Online Marketing Blog

Previously, I explored the intersection of social media and PR and explained why it is so important communications professionals leverage digital channels. In that post I touched on the following key points:

• Authenticity/personality – the world and web crave it
• It scales – popular brands just get more popular
• Long-term storytelling – build a permission asset
• Leverage – digital PR is your social proofing
• Intersection with SEO – links are by-product
• PR has changed – pull is now more effective

Next I’d like to explore a brief outline of how you can effectively use social media to accomplish your PR objectives. I’ll run through 3 key steps as a primer, however I challenge you to consider a unique entry point for your own brand. The social web is as flexible as you want it to be, and there is no single “right answer”. The following are learnings for how you could potentially approach a social media PR strategy.

Recently, I presented at PubCon on the intersection of social media and PR.  The session title was “experts on PR and Twitter,” however the session description went on to discuss a variety of networks.  Therefore my interpretation was to speak on the intersection of social media and PR, and not just PR and Twitter.

The social web is far more than just Twitter, and if Twitter is the extent of your participation you’re missing out.  Lee’s diagram of social media and channels of distribution presents a visualization of a strong approach, where the centerpiece is a blog.  The centerpiece could be anything of course, not just a blog – but the essential element is that it’s a place you control and not an external network.  Using Twitter or any network you don’t control as the centerpiece is a mistake, because you’re building the value of a digital asset that isn’t really yours (no analytics, no control, no SEO benefit and if that network falls out of favor all your hard work is devalued).

Today at the PRSA 09 conference, it was a packed room for TopRank CEO (and author of Online Marketing Blog) Lee Odden who gave a presentation on SEO for Public Relations.

He started by explaining why SEO is/should be important to PR Professionals.

In a 2008 Journalists Use of Search Survey by TopRank, we discovered that 91% of journalists use standard search to fulfill a component of their job whether researching a story or locating a subject matter expert.

With journalists writing for more channels and with less resources making your content visible within search is critical.

Here are Odden’s 10 SEO Tips:

The first day of the 2009 PRSA International Conference in San Diego kicked off general sessions today.

One session I’ve really been looking forward to was the one on social media measurement featuring Katie Paine of KDPaine & Partners. She started the audience off with some numbers, that we all might find useful:

• 48% of respondents to a PRWeek study said that they were moving money from advertising to social media – only 18% said they were taking money from PR
• 78% of people trust peer recommendations, 14% trust advertising
• 91% of Inc 500 companies are using social media
• 38% aren’t monitoring their brand, product or reputation in social media

Next, the audience had to grapple with the idea (read truth) that it’s the end of measurement as we know it. Here are ten supporting facts:

When Brian Solis asked me to do a review of Putting the Public Back in Public Relations, the book he and Deidre Breakenridge published earlier this year,  it didn’t take a second to say yes. Putting that decision into action took a little longer and it finally took some time on a plane to get it done.

I’ve known Brian Solis through our common industry involvement with social media and the Public Relations world for several years.  Brian is a thought leader not because he’s popular on the social web or because he’s the cool-guy host of the Tech Set parties, or even because of his successful PR business, board memberships with up and coming companies, keynote presentations or the popular blogs he publishes at briansolis.com and bub.blicio.us.

Albert Maruggi

Minnesota is home to one of the most vibrant social media communities in the country, with attendance at Social Media Breakfasts exceeding 300+ (more than NYC or San Francisco).

With all that local interest and talent, I thought I would do a few interviews with some of the Minneapolis social media set that I’ve come to know.

Albert Maruggi is a 30-year communications practitioner whose career spans journalist, public affairs adviser in national politics, global marketer for technology companies and founder of Provident Partners. Through PRSA & Media Relations conferences—as well as through hair-raising driving in the hills of San Francisco—I’ve had the chance to get to know Albert and his keen insight into the future of digital marketing and PR.

The transition from old to new technology creates both challenges and opportunities for communications professions.  The field of public relations is directly tied to the publishing industry which of course, is directly connected to business and consumer information discovery and consumption.  The migration from offline to online has left these industries in a state of flux and traditional PR becoming increasingly digital is no exception.

There are tactical challenges as well as strategic. For example, the shift towards digital communications means a new set of tools must be learned in order to accomplish today’s PR goals.  Now more than ever, public relations professionals need to familiarize themselves with a new arsenal of tools to adjust and thrive in a digital world.

Online Marketing Blog readers are well aware: news search engines offer a great way to receive targeted traffic related to breaking topics or to help with a public relations launch.

What are the latest ways businesses and media are using content to tap into the power of news search?  Mark Jackson, SEW Expert & President/CEO, VIZION Interactive moderates this group to dig deeper:

• Dana Todd, CMO, Newsforce
• Allison Fabella, SEO Manager, The Atlanta Journal-Constitution
• Greg Jarboe, President & Co-Founder, SEO-PR
• Lisa Buyer, President & CEO, The Buyer Group
• David Radicke, Consultant, SEO, SEM, Web Analytics, Radicke eCommerce
• Maile Ohye, Senior Developer Programs Engineer, Google

Mark led this session with a brief introduction of each speaker and quickly turned it over to let the panel members give their presentations.

image credit: Sergio Tudela via Flickr (cc 3.0)

A Creative Commons license is an simple way to encourage others to share, remix, and reuse your digital content. If you’re publishing material of any variety to the web and looking to have it spread, licensing your work under Creative Commons is smart as it actively encourages sharing with permission and attribution.

“Obscurity is a far greater threat to authors and creative artists than piracy.” –Tim Oriely

With the release of Chris Anderson’s new book, Free: The Future of a Radical Price there is a heated debate going around the web about the idea of free. I’m not going to get into the economics of free, but purely from a marketing perspective, free is the great equalizer. Especially when talking about digital content, talented producers can leapfrog gatekeepers and get noticed fast. Creative Commons was designed to work with what the web naturally does, and that’s share the best content freely without resistance.

How agile is your marketing?  Do you have layer upon layer of approval processes, committees, lawyers, and executives who need to sign off on every piece of external communication before it goes out?

If yes, your business is structured for a pre-Internet world, and unfortunately this means you will always be at a disadvantage compared to agile competitors designed to take advantage of a connected society.  An inescapable truth is the web rewards companies (and people) that are nimble.

People interact deepest with thoughts and ideas that have character and personality.  And if there is one thing that removes this, it is the superfluous layers that design by committee creates.  It rips the personality from content piece by piece as it passes though each filter, and is the antithesis of agility and what makes for compelling communications.

Over the next 2 weeks several staff from TopRank be hitting the road for multiple SEO/Social Media/PR speaking and training events. We invite you to attend and would love to meet up with readers of Online Marketing Blog.  

Topics during these events will emphasize the practice areas of our agency: Search Marketing, Online Public Relations and Social Media Marketing. Locations will range from New York to San Francisco to Minneapolis.

May 19: Media Relations Summit, Crowne Plaze Hotel in NYC (event info)

4:30 pm: Mastering SEO, Google AdWords and Other Search Tools to Increase Visibility
If you’re ready to vault your website, landing pages, corporate videos, blogs, press releases, and online newsroom into the top of the search rankings, take in this one-hour bootcamp. You’ll learn all the latest tools, tips and tricks for making Google and Yahoo love you.

Measuring the effect of online marketing and PR efforts is essential for both understanding the return on investment but also for feedback that will improve subsequent efforts.  

Measuring the effect of SEO for Public Relations benefits should start with well defined outcomes. To get a good handle on SEO effectiveness, it’s important to match the purpose for the effort with specific metrics.  For example, if improving brand visibility is a goal, then documenting brand mentions in connection with news & PR content at regular intervals can demonstrate the effect of content promotion and link building. 

Online PR metrics and tools often include:

• News wire service metrics (see screen capture below)
• Web analytics for landing pages and web site
• Google and Yahoo alerts