.

Customer engagement is a key benefit of executing a B2C Twitter marketing strategy. A recent survey by Chadwick Martin Bailey found 67% of Twitter users are more likely to buy from or recommend a brand they follow.  Twitter is also a great resource for crowdsourcing new ideas, getting feedback on current products or campaigns, and figuring out what it is that your customers really want.

I’m going to be visiting the windy city for SES Chicago this week and have been trying to figure out where to explore if I can find some time while I’m there. I always enjoy a great meal so turning to search engines and social media platforms was an obvious answer for me to find great restaurants.

Understanding how end consumers use search and social to find and discuss your business online is key in creating an effective online marketing strategy.  The more that you study and adapt your strategy to positively impact new customers, the more successful your social media strategy will be.

In my quest to find a more efficient and effective way to leverage Twitter, I’ve come across a plethora of new and interesting social media tools.

Recently, I’ve been testing two tools that surfaced in my research, Timely and Buffer, which I classify as tweet timing tools.  Timely is a product of the folks at Flowtown and Buffer is from the co-creator of OnePage.

This relatively new and emerging class of tools helps users schedule their tweets based on the best time of day based on the probability of click or a re-tweet.  They both appear to use an algorithm that is able to discern what time of day the majority of your users will see your tweet, increasing the probability that someone will re-tweet it.

[Note from Lee: I am happy to introduce readers of Online Marketing Blog to our newest contributor, AshleyZ.  A human dynamo for getting things done, Ashley has literally hit the ground running and works for TopRank as a Marketing Manager. She'll be sharing her smarts here and  helping to elevate TopRank's Marketing to more impressive levels of awesome.]

The social web has opened the door to many opportunities for individuals to share their opinions on everything from the weather to politics to the really cute thing their dog just did.  Business social media users however, must take a much more structured approach to sharing information and interacting with their prospects and clients.

It’s easy for early adopters and social media enthusiasts to get caught up in the latest and greatest tool available but many companies are still seeking a basic foundation. According to Harvard Business Review Analytic Services, only 12 percent of companies surveyed felt their organizations were using social media effectively.

Exploration and experimentation are viable steps when entering social media marketing for the first time. However, the key to successful social media use is identifying how a brand will use each social channel. Once the approach is set, it’s an ongoing process of testing and refinement to achieve the objectives that will make a difference to each business. A great place to start in sorting out a process for companies is our  social media checklist which provides questions to consider before jumping head-first into the deep end of the social media pool.

Do you use Quora? Should you use Quora? As we begin the new year, I felt like it makes sense to set aside some time each week to take a look at technology that is new, generating interest, or represents a step forward in the online world.

In the last couple weeks Quora has become the trendy pick as a breakout site for 2011. Traffic increased tremendously in December but then more than doubled again in early January per information released on Quora this week from Quora engineer Albert Sheu.

The bigger question is why? What will Quora do for users that can’t be addressed elsewhere? Will it provide a larger or more credible source of information than Twitter for most users? It’s been a mixed reaction so far with responses all over the board. It has even been hot enough to spawn a spoof site Cwora.

We all have email, yet our inboxes are often overloaded. RSS is great, but some are letting RSS take a back seat as they are to busy on social networks.

Where is everyone? They seem to be on Twitter and Facebook.

Twitter and Facebook are two of the fastest growing sites on the internet which makes them two of the biggest networks that your blog should be promoting its content.

The easiest way to do that is to set up your blog with its own Twitter profile and Facebook page.

One of the biggest reasons is for branding. Most people know that protecting the brand is very important. You own the domain, you have the legal rights to the name, so why don’t you have the Twitter profile and Facebook page too? The last thing you want is to try to register your brand only to find out someone has already taken it.

As more and more people join Twitter, Facebook and other social networks, bloggers are increasingly trying to get their content shared and it in-front of more people. And why wouldn’t they? A post is perceived as higher quality when it’s coming from a friends than from anywhere else.

So how can you increase the social reach and shareability of your posts? Here are a few tips:

Create good content.

First and foremost it’s about good content. No one likes the same content they can find everywhere else, or content that is self-indulgent.

Create unique content that informs, educates and/or entertains. Be different, be you, be successful.

Add media.

Text is great, but pictures are what most people will notice first. Add compelling graphics and/or videos to compliment your content. Try to create, or find, media that will act as a magnet and pull people in.

Social sharing buttons have evolved a lot over the past few years. We went from basic text links to images, and now we have interactive buttons. That’s all great except it can be a pain to add them all to your blog and get them to display nicely.

That’s where ShareDaddy comes in. Automattic, WordPress’ parent company, has created a single plugin that integrates all the major sharing buttons. There is no need to install multiple plugins, mess with template code, or worry about the buttons not lining up right in your theme.

ShareDaddy Supports:

• Faecbook
• Twitter
• Reddit
• StumbleUpon
• Digg
• Email
• Print

It’s configurable to so you can:

• Show only the buttons you want.
• Drag and drop the order of the buttons.

There are many tactics companies can implement as part of a smart Twitter Marketing strategy. Growing the initial following is important as is providing the budding community you’re building with something of value to keep coming back and to spread the good word to their networks. One such tactic that offers value and brings people together is the Twitter chat.  I’ve been involved with about 5 or 6 different Twitter chats as a guest and they are a unique experience. In this post I’ll share my observations about what seems to work, some logistics and a few examples of some well-run Twitter chats for the marketing and PR verticals.